article thumbnail

Australia’s best retailers at returns: Bed Threads, The Iconic, Oroton

Inside Retail

One minor downside is that The Iconics chatbot struggles to answer whether return labels can be printed at the post office, and the returns policy doesnt clarify this either. days, with the homeware sector leading at four days and the beauty industry trailing at an average of 13 days.

Returns 278
article thumbnail

Low Prices, Slow Deliveries: Amazon Beta Launches ‘Haul’ Ecommerce Site

Retail TouchPoints

Seeking to compete with ultra-low-price sites such as Shein and Temu , Amazon has introduced Amazon Haul , featuring maximum prices of $20 and one- to two-week shipping times. The majority of products offered are priced at $10 or less, with some as low as $1. It will be available to U.S.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Unify Drop Ship and Marketplace for a Highly Flexible Go-to-Market Model — Don’t Get Stuck in ‘Either-Or’

Retail TouchPoints

In today’s Now Economy , customers are gravitating increasingly toward the “I see it, I want it, I’ve got it” retail model — while at the same time they’re more intent than ever on making purchases that support their personal values. The truth is, it’s not an “either-or” proposition. Brands produce inventory and absorb storage costs.

article thumbnail

How Dick’s Sporting Goods Fights Premium Sneaker Diversion with its Mobile App

Retail TouchPoints

After its introduction, Even with zero marketing, we were seeing upwards of 20% of app openings happening in a physical location, so we saw the potential of adding a store mode, said Matt Walker, Director of Product and Design, Mobile Apps at Dicks Sporting Goods. The apps store mode also has become a great save-the-sale tactic, said Walker.

article thumbnail

Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

Geekplus robots are now in use at all three of Happy Returns’ Hubs. Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. They resemble Roombas with a skinny highboy table on top.

Returns 272
article thumbnail

BJ’s Invests in Drop-Ship Fulfillment Program

Retail TouchPoints

BJ’s Wholesale Club will strengthen support for its drop-ship program with online order fulfillment and delivery accuracy solutions from CommerceHub. The retailer has enhanced several of its omnichannel offerings in recent years, including the launch of curbside pickup at all club stores in August 2020.

article thumbnail

Snuggle Hunny, Purebaby, Sheet Society top online sustainability perceptions

Inside Retail

Osthus also pointed out that Snuggle Hunny shows how it brings to life its pledge for diversity and inclusion, while its sustainability drop-down feature ensures shoppers accessibility to relevant sustainability information at a glance. If shoppers had one request?