Remove ATS Remove Customer Retention Remove Point of Sale
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How Retail Returns Influence Customer Retention

Retail TouchPoints

A person can be anywhere at any time, search your online shop, press a button, and magically a shipment arrives at their door. One way is to provide your buyers with the option of return shipping protection embedded directly into your customer-facing online shopping experience.

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Why soft skills matter more than ever in an age of AI-driven retail

Inside Retail

When electronic point-of-sale systems launched in-store, retail workers initially saw their very existence as an existential threat to their livelihoods. They’re not soft at all — they’re actually the steel framework that holds successful businesses together.

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How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays

Retail TouchPoints

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. According to Clarus Commerce data, 28% of consumers say they enroll in loyalty programs for immediate benefits, with the intention of unsubscribing at a later time.

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

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Welcome to the new customer experience

Inside Retail

To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. Only 13 per cent believe that companies excel at delivering connected experiences. Unifying customer data. Today, retailers have more data at their disposal than ever before.

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Top 10 Reasons Why Your Store Needs a Complete POS System

RETAIL MANAGEMENT SOFTWARE

A complete point of sale system is one of your biggest assets in the retail industry. You need a point of sale system that helps you manage your business successfully in today’s highly competitive retail industry. Will your point of sale work across multiple platforms?

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Seamless Brand Integration: From Window Displays to Point-of-Sale

CJ Retail Solutions

From first visual displays to the point of sale, brands need to guarantee consistent representation at every customer touchpoint. Through this integration, customers are given a consistent and memorable brand experience, which increases their trust & loyalty. The final touch is the point-of-sale.