Retail TouchPoints

DECEMBER 10, 2024

Wellness Resources Anytime, Anywhere During the chaos of the holiday season, employees need wellness solutions that are easily accessible, engaging and adaptable to their unpredictable routines. Traditional wellness programs that require employees to be in one specific place at a set time no longer work.

Employee Engagement 277

Employee Engagement Planning Management Returns 277

Retail TouchPoints

MAY 27, 2022

A pilot program at a European retailer tested a game focused on a specific product knowledge area strategically chosen to sell new Bosch and Siemens high-end washing machines. The 10 stores where associates received the mobile-delivered training saw a 26.2% increase in appliance sales compared to the 10 stores that didn’t use the app.

Employee Engagement 289

Employee Engagement Point of Sale Consumer Management 289

Retail TouchPoints

NOVEMBER 4, 2020

To make the most of opportunities as it prepared its stores for reopening, Sephora focused on elevating field communications with its 12,000 retail associates, providing them with vital tools and timely information that would keep employees up-to-date and engaged across its 530 stores in the U.S. and Canada.

Beauty and Health 306

Beauty and Health Fulfillment Management Employee Engagement 306

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

But modern store employees need real-time solutions to adapt to ever-changing environments. Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. Task Management.

Management 98

Management Payment Services Employee Engagement Store Operations 98

365 Retail

MARCH 27, 2025

Taking place on 2nd and 3rd April at its new home at ExCeL London, RTS is set to welcome over 15,000 senior retail professionals for two days of insight, inspiration, and hands-on technology exploration. The full RTS 2025 conference agenda, including timings, stage locations and speaker bios, can be viewed at: [link] 2.

Payment Services 59

Payment Services Employee Engagement Social Commerce Returns 59

Inside Retail

JULY 12, 2022

On one hand, most restrictions have been removed, meaning /business is back to ‘normal’ operations. At the same time, short-term spikes in online sales are starting to return to more expected levels, even though some consumers have permanently altered their channel preferences. Build a sense of community with employees.

Payment Services 130

Payment Services Planning Employee Engagement Consumer 130

Wiser

NOVEMBER 13, 2023

Employee Testimonials: Authentic testimonials from employees about their experiences can serve as powerful advocacy tools. Participation in Industry Events: Employees representing the company at industry events or conferences can boost the company’s profile and reach.

Promotions 148

Promotions Employee Engagement Shopping Marketing 148

Theatro

OCTOBER 6, 2022

Yet, it is increasingly important given the findings from a McKinsey report that revealed that one out of five people in the United States works in the retail and hospitality sector, and at least half of frontline retail workers are thinking about quitting. Invite them to share their insights on how to improve store operations.

Employee Engagement 68

Employee Engagement Store Operations Promotions Management 68

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Our goal as company was to refine our productivity,” says Michael Wynn, President from Sunshine Ace Hardware. “We

Employee Engagement 52

Employee Engagement Management Accounting Location 52

Mass Relators

JUNE 20, 2022

Simonsen joined Dollar General in 2013, and has held roles in store operations, procurement, pricing, business analytics and merchandising planning. Mary Beth Hawthorne has joined Dollar General as vice president of store operations for the Northeast region.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Mass Relators

MAY 31, 2022

Simonsen joined Dollar General in 2013, and has since held roles of increasing responsibility in store operations, procurement, pricing, business analytics, and merchandising planning. Mary Beth Hawthorne has joined Dollar General as vice president of store operations for the northeast region.

Promotions 52

Promotions Employee Engagement Store Operations Management 52

Retail Gazette

MARCH 28, 2025

AI offers a new way forward, transforming how retailers operate at scale. With its Retail Smart Planning solution, Orquest is at the forefront of revolutionising workforce management. Retaining talent through smarter, employee-centric scheduling Labour shortages remain a pressing issue for UK retailers.

Customer Experience 59

Customer Experience Technical Support Management Employee Engagement 59

Theatro

MAY 19, 2022

This becomes even harder, especially since I can’t see all my team at all times to put in place to provide customer service.” Theatro’s team of retail experts began by assessing the retailer’s current strategy and its store operations’ chain-wide capabilities. appeared first on Theatro.

Store Operations 73

Store Operations Customer Experience Planning Employee Engagement 73

Mass Relators

MARCH 31, 2024

. — Dollar General has promoted 18 executives to new roles at the company. In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico. Prior to joining DG, she served in several leadership roles at YUM!

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Theatro

MAY 4, 2020

A number of industry experts have commented that we’ve seen the equivalent of three years’ worth of store operations’ evolution in the span of the last 6 weeks. In arriving at these 16 key steps, two takeaways have become clear. The ability to pick up pre-ordered items at the curb will likely be a part of our lives for a while.

Shipping 52

Shipping Store Operations Fulfillment Employee Engagement 52

Theatro

NOVEMBER 28, 2024

Current trends indicate that while 80% of GENAI projects were initiated this year, most are at risk of failing due to the hype surrounding the technology and a lack of clear understanding regarding effective use cases and implementation strategies. Employees were not only more productive but also felt more valued and capable in their roles.

Employee Engagement 70

Employee Engagement Inventory Management Management Store Operations 70

Theatro

JANUARY 27, 2025

From Inspiration to Action: Retail Innovation Centers GenAI Retail success has always been about delivering seamless, engaging customer experiences. However, achieving this requires efficient behind-the-scenes operations. At NRF 2025, GenAI emerged as the key to facilitating engaging frontline execution and operational excellence.

Loss Prevention 57

Loss Prevention Customer Experience Employee Engagement Inventory Management 57