Remove ATS Remove Employee Engagement Remove Promotions
article thumbnail

Guest Post: Employee Engagement and CX: 5 Strategies to Build Synergy

Hyken

He writes about how employee engagement and customer experience can enhance business performance. The reality is that the connection (or lack thereof) between employee engagement and customer experience can seriously impact business performance.

article thumbnail

GMG’s senior HR director on strengthening the company’s retail workforce

Inside Retail

In an industry where people are the backbone of success, effective HR strategies play a pivotal role in shaping workforce engagement, productivity, and long-term retention. IR: Can you share some key HR transformation initiatives youve led at GMG and their impact on the retail workforce?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Tips For Boosting Retail Employee Engagement

Retail Next

Long-serving employees make fewer mistakes, work more efficiently, and contribute vastly more than fresh hires ever can. So how do you convince retail employees to stick around for quite some time? You keep them engaged. Employee engagement lifts productivity and job satisfaction. Let’s begin. Graphic designers?

article thumbnail

Zoho Workplace Promises Enhanced Communication and Employee Engagement

Small Biz Trends

Small business employees now can take their office suites anywhere while accessing and working on documents, spreadsheets and presentations. It’s a bundle of communication and collaboration applications designed to offer a complete set of solutions to promote collaboration. ” What is Zoho Workplace? . Analytics.

article thumbnail

Incorporating Employee Wellness into Your Sustainability Plan

Retail TouchPoints

However you look at it, healthy people are at the center of any successful sustainability plan. This makes investing in employee wellness an easy choice. Employee wellness has many components, but a foundational element is a solid economic base. At Bragg, we address this on multiple levels.

Planning 278
article thumbnail

Why Retailers Need to Supercharge Employee Experience to Accelerate Customer and Brand Experiences in 2022

Retail TouchPoints

In fact, over the last 18 months, retailers have experienced a 17-point decline in customer satisfaction (CSAT) related to product availability and a 14-point drop in CSAT related to employee assistance, according to a Medallia Insights study of more than 85 global retailers. Employee Experience + Customer Experience = Brand Experience.

article thumbnail

Retailers Go Digital to Improve Team Engagement 

Retail TouchPoints

million employees quitting their jobs to 37.4 Retail has long struggled with employee retention, losing team members at a fast clip to higher wages, safety concerns and more flexibility. One University of Arizona study examined the morale of grocery workers in that state at the start of the pandemic.