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Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

People have been saying “Retail is dead” for several years now. in its fiscal year 2023 (ending in September) versus 2022…which may come as no surprise to you at all if you’ve been in a Costco on a Saturday lately. No, retail isn’t dead. Bad retail is dead. The problem is it simply isn’t true. Costco grew revenue by 6.7%

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In-store shopping is far from dead – but the phygital world beckons retailers

Inside Retail

It is undeniable,” stresses Andrea Quinn, Apac senior director of sales at Lightspeed (pictured above). I can’t see online platforms competing in the tangibility sphere – not to satisfaction, at least,” Quinn adds. And this appeal will last. 39 per cent of shoppers favour stores with loyalty programs.

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Generative AI for Personalized Service and a Competitive Edge in Ecommerce

Retail TouchPoints

This not only provides a better user experience but also allows businesses to offer tailored recommendations at scale, improving their overall conversion rates as well as the experience for the customer. This involves inputting key words that can result in a dead link or generating unwanted products in some cases.

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Revealed: How retailers can satisfy consumers facing cost-of-living challenges

Inside Retail

Online, while price is the standout reason consumers will love a retailer, out-of-stock (at 44 per cent) is the most common reason consumers will avoid one. Finding out it’s unavailable feels like a dead end. But an out-of-stock item throws a wrench in that. The beauty of online shopping is its ease.

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Is the DTC business model dead, or just evolving?

Inside Retail

Like many trends, the discourse around DTC is a rollercoaster, ranging from ‘DTC is dead!’ to ‘Look at this amazing DTC brand! But first, let’s take a look at the history of DTC and why it became so popular. Is DTC dead? Everyone should do this.’ The truth, as is often the case, likely falls somewhere in the middle.

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12 Stockroom Organization Ideas and Guidelines to Implement in Your Retail Store

Retail Times

It’s where your management office will be located, where you’ll receive shipments, where your staff will first discover the exciting new inventory, and where your extra stock will live. Manage it right, and the stockroom will help you run a tight ship. Once she “ found a dead mouse in a ‘return to vendor’ pile!” .

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Understanding Furniture Inventory Management Software in 2023

Retalon

Furniture inventory management software offers a smarter solution. It provides real-time visibility into your inventory movements across the supply chain. Powerful analytics help you optimize stock levels to drive sales, improve margins, and increase customer satisfaction. The software provides more than just visibility.