M19 Retail

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

Payment Services 52

Payment Services Checkout Inventory Management Customer Retention 52

Retail TouchPoints

SEPTEMBER 13, 2023

Finding the Right Solution for Chargebacks The expense and complication caused by the chargeback process make it essential that retailers take steps to prevent them, otherwise profits will be impacted by attrition and transaction costs. Prior to his role at Ethoca, he led global M&A for Mastercard. billion per year.

Payment Services 277

Payment Services Customer Experience Customer Retention Consumer 277

Retail TouchPoints

JUNE 23, 2022

Give Back-to-School Shoppers Alternative Payment Options. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. This alternative form of payment was popular with all age groups in the survey, although the reasons for its popularity seem to vary by generation.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

Payment Services 179

Payment Services Customer Retention Customer Experience Marketing 179

Retail Focus

MARCH 25, 2025

Lets explore how they enhance customer-brand relationships and create lasting value. Incentivising Repeat Business At its core, a loyalty program is designed to incentivise repeat business, and when executed correctly, it does so very effectively.

Payment Services 130

Payment Services Customer Retention Returns Customer Experience 130

Inside Retail

NOVEMBER 15, 2021

And in a market that has been significantly affected by the pandemic, building a strong and loyal customer base has never been more important, especially as times continue to remain uncertain. Another interesting case is CIMET’s work with the renowned cashback reward program, Cashrewards.

Payment Services 246

Payment Services Customer Retention Marketing Consumer 246

Retail TouchPoints

SEPTEMBER 21, 2021

Kelly Goetsch, Chief Product Officer at commercetools, reveals why he believes the decreasing importance of Black Friday-Cyber Monday (BFCM) is a good thing for the retail industry: “When ecommerce was first a ‘thing,’ a lot of retailers would post crazy bargains online to drive people online for the first time.

Payment Services 272

Payment Services Customer Experience Consumer Advertising 272

Small Biz Trends

DECEMBER 15, 2022

The newest Zoho Desk capabilities include Blended Conversations, a seamless combination of human-driven and bot-powered conversational service experiences, as well as refinements to the user interface to bolster accessibility. Much of the Zoho Desk platform is dedicated to self-service. What Is Zoho Desk?

Payment Services 136

Payment Services Fulfillment Customer Experience Management 136

Retail TouchPoints

MARCH 13, 2024

Full-service restaurants are trailing their limited-service peers. One of those creative methods could include unconventional yet fruitful partnerships such as Ulta Beauty at Target , Sephora at Kohl’s and Petco at Lowe’s. However, not all customers behave the same. Where else are my customers shopping?

Payment Services 264

Payment Services Consumer Customer Retention Marketing 264

Inside Retail

JUNE 28, 2021

To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. As digital-first shopping is here to stay, retailers must invest in connected experiences — and success hinges on frictionless operations. A unified front has to span the entire customer journey.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Modernize Payments.

Payment Services 97

Payment Services Point of Sale Customer Retention Customer Experience 97

Hyken

OCTOBER 8, 2021

Doug Liantonio is the Marketing Outreach Analyst at Gravy Solutions , a company that helps subscription-based businesses recover failed payments and retain customers. From afar, customer service seems like it should be simple. That’s why it’s vital to lead with empathy when providing effective customer service.

Payment Services 118

Payment Services Customer Retention Marketing ATS 118

365 Retail

MARCH 25, 2025

Now, rather than abandoning traditional casino experiences, online operators have found ways to seamlessly blend digital convenience with the essence of classic gaming. Platforms like Karamba offer live casino experiences that mimic playing at a brick-and-mortar casino, complete with real dealers and interactive gameplay.

Payment Services 52

Payment Services Customer Retention Accounting Promotions 52

Cisco Retail

FEBRUARY 18, 2022

As retailers worked to manage all their discrete channels, the term “omni-channel” evolved to become synonymous with retailers who operated both online, E-commerce and other channels. Consumers demanded the ability to purchase online and return in-store, and retailers responded by putting processes in place that offered those options.

Payment Services 143

Payment Services Fulfillment Returns Customer Retention 143

Inside Retail

FEBRUARY 28, 2022

To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. Before joining Shippit, we were using a very clunky system,” says Pippa Joseph, Director at Merchgirls. Expert shipping services for clients of all sizes.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Small Biz Trends

JUNE 29, 2023

As you look to expand your small business, each employee becomes a critical component in building robust customer relationships and boosting customer satisfaction levels. The customer service representative emerges as a pivotal figure, often embodying the company’s image. Processing payments and refunds.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Inside Retail

MARCH 14, 2023

“One of the key takeaways from the report was that consumers are looking for quality content online, and retailers need to look into communicating stories in a better way to get more eyeballs,” Mimrah Mahmood, senior director and partner at Meltwater Asia-Pacific, told Inside Retail. per cent year-on-year in online grocery shopping in APAC.

Payment Services 130

Payment Services Customer Retention Marketing Consumer 130

Retail Assist

JANUARY 17, 2023

Guest Blog by Sarah Hughes , Co-founder & Director at Datitude. Awareness, appeal and adoption remain low overall and squeezed tech and marketing budgets are likely to be directed towards excelling at the fundamentals – having the right product at the right price, in the right channel at the right time for the right customer. .

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

Small Biz Trends

SEPTEMBER 26, 2021

Cashiers play an important role in your business operation as they handle most of the monetary transactions. Not only do they handle your business’ cash they also can impact customer retention and prevent fraud. With the right training, cashiers can learn to spot counterfeit bills simply by looking at them.

Payment Services 142

Payment Services Accounting Customer Retention Returns 142

Independent Retailer

SEPTEMBER 21, 2022

Small business owners all have seen issues arise while running their retail operation. They must navigate and overcome obstacles at every level, from retaining customers to collecting debts. The first step in the sales funnel is getting the customer’s attention. Customer Retention. by Devin Partida.

Payment Services 98

Payment Services Customer Retention Advertising Location 98

I Vend

APRIL 12, 2022

But increasingly, retail stores are realising that profitability is about more than the size of individual transactions: it’s about each customer’s total spend over the entire life of their relationship with the brand, which is facilitated by retail loyalty programs. Mobile POS – for in-aisle service and orders.

Payment Services 98

Payment Services Customer Retention Customer Experience Promotions 98

365 Retail

SEPTEMBER 16, 2024

Smart financial planning is essential to navigating these challenges effectively, ensuring smooth operations, and ultimately driving growth. This guide provides actionable strategies to streamline retail operations by setting clear financial priorities, managing cash flow, and optimising resources.

Payment Services 52

Payment Services Planning Inventory Management Management 52

Retail Focus

MAY 18, 2021

According to a recent study, the costliest in-store operating expenses are labour, rent, marketing and energy so these are great places to start when looking to cut costs. Both scenarios would affect the customer’s experience and will have them queuing up at your competitor’s door, making the cost cutting approach out to be a massive failure.

Payment Services 147

Payment Services Customer Retention Operating Expenses Marketing 147

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Customer retention is a critical element in creating a successful business, and as a retail store runner, you need to ensure that customers can make transactions as easy as possible.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail Bound

MARCH 21, 2024

Understanding the Significance of Net Terms Net terms, also known as credit terms or payment terms, refer to the arrangement between a seller and a buyer concerning the timing and method of payment for goods or services. This competitive advantage can lead to increased market share and revenue growth.

Payment Services 52

Payment Services Wholesale Supply Chain Management Customer Retention 52

I Vend

OCTOBER 6, 2022

Let’s take a look at the systems that are most frequently integrated into an omnichannel retail ecosystem – mobile POS, loyalty, click and collect, and inventory management – and the very tangible benefits that retailers get when they include them in their retail technology mix.

Inventory Management 98

Inventory Management Payment Services Point of Sale Checkout 98

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Shoppers have readily adjusted to the “new normal,” whether it’s a higher reliance on e-commerce, a surge in-home delivery, rapid adoption of curbside pickup, an increase in contactless payment, or other modifications in their behavior. In 2022 consumers expect to see the option at checkout rather than find delight in it.

Retail Trends 111

Retail Trends Consumer Payment Services Fulfillment 111

Retail Minded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Also, it maintains customer interest and showcases new or seasonal products.

Payment Services 52

Payment Services Store Layout Customer Retention Inventory Management 52

Star Miconics

MARCH 29, 2024

This innovative method has facilitated the rapid processing and easy readability of product information by both computers and humans. By connecting barcode scanners to cloud-based POS and inventory management systems, retailers can achieve real-time visibility into stock levels, sales data, and customer preferences.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59

I Vend

MARCH 14, 2023

Mobile POS allows store associates to get alongside customers as they are making their buying decisions. It offers a wide range of customer-focussed services: for example: Locate items – the associate can use the mPOS to see which items the shopper has browsed, or reserved, online, and help them locate the item in the store.

Shopping 98

Shopping Point of Sale Payment Services Checkout 98

Rangeme

OCTOBER 8, 2024

You’ve connected with a retail buyer on RangeMe or at an ECRM Session, and after subsequent follow up meetings you’ve landed a large purchase order. Underwriting Considerations : Because there is a personal guarantee, the underwriting process looks at both the business as well as your personal financial information.

Finance 52

Finance Payment Services Customer Retention Fulfillment 52

Storis

APRIL 12, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 18, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 12, 2024

CLV serves as a crucial metric for businesses to assess the long-term profitability of their customer base and tailor marketing strategies accordingly. Retailers’ loyalty, reward, and membership programs grow Customer Lifetime Value (CLV) by encouraging repeat purchases and increasing customer retention.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

RETAIL MANAGEMENT SOFTWARE

JULY 8, 2024

Managing inventory, processing sales efficiently, and providing a seamless customer experience are just a few critical tasks. Vendor Management: Streamline supplier communication and order processing. Sales Management Speedy Checkout: A quick and efficient checkout process is vital for customer satisfaction.

Sporting Goods 52

Sporting Goods Payment Services Inventory Management Point of Sale 52

Rain Pros

AUGUST 18, 2023

Customers can easily access different products, compare prices, discover new brands and make purchases from anywhere, anytime, at their own pace. It can differentiate retail stores online and put you ahead of your competitors by ensuring you can deliver the right products faster, to the right place, on time and at the right price.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52