Retail TouchPoints

OCTOBER 11, 2024

While 7-Eleven is at the forefront of inventive uses for vision AI in the convenience retail market, we are also observing interest and adoption of vision AI for supermarket retailers for resource reallocation, to mirror each store’s unique ebb and flow of operations and foot traffic throughout the day.

Advertising 295

Advertising Drop-Shipping Checkout Supermarket 295

Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. However, they are now being prized for their practical capabilities as well: 38% cited faster, more cost-effective shipping, up from 21% in 2022.

Fulfillment 289

Fulfillment Drop-Shipping Customer Retention Shipping 289

Retail TouchPoints

NOVEMBER 9, 2021

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. With so much at stake, retailers must get fulfillment right or risk being left behind.

Fulfillment 306

Fulfillment Drop-Shipping Shipping Consumer 306

Retail TouchPoints

MARCH 10, 2021

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Its retail performance exceeded Moody’s analyst expectations, and margins held up well despite heavy competition from rivals like Walmart , Target and Best Buy , according to Charlie O’Shea, VP at Moody’s.

Fulfillment 278

Fulfillment Drop-Shipping Apparel Shipping 278

Retail TouchPoints

JULY 26, 2023

Retailers can no longer turn a blind eye to the reality that today’s increasingly online shoppers are savvier than ever and quick to make snap judgements about brands for as little as delayed shipping. Data-heavy, complex operations hamper efforts to deliver positive customer service interactions, address errors and fulfill orders accurately.

Fulfillment 240

Fulfillment Drop-Shipping Shipping Customer Retention 240

Retail TouchPoints

JANUARY 14, 2022

Notably, the highest spending levels came at the beginning and end of the season. In the final weeks leading up to Christmas and post-Christmas, we saw digital sales spike again,” said Rob Garf, VP and GM of Retail at Salesforce in an interview with Retail TouchPoints. “ trillion , up from $1.1 trillion in 2020, while U.S. 18 and Dec.

Social Commerce 306

Social Commerce Fulfillment Drop-Shipping Payment Services 306

Retail TouchPoints

DECEMBER 26, 2022

Retailers know that despite high inflation and a volatile economy, consumer expectations are at an all-time high. online shoppers expect free two- to three-day shipping.”. A simple look at FedEx or UPS rates shows that your profits will take a significant hit if you have to deliver products from a single warehouse.

Fulfillment 162

Fulfillment Drop-Shipping Shipping Inventory Management 162

Retail Bound

APRIL 13, 2024

One of the topics that consistently comes up in the retail world is the logistics of shipping. From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. Choose a model that can scale with your growth trajectory.

Drop-Shipping 98

Drop-Shipping Shipping Merchant Services Payment Services 98

Retail TouchPoints

FEBRUARY 6, 2025

Distance and concerns like shipping complexity become an afterthought, and platforms are increasingly setting a high bar for reputable merchants that can fulfill products in a timely manner. Prior to Airwallex, Chiu led strategic growth and product partnerships at Pinterest and Spotify.

Merchant Services 179

Merchant Services Payment Services Social Commerce Shopping 179

Inside Retail

SEPTEMBER 1, 2024

As economic pressures persist and competition increases, customer expectations for shipping and delivery grow. Shippit’s latest State of Shipping Report for 2024 offers a comprehensive look into current trends and challenges facing retailers, shedding light on how businesses can adapt and thrive in this dynamic environment.

Shipping 278

Shipping Drop-Shipping Fulfillment Checkout 278

Retail TouchPoints

DECEMBER 22, 2020

Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app.

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Returns Drop-Shipping ATS Shipping 263

Retail TouchPoints

MARCH 24, 2022

The cost of returns keeps ecommerce operators awake at night — so much so that some large retailers have adopted a “just keep it” policy towards certain purchases, opting to issue a refund without asking for the merchandise back (a trend that may prove unsustainable for both margins and the environment if consumers come to expect it).

Returns 312

Returns Drop-Shipping Merchant Services Shipping 312

Retail TouchPoints

APRIL 29, 2022

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. Worst of all, for all the added costs retailers take on to fulfill returns, shoppers still are unhappy after going through a hassle-filled reverse logistics process. Turn Returns Upside Down.

Returns 312

Returns Merchant Services Drop-Shipping Shipping 312

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment 298

Fulfillment Drop-Shipping Supply Chain Management Grocer 298

Retail TouchPoints

OCTOBER 11, 2021

The Michaels Marketplace will be invite-only and aimed at “high-volume sellers of components, tools or craft materials,” according to an announcement on the company’s website. The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment.

Payment Services 264

Payment Services Drop-Shipping Fulfillment Shipping 264

Retail TouchPoints

FEBRUARY 5, 2024

So it’s a bit surprising that Amazon would be willing — is even pushing — to get rid of that “brand moment” at the point of delivery. Soon many more Amazon orders will be arriving without that friendly Amazon “over-box,” because as of today SIPP is expanding to all Fulfilled by Amazon (FBA) sellers in the U.S. and Canada. and Canada.

Fulfillment 298

Fulfillment Drop-Shipping Shipping Customer Experience 298

Retail TouchPoints

MARCH 30, 2021

The retailer will leverage its website and drop shipping for order fulfillment to create a positive customer experience. Brands that wish to join the marketplace can submit an application at LandsEnd.com/Marketplace.

Drop-Shipping 261

Drop-Shipping Fulfillment Shipping Customer Experience 261

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. Reducing the costs of online fulfillment and returns will be a key focus in doing so. billion in 2023 — accounting for 8.5%

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Shipping Drop-Shipping Returns Comparison Shopping 280

Retail TouchPoints

JUNE 2, 2021

“With the January transition we were integrating the full store and integrating service clouds and integrating customer service function, feedback and that type of process,” said Chadwick Hamby, VP of Ecommerce Operations and Solutions at GNC in an interview with Retail TouchPoints. Continued Data Gathering Sets a Path for the Future.

Drop-Shipping 299

Drop-Shipping Fulfillment Customer Experience Shipping 299

Retail TouchPoints

FEBRUARY 25, 2022

RFID-ticketed products are not yet required for drop-ship suppliers. FineLine Technologies is working with vendors that RFID source-tag at their factories, Davidson reported, and that now use the technology for automated outbound shipment verification and automatic advance shipping notification generation.

Drop-Shipping 304

Drop-Shipping Jewelry Shipping Inventory Management 304

Retail TouchPoints

JULY 13, 2023

However, with retailers feeling more pressure to streamline omnichannel fulfillment, supply chain visibility has risen to the top of the priority list. RFID is the killer app for this for most products, and this can be augmented by the use of computervision.” Adoption also is rising because prices are dropping.

Drop-Shipping 243

Drop-Shipping Fulfillment Shipping Wholesale 243

Retail TouchPoints

APRIL 27, 2021

Tanger Factory Outlet Centers has entered a partnership with logistics-as-a-service platform Fillogic to open a micro-distribution hub at the Deer Park Center in Deer Park, N.Y. Traveling customers visiting from other areas also will be able to easily ship their purchases home.

Drop-Shipping 147

Drop-Shipping Shopping Fulfillment Shipping 147

Retail TouchPoints

JANUARY 10, 2023

Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app. Dashers will send confirmation photos to consumers when they drop off the items at the designated store. “We trillion sold by U.S.

Returns 278

Returns Drop-Shipping Wholesale Shipping 278

Inside Retail

APRIL 1, 2025

Clinton Cahn, CEO of The Reject Shop, noted that there has been a rise in demand for everyday essential items, whereas its discretionary range showed a drop-off in demand, which affected margins. Landlords are not coming to reality with where the market is at the moment.

Promotions 130

Promotions Finance Markdowns Drop-Shipping 130

Retail TouchPoints

SEPTEMBER 2, 2022

The site offers items across categories including apparel, jewelry, pet supplies and home and garden, many at bargain prices. Temu’s site shows average shipping times to most of the U.S. Multiple women’s dresses are priced below $20 (some below $10 ) and only a few are above $50.

Drop-Shipping 311

Drop-Shipping Jewelry Apparel Shipping 311

Retail TouchPoints

SEPTEMBER 26, 2023

Discount ecommerce app Wish has teamed up with parcel pickup and drop-off network Pudo to offer customers click-and-collect options at more than 1,200 locations across the U.S. Additionally, Q2 saw declines across the board at Wish, with revenues down 42% YoY to $78 million. and Canada. on all orders over $10.

Location 258

Location Drop-Shipping Shipping Returns 258

Retail TouchPoints

JULY 26, 2022

A peek at second-quarter data indicates this trend is accelerating, with April and May showing a 7% increase in ASP on top of a 17% increase during the same period in 2021. This scenario sets up a battle across all sectors of the economy for brands looking to tap into consumer wallets as they shop for fewer items at fewer retailers.

Drop-Shipping 306

Drop-Shipping Fulfillment Consumer Shipping 306

Inside Retail

MARCH 17, 2022

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. Unified commerce enables the customer to purchase an item in-store and have it shipped home.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

JUNE 15, 2021

Delivering on Promise and Your Fulfillment Options. At the moment it is hard to accurately determine how much digital sales will drop (if at all), and whether this drop will be more than compensated for by an uptick in in-store sales. According to Publicis Sapient’s Digital Life Index , 51% of U.S.

Drop-Shipping 257

Drop-Shipping Fulfillment Returns Consumer 257

Retail TouchPoints

MARCH 17, 2021

This massive increase put significant strains on the supply chain as well as shipping and delivery. Over the course of the COVID-19 pandemic, items that consumers shopped for reflected the stay-at-home sentiment, such as household essentials, electronics and entertainment and health, beauty and wellness products.

Drop-Shipping 191

Drop-Shipping Shipping Beauty and Health Fulfillment 191

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. According to recent research, the global warehouse automation market is estimated to grow at a CAGR of 14%, reaching $30 billion by 2026. Sophisticated Automation.

Management 279

Management Fulfillment Drop-Shipping Employee Engagement 279

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Retailers across the U.S.

Returns 328

Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

DECEMBER 8, 2023

How do these brands turn around these drops so quickly? While you may not be shipping products worldwide, the benefit of an international company is its extensive network of suppliers, sourcing and tools. Additionally, a proven track record of successful products (especially with a quick-turn drop) is essential.

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Drop-Shipping Apparel Accounting Shipping 264

Retail TouchPoints

JUNE 25, 2024

The revised FLX Rewards program will include three tiers: Xtra Savings: Members can redeem points ( 100 points per $1 spent) for FLX Cash, providing discounts of $5, $10 or $20 off, and gain access to member-exclusive discounts and offers; Xtra Access: Exclusive member opportunities such as sneaker Launch Reservations that put members first in line (..)

Drop-Shipping 258

Drop-Shipping Planning Shipping Returns 258

Retail TouchPoints

APRIL 27, 2023

The Generation Insights study that found a 17% difference between ecommerce and physical stores looked at four elements: transport, buildings, data, and packaging. Smarter Shipping Options Transport is a large component of the ecommerce footprint. Gonzalo Pascual serves as the International VP of Sales and Marketing at ClearSale.

Drop-Shipping 289

Drop-Shipping Returns Shipping Consumer 289

Retail TouchPoints

APRIL 12, 2022

Specific robotic use cases will continue to be redefined as the cost of manufacturing drops and the reliability and capabilities of the technology improve. Shipping capacity will continue to be constrained, and most packages will be delivered in two to three days to manage costs, but you’ll have easy choices for faster delivery.

Shopping 358

Shopping Grocer Home Furnishings Drop-Shipping 358

Retail TouchPoints

NOVEMBER 3, 2020

A good portion of this class of consumer would normally travel during the holidays, but they won’t be spending money at Disney or for airfare, cruises and hotels. No one wants to be caught in a “frenzy,” they want to be at a distance from each other. What can retailers do to eliminate or at least minimize these? Keith Jelinek.

Drop-Shipping 200

Drop-Shipping Merchant Services Fulfillment Shipping 200