Retail TouchPoints

MARCH 12, 2025

In his first earnings cycle at the helm , Kohls new CEO Ashley Buchanan laid out his plan to turn around the embattled company, which has struggled for years to return to a position of strength while fending off activist investors. Sales were down at the department store in both Q4 2024 and for the full year, both of which ended Feb.

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Store Layout Promotions Jewelry Department Stores 267

Inside Retail

JANUARY 14, 2025

But for Jeff Warren Macys vice president of selling and customer experience, and one of the key people involved in reinvigorating the department stores relationship with its customers sticking with the status quo is not an option. The company was at the top of its game in 2014, with revenue peaking at $28.1

Planning 130

Planning Department Stores Customer Experience Point of Sale 130

Inside Retail

DECEMBER 16, 2024

LaManna, the 10,000sqm independent supermarket located at Essendon Fields, is rising to the Christmas occasion. Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception.

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Supermarket Department Stores Shopping Planning 246

Retail TouchPoints

NOVEMBER 13, 2024

Shoppers would park on one side, entering the mall and passing smaller shops on their way to the large department stores. Along the way, they’d be enticed by storefront displays, food court offerings, and shops they hadn’t planned to visit. Think of malls before the rise of online shopping. Smell perfume from a shop?

Department Stores 262

Department Stores Customer Experience Shopping Consumer 262

Retail TouchPoints

JANUARY 2, 2025

Seeking to focus more on ecommerce and other digital businesses, Alibaba Group plans to sell its more than 70% stake in Sun Art, operator of RT-Mart and M-Club stores in China, for $1.6 Alibaba plans to sell its stake to private equity firm DCP Capital even though the asset disposal will lead to a $1.8

Department Stores 162

Department Stores Planning Shopping Store Operations 162

Inside Retail

AUGUST 11, 2021

The fight for board control of department store Myer will be decided in the next few months, with the firm’s AGM likely to run in late October, but Solomon Lew’s major stake in the business could well be diluted by the time to vote. Department store sales up this year. million, up 5.5 per cent to $539 million.

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Department Stores ATS Net Profit Returns 246

Retail TouchPoints

JULY 27, 2022

The introduction of Clinique’s science-focused skincare retail concept at Macy’s was made during a time when the department store retailer is exploring new approaches to its store design through partnerships with other brands.

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Department Stores ATS Promotions Planning 284

Retail Gazette

DECEMBER 5, 2024

M&S has been granted approval by the Secretary of State for Housing, Communities, and Local Government to redevelop its flagship Marble Arch store, after almost four years of delays and legal battles. At the time, Machin called the decision “utterly pathetic” and defended the proposals as essential for the area’s revitalisation.

Planning 119

Planning Location Shopping Department Stores 119

Retail Focus

FEBRUARY 27, 2025

Iconic denim lifestyle brand Levi’s has unveiled a unique storefront takeover – the largest of its kind in Europe – with premium London department store celebrating the campaign launch of REIIMAGINE Chapter II, featuring global icon, Beyonc.

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Wholesale Department Stores Fashion Shopping 148

Retail TouchPoints

MARCH 1, 2021

Sephora is continuing its move away from malls with the announcement of the largest store expansion in its 21-year history in the U.S. More than 260 new stores are slated to open this year, including 60 freestanding locations and 200 shop-in-shops inside Kohl’s department stores.

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Location Planning Department Stores Shopping 328

Inside Retail

DECEMBER 18, 2024

Japanese department store Matsuya has introduced a digital platform with a click-and-collect service including tax refunds in a bid to tap into the growth of international tourists. Features such as BOPIS (buy online, pick-up in-store) allow travelers to save time by pre-ordering and collecting items at their convenience.

Department Stores 130

Department Stores Target Market Shopping Planning 130

Inside Retail

JANUARY 23, 2025

Indian retail conglomerate Reliance Industries Limited has signed a franchise agreement with American luxury department store Saks Fifth Avenue to expand its luxury retail portfolio through its subsidiary Reliance Retail, the company said in its third-quarter financial report last week. The parent company recently completed its US$2.7

Department Stores 130

Department Stores Specialty Store Fashion Marketing 130

Inside Retail

FEBRUARY 24, 2022

Myer has announced the closure of its Blacktown store in Sydney’s outer west, a move that follows the reduction of footprints of five other stores across Australia. . Since then it has closed stores located at Logan, Hornsby, Emporium and – most recently – Knox, last August.

Planning 246

Planning Department Stores Accounting Location 246

Inside Retail

OCTOBER 15, 2024

Meanwhile, former Cedar Brands CEO Warwick Blunt will assume the newly constructed role of GM for digital commerce at Myer in November. The department store chain has yet to name the appointees for the newly created roles of GM of merchandise for beauty, accessories and services and GM of merchandise for women’s apparel.

Department Stores 130

Department Stores Accessories Apparel Planning 130

Inside Retail

MARCH 5, 2025

A year after the French luxury department store originally announced it would be launching its first US location, Printemps is officially opening a brick-and-mortar store in the heart of New York Citys financial district on March 21. Department stores havent had the best reputation the last few years.

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Retail Marketing Department Stores Marketing Markdowns 130

Retail TouchPoints

NOVEMBER 15, 2023

Starbucks Workers United , the union trying to organize Starbucks workers across the country, is planning a “Red Cup Rebellion” on Nov. The union has been seeking to consolidate talks with Starbucks to a national level since at least May 2023 , but the company has maintained that each store needs to bargain individually.

Planning 290

Planning Department Stores Wholesale Location 290

Retail TouchPoints

APRIL 3, 2025

In the competition for consumer dollars, stores remain a crucial part of a successful omnichannel strategy and there is significant opportunity in the current market for retailers looking to open stores and developers looking to reimagine spaces in fresh ways. Lets start by looking at the landscape.

Department Stores 147

Department Stores Consumer Location Planning 147

Retail TouchPoints

MARCH 7, 2023

As part of the retailer’s plans to open 100 locations in 2023, Ross Stores opened 11 Ross Dress for Less and eight dd’s Discounts stores in 13 states during February and March. This is the second year in a row when Ross Stores will grow its footprint by 100 locations while maintaining the same ratio of Ross to dd’s shops.

Planning 264

Planning Apparel Department Stores Discount Store 264

Inside Retail

JULY 23, 2024

The long-anticipated deal between Saks Fifth Avenue and Neiman Marcus could create the ultimate department store behemoth at a time when legacy players are facing increased competition from luxury e-commerce companies and a new generation of high-end brands blending premium products with immersive experiences. billion deal.

Department Stores 130

Department Stores Specialty Retailers Wholesale Shopping 130

Retail TouchPoints

MARCH 7, 2022

Key to Kohl’s transformation strategy will be an enhancement of the retailer’s omnichannel reach, both through expansion of its store portfolio and continued efforts to build its digital business. Kohl’s plans to enhance its data science capabilities in an effort to engage with customers more efficiently and provide greater relevance.

Planning 299

Planning Returns Outdoor ATS 299

Inside Retail

JANUARY 9, 2025

Over the past few weeks, the retail industry has been buzzing about the news of legacy retailer Nordstroms privatisation plans. Nordstrom has been one of the weakest performers in the department store space, Saunders continued, adding that many adjustments are needed to fix recent missteps with merchandising, operations and store standards.

Department Stores 130

Department Stores Boutique Store Operations Promotions 130

Retail TouchPoints

AUGUST 18, 2022

One year after Kohl’s and Sephora launched their Sephora at Kohl’s shop-in-shop collaboration, the retailers plan to roll out the successful concept to all 1,100 Kohl’s locations. Currently available in 600 Kohl’s stores across the U.S., the partnership is projected to reach $2 billion in annual sales by 2025.

Location 279

Location Shopping ATS Department Stores 279

Inside Retail

JUNE 12, 2024

A recurring theme at Day two of NRF’s Retail’s Big Show Asia in Singapore on Wednesday was clearly the understanding among retailers of the need to deliver a great customer experience to succeed. Within the stores Moet Hennessy is offering customers additional added-value services such as personalisation, customisations, and engraving.

Customer Experience 264

Customer Experience ATS Boutique Wholesale 264

Inside Retail

NOVEMBER 9, 2023

At Myer’s annual general meeting this week, outgoing CEO John King predicted that trading activity on Black Friday would likely surpass Christmas, with the department store preparing stock ahead of time to mitigate any logistical delays related to potential industrial action. per cent increase in total sales to $3.36

Department Stores 264

Department Stores Telecommunications Planning Returns 264

Inside Retail

JULY 18, 2023

Woolworths Group is to rebrand its chain of 194 Countdown stores in New Zealand under the Woolworths name. The rebranding is part of a $370 million, three-year transformation plan for the company which will see older stores revamped and an upgraded customer loyalty program.

Planning 246

Planning Supermarket Department Stores Wholesale 246

Inside Retail

JUNE 4, 2023

In an ASX announcement, the department store’s board thanked King for his “extraordinary contribution” and added that his decision to leave is based on “being with his family as their health circumstances demand.” Myer chairman, JoAnne Stephenson, said: “The board thanks John for his extraordinary contribution to the company.

Department Stores 264

Department Stores Specialty Retailers Returns Planning 264

Retail Gazette

MARCH 11, 2025

Well, at least that’s what Boohoo Group CEO Dan Finley hailed this morning after unveiling its bold rebranding. Since acquiring the Debenhams brand in 2022, following the long-suffering department store chains administration, Boohoo executed a major strategic shift. Debenhams is back.

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Fast Fashion Department Stores Fashion Marketing 117

Retail TouchPoints

OCTOBER 8, 2024

Department store retailer Belk has debuted the Belk Media Network using technology from Criteo , offering brands and agencies access to its audience of high-earning, predominantly women shoppers via ads on its owned-and-operated properties. Belk, which operates nearly 300 stores across the Southeast U.S.,

Department Stores 263

Department Stores Advertising Planning Consumer 263

A1 Retail

FEBRUARY 19, 2025

Landsec has secured planning permission from Cardiff City Council to transform a former Debenhams unit into a dynamic 102,000 sq ft city square. Our plans will transform a former failing department store into a new public space, equivalent to almost one and a half football pitches, incorporating nature, play and leisure.

Planning 66

Planning Department Stores Fashion Management 66

Retail TouchPoints

SEPTEMBER 20, 2022

The Nordstrom Board of Directors has adopted a one-year shareholder rights plan, a.k.a. of the retailer’s stock by Mexican luxury department store Liverpool. The Liverpool stock purchase, valued at $293.8 The Nordstrom plan expires on Sept. a poison pill, following the purchase earlier this month of 9.9%

Department Stores 290

Department Stores Returns Planning Marketing 290

Retail TouchPoints

MARCH 3, 2023

Nordstrom will shutter its six full-line department stores and seven Nordstrom Rack stores in Canada, along with its Canadian website , in a move that is expected to save the retailer $35 million in EBIT in fiscal 2023 compared to fiscal 2022. Nordstrom’s Canadian operations employ approximately 2,500 people. “We in a statement.

Department Stores 290

Department Stores Customer Experience Planning Store Operations 290

Inside Retail

MAY 24, 2021

Clarins opens new boutique at Great World. French skincare brand Clarins has unveiled a new boutique at Great World, a mixed-use development near popular tourist spot Orchard Road in Singapore. The suite of treatments available at the third Clarins Open Spa are designed to offer pampering and relaxation to time-poor consumers.

Department Stores 246

Department Stores Boutique Supermarket Planning 246

Retail TouchPoints

MARCH 2, 2021

Beck’s planned departure was first announced in September 2019, at the time when fellow Co-founder and COO Barry Beck left the company. In her previous role as CIO at IHG, Miller managed strategy, delivery, operations and security for more than 5,900 hotels in 100+ countries. Patent and Trademark Office.

Payment Services 337

Payment Services Department Stores Planning Location 337

Retail TouchPoints

MARCH 29, 2021

Nike has reportedly closed its accounts with DSW , Urban Outfitters , Shoe Show , Dunham’s Sports , Olympia Sports and Big 5 Sporting Goods as the retailer pulls out of specialty retailers and department stores, according to Forbes and other media outlets. These aren’t the first retailers to lose Nike as a supplier.

Sporting Goods 321

Sporting Goods Wholesale Specialty Retailers Accounting 321

Inside Retail

DECEMBER 20, 2022

A fundamental question about the future of David Jones was put to rest this week, after the retailer’s parent company Woolworths Holdings announced the sale of the department store chain to Australian private equity firm Anchorage Capital Partners on Monday. That is a fraction of the $2.1 That is a fraction of the $2.1

Department Stores 246

Department Stores Supermarket Management Marketing 246

Inside Retail

FEBRUARY 8, 2024

per cent at the end of FY23. Myer currently operates 56 department stores across Australia, as well as its online business and in-house brands including Sass and Bide, Marcs and David Lawrence. The report revealed that online sales were $390.1 million and now account for 21.3 per cent of the retailer’s total sales, up from 20.5

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Inside Retail

OCTOBER 26, 2023

Macy’s has been stepping up to the plate with a series of new moves, from the expansion of its smaller-footprint stores, to a new digital fashion platform targeting younger shoppers. But while these initiatives sound promising, the question remains: can the department store chain truly adapt to the needs of the modern-day consumer?

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Department Stores Fashion Grocer Location 245