Retail Focus

APRIL 2, 2025

The Society strive to keep Visual Merchandising, Display, Experiential and Creative alive! We are now masters of creative and design production, not only for windows and in-store vm but also for pop-up stores, customer experiences, product launches, store design, press days, marketing activations, customer events and photoshoots.

Visual Merchandising 255

Visual Merchandising Promotions Customer Experience Fashion 255

Retail TouchPoints

FEBRUARY 11, 2025

Starboard Group s new land-based vacation retail division, Starboard Resort, has opened its first group of stores, The Boutiques at Westgate Las Vegas, in partnership with Westgate Resorts. By launching our first land-based boutiques in partnership with Westgate Las Vegas, were taking the first significant steps to close this gap.

Jewelry 273

Jewelry Shopping Boutique ATS 273

Wiser

MAY 14, 2020

This is where visual merchandising comes into play. What is Visual Merchandising? Visual merchandising is the practice of designing and displaying merchandise in a retail setting with the goal of engaging shoppers and boosting sales. The Importance of Strong Visual Merchandising.

Visual Merchandising 158

Visual Merchandising Cross Merchandising Point of Sale Apparel 158

Retail Focus

JUNE 5, 2024

That’s visual merchandising for you. It makes you want to buy things, or at least see them a bit closer – even if you don’t need them. Therefore, if you’re looking to boost your sales , one of your priorities should be developing an effective visual merchandising strategy. Why is it important?

Visual Merchandising 147

Visual Merchandising Promotions Customer Experience Shopping 147

Wiser

SEPTEMBER 12, 2022

This is where visual merchandising comes into play. What is Visual Merchandising? Visual merchandising is the practice of designing and displaying merchandise in a retail setting with the goal of engaging shoppers and boosting sales. The Importance of Strong Visual Merchandising.

Visual Merchandising 148

Visual Merchandising Point of Sale Cross Merchandising Apparel 148

Retail TouchPoints

FEBRUARY 5, 2025

But retail organizations are gathering more data about their customers their behaviors, preferences and expectations than ever before, which can help guide retailers as they seek to improve the customer journey. We looked at productivity and heat maps; we looked at how people are shopping, Patrick said.

Merchant Services 269

Merchant Services Visual Merchandising Accounting Consumer 269

Retail TouchPoints

FEBRUARY 5, 2025

Similarly, creating a meaningful customer experience begins with a map a tool to visualize the entire journey, from initial awareness to post-purchase interactions. Customer journey mapping (CJM) is widely used in retail to analyze and plan touch points before, during and after purchase.

Customer Experience 270

Customer Experience Promotions Checkout Planning 270

Retail TouchPoints

JANUARY 13, 2025

Artificial intelligence (AI) has been a headline topic at the National Retail Federations annual Big Show , and NVIDIA is undoubtedly one of the companies leading the industrys innovation in this sector. Physics AI and the Opportunity for Global Supply Chains John Furner, President and CEO of Walmart U.S. ,

Customer Experience 290

Customer Experience Marketing Fulfillment Store Operations 290

Retail TouchPoints

DECEMBER 6, 2024

The goal, according to Allison Peterson, Chief Retail & Digital Officer at Carters, is to connect with the next generation of families while doubling down on the issues (like sustainability) that the business has prioritized for years. RTP: How did you take the learnings and conceptualize the reimagined store experience?

Visual Merchandising 289

Visual Merchandising Apparel Marketing Fashion 289

Retail TouchPoints

JANUARY 22, 2025

Some 2025 retail design trends are easy to predict; for example, its a good bet that artificial intelligence (AI) will play a starring (or at least supporting) role. When [experience design] is humming along really well, it also can help customers make memories, if the brand can align the experience to a bigger story.

Customer Experience 317

Customer Experience Promotions Visual Merchandising Marketing 317

Retail TouchPoints

MARCH 14, 2025

At LVMH, we believe that our people are our greatest asset, and the longevity of our brands depends on attracting the most talented and passionate individuals , said Gena Smith, Chief Human Resources Officer at LVMH North America in comments shared with Retail TouchPoints. This year the coveted roles are open to U.S.

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Visual Merchandising Employee Engagement Customer Experience Fulfillment 213

Retail TouchPoints

JANUARY 15, 2024

DTC brand Good American has introduced a new immersive in-store experience at its LA flagship in the Westfield Century City mall, powered by a series of Samsung commercial LED displays. Image courtesy Samsung Inside the store a custom 31.5-foot-wide Launched in 2016, the brand opened its flagship store in June 2023.

Visual Merchandising 263

Visual Merchandising ATS Checkout Fashion 263

Retail TouchPoints

OCTOBER 27, 2024

Shein is very Gen Z oriented, so we bring in as many Gen Z team members as possible,” said Marisa Runyon, Director of Creative Content and Production at Shein. “We Shein spoke during a panel discussion at the recent FUTR conference in New York City. We spend a lot of time in brainstorming sessions, asking them, ‘What are you watching?

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Retail TouchPoints

APRIL 3, 2025

CardVault by Tom Brady will open a flagship location later this month at the American Dream mall in Rutherford, N.J., The 1,200-square-foot store will offer rare and premium trading cards, authentication services and an exclusive VIP trading experience. next to MetLife Stadium, home field for the NFLs Jets and Giants.

ATS 147

ATS Fashion Location Visual Merchandising 147

Retail TouchPoints

APRIL 22, 2022

Good news: you can satisfy your curiosity on these and dozens of other topics in one place, the 2022 Retail Innovation Conference & Expo , coming up May 10-12 at McCormick Place in Chicago. Ecommerce executives need to be concerned with what happens when shoppers visit a brick-and-mortar store to check out an item in person.

Visual Merchandising 327

Visual Merchandising Fulfillment Store Operations Consumer 327

Retail Focus

APRIL 23, 2024

The 2024 Visual Merchandising and Display Show, hosted on April 16-17 at the Business Design Centre in London, provided a comprehensive look at the future of engaging retail spaces through innovative design and display.

Visual Merchandising 263

Visual Merchandising Consumer Returns Customer Experience 263

Retail TouchPoints

NOVEMBER 11, 2024

Most recently, when fashion and accessories retailer Primark unveiled its 450 th store worldwide at the Florida Mall in Orlando, it announced it would have an entire floor dedicated to its growing partnership with Disney — a new kind of experience for the blossoming retailer, although certainly not the last.

Accessories 289

Accessories Fashion Apparel Consumer 289

Retail TouchPoints

APRIL 7, 2022

Some fashion retailers today use visual outfitting to help them carve out fresh brand positioning and show product versatility. One leading example: Express , which is transforming from “a store at the mall” to a brand with purpose powered by a styling community. Scaling Inspiration with Technology.

ATS 287

ATS Merchant Services Visual Merchandising Fashion 287

Retail TouchPoints

NOVEMBER 13, 2024

is something we’ve been wanting to do for a while, and this is our first major renovation to the space in over 10 years,” said Sandy Gilsenan, Chief Retail and Customer Experience Officer for Warby Parker in an interview with Retail TouchPoints. At the Greene St. “Refreshing the design of our first store on Greene St.

Customer Experience 162

Customer Experience Location Outdoor Visual Merchandising 162

Inside Retail

NOVEMBER 5, 2024

Technology continues to evolve at a rapid pace and this is nothing new to all in retail. Robots are increasingly finding their place in the sector, offering substantial improvements in both operational efficiency and customer experience. This can lead to diminished customer experiences and reduced employee satisfaction.

Customer Experience 130

Customer Experience Visual Merchandising Store Operations Management 130

Retail TouchPoints

JANUARY 9, 2025

The retailer, working with Mood Media , has created an experiential retail location equipped with a large-scale LED visual wall displaying curated content, carefully chosen music and even a custom fragrance, White Pepperwood, carrying the scent of the outdoors through the air.

Outdoor 278

Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

FEBRUARY 7, 2023

The Retail Innovation Conference & Expo (RICE) and PAVE Global are expanding their partnership to bring unique content and exclusive networking opportunities to the 2023 show, which will take place June 13-15 at McCormick Place in Chicago.

Visual Merchandising 287

Visual Merchandising Promotions Planning Customer Experience 287

Retail TouchPoints

MARCH 4, 2025

These digital twins do more than simply reconfigure pixels, however: A digital twin that uses physics AI means it understands the weight, depth and size of these products , which really matters, said Azita Martin, VP and General Manager, Retail and CPG at Nvidia.

Promotions 266

Promotions Management Visual Merchandising Location 266

Retail TouchPoints

JANUARY 9, 2025

. “We understand that wellness is deeply personal, and it spans many different aspects of people’s lives, so at Target our approach to wellness reaches into every category of our assortment,” said Rick Gomez, EVP and Chief Commercial Officer at Target in a statement.

Beauty and Health 276

Beauty and Health Accessories Apparel Visual Merchandising 276

Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

Visual Merchandising 263

Visual Merchandising Customer Experience Consumer Location 263

Inside Retail

JUNE 8, 2021

They expect to be guided, some would even say they expect you to control their shopping experience. Are you expected to be a shopkeeper, a marketing expert, a visual merchandising expert, an operations expert and stock-buying expert … just to name a few. A ttract customers using an emotional pull. So now what?

Visual Merchandising 246

Visual Merchandising Customer Experience Shopping Marketing 246

Retail Focus

FEBRUARY 6, 2023

To meet the needs of the industry, EuroShop 2023 has been structured into eight clear experience dimensions, providing an even more visitor-oriented offering, synergies between different dimensions, and more hall space for strongly growing areas such as retail technology or refrigeration. 1966-1972 EuroShop held every two years.

Visual Merchandising 303

Visual Merchandising Payment Services Management Marketing 303

Retail TouchPoints

APRIL 30, 2025

At just over 50,000 square feet the store is smaller than its French counterparts, and the design is highly conceptual, with a deliberately non-linear layout that draws inspiration from its specific locale while remaining connected to its French roots. The Beauty Corridor at the end of which is Printemps Spa.

Department Stores 147

Department Stores Customer Experience Jewelry Visual Merchandising 147

Retail TouchPoints

SEPTEMBER 3, 2021

In every organization, marketing plays an important role in defining, socializing and managing the customer experience (CX). However, the relationship between the customer experience and the marketing teams is often disconnected. Unity Point #1: Marketing Sets Expectations, and CX Delivers.

Marketing 306

Marketing Customer Experience Visual Merchandising Advertising 306

Retail TouchPoints

MAY 17, 2022

At Coach, Zaccariello is responsible for visual merchandising through the company’s 3D creative studio, including store windows, showrooms and pop-ups, design and production of events and the digital experience team. Community, belonging and entertainment will be at the height of retail,” he said. “As

Visual Merchandising 297

Visual Merchandising Outdoor Location Customer Experience 297

Retail TouchPoints

FEBRUARY 28, 2024

The Fast Simon solution is designed to enhance online retailers’ merchandising with smart collections and visual merchandising. The level of optimization Fast Simon provides helps our brands provide better online shopping experiences to consumers,” said Alex Baillargeon, SVP of Digital at Authentic in a statement.

Visual Merchandising 269

Visual Merchandising Shopping Management Consumer 269

Retail TouchPoints

DECEMBER 18, 2024

We are thrilled to partner with The Fresh Market, said Philippe Bottine, CEO Americas and Group Deputy CEO at VusionGroup in a statement. This collaboration is a testament to our shared dedication to innovation and excellence within the retail landscape.

Inventory Management 264

Inventory Management Management Marketing Fulfillment 264

Retail TouchPoints

SEPTEMBER 12, 2023

Sales in these specific categories not only exceeded our expectations at launch, but also brought in new customers to shop with us.” Sales in these specific categories not only exceeded our expectations at launch, but also brought in new customers to shop with us.”

Visual Merchandising 263

Visual Merchandising Location Shopping Planning 263

Retail TouchPoints

DECEMBER 5, 2023

This means that marketing spend aimed at these high-spending visitors over Christmas is likely to get less return than usual. Thematic visual merchandising : Let Chinese shoppers know you know how important this week is and create some visual merchandising to display throughout the period – just as you would for Christmas.

Marketing Spend 273

Marketing Spend Visual Merchandising Marketing Consumer 273

Retail TouchPoints

DECEMBER 14, 2021

Winners were revealed at the PAVE Holiday Celebration, which took place December 8, 2021 at God’s Love We Deliver in New York City. In a room full of visual merchandisers, designers and creative leads, the following four projects were spotlighted for their creativity, professionalism and ability to evoke joy.

Visual Merchandising 246

Visual Merchandising Customer Experience Fashion Returns 246

Retail TouchPoints

DECEMBER 13, 2023

Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation. Trend 3: Store Design Teams Become ‘Experience Teams’ When a brand decides to open a new store, the design team cannot work within its own silo. customer experience).

Loss Prevention 323

Loss Prevention Visual Merchandising Sporting Goods Store Operations 323

Inside Retail

JUNE 12, 2024

The brand was previously available in Australia through select stockists but now for the first time, consumers can get the Bolia experience and shop its ‘whole of home’ product offering and customise furniture at the in-store design atelier. “We Instead, it is a homeware industry specialist and leader in customer experience.

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Visual Merchandising Checkout Customer Experience Consumer 244