Inside Retail

JULY 11, 2024

At the same time, a small group with a New Economic Order (NEO) mindset seem untouchable by the economic state and is driving up to 70 per cent of discretionary spending in Australia. Being sensory pleasant, with great customer service that isn’t pushy but available. – Inconvenient store layout. Good value.

Store Layout 147

Store Layout Drop-Shipping Visual Merchandising Customer Experience 147

365 Retail

DECEMBER 21, 2022

Times are tough for small businesses at the moment, and especially brick-and-mortar businesses. While these costs are out of the average business owner’s control, there are other things that remain well within their control – one of which being the customer experience. Cultivating an Atmosphere. Providing Amenities.

Customer Experience 52

Customer Experience Location Store Layout Boutique 52

Inside Retail

SEPTEMBER 3, 2024

In this article, we will look at the benefits and the key areas to apply AI in the retail industry. This enables retailers to make data-driven decisions, improve forecasting accuracy, and enhance customer experiences, while also reducing costs and boosting profits. Here are the key areas to apply AI in retail.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Retail TouchPoints

APRIL 24, 2024

The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J., for additional reinvented stores it will open in 2024 , including at the brand’s NYC flagship and locations in Paris, Melbourne and Delhi.

Store Layout 264

Store Layout Accessories Location Promotions 264

V Count

APRIL 1, 2021

The most challenging part is converting these visitors into buying customers, not just one-time customers, but regulars as well. Statistics show that providing an excellent customer experience is the key to increasing a business’s conversion rate.

Customer Experience 91

Customer Experience Checkout Store Layout Advertising 91

Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

Loss Prevention 296

Loss Prevention Sporting Goods Customer Experience Store Layout 296

Retail Focus

OCTOBER 31, 2023

Zebra took inspiration from the distinctive colours found within NEOM’s product line and have seamlessly integrated these four hues into the design of our store layout. When you step into Bicester you can expect a stress-free shopping experience and discover our 100% natural fragrances with true wellbeing benefits.”

Store Layout 147

Store Layout Customer Experience Shopping Location 147

Inside Retail

SEPTEMBER 12, 2024

With the reopening of Sephora’s Melbourne Central store came the launch of its first beauty classroom, a space dedicated to hosting masterclasses with its exclusive brands – as well as the launch of Skincredible, its innovative app developed in collaboration with dermatologists to offer personalised skin analysis and product recommendations.

Store Layout 262

Store Layout Shopping Customer Experience Fulfillment 262

Inside Retail

JUNE 27, 2024

This is a comprehensive approach that extends beyond online sales to encompass various critical aspects of retail operations, with inventory management and pricing at its core. Inventory management: Unified commerce ensures a holistic view of inventory across all sales channels, from physical stores and e-commerce websites to mobile apps.

Inventory Management 260

Inventory Management Fulfillment Store Layout Specialty Retailers 260

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. These businesses find themselves at a demanding intersection.

Consumer 246

Consumer Payment Services Supply Chain Management Store Layout 246

Inside Retail

FEBRUARY 8, 2022

According to campaign agency Clarion, customers guessed the wine cost almost six times as much as its actual price. Aldi’s latest pop-up is the second effort the business has made to showcase its wine offering, having also launched a ‘futuristic’ wine store in 2016 which saw online wine sales jump 47 per cent according to Gorkana.

ATS 130

ATS Supermarket Store Layout Advertising 130

Retail TouchPoints

MAY 21, 2024

By examining this network traffic, retailers can gain valuable insights, such as the most frequented areas of a store, the effectiveness of digital signage, the efficiency of store layouts and even the performance of online versus in-store promotions.

Inventory Management 264

Inventory Management Payment Services Store Layout Promotions 264

365 Retail

NOVEMBER 28, 2023

International womenswear brand Leem is set to open its first UK retail store at Westfield, White City in London on December 6, 2023. This marks a significant development for the brand, which is known for its range of affordable and stylish clothing aimed at the modern woman.

Store Layout 62

Store Layout ATS Fashion Customer Experience 62

Retail TouchPoints

MARCH 10, 2022

“For 63 years, we’ve been proud to fuel millions of journeys and, as we have done since our founding, we will continue to evolve the travel center experience to meet the changing needs of our guests and team members,” said Shameek Konar, CEO of Pilot Company in a statement. “We

Store Layout 278

Store Layout Checkout Location Customer Experience 278

Retail Focus

JUNE 21, 2023

By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economically turbulent times, by encouraging repeat store visits and purchases through enhanced customer experience (CX) and smarter business decisions.

Point of Sale 173

Point of Sale Checkout Customer Experience Store Layout 173

365 Retail

JULY 11, 2024

The commercial opportunities from the Euros – and more widely the mass of key sporting events during the summer from Wimbledon to the Olympics – are there for the taking – but only for retailers that are prepared, says Gary Whittemore, Head of Sales, EMEA & APAC at RetailNext.

Store Layout 84

Store Layout Promotions Checkout Customer Experience 84

Retail TouchPoints

NOVEMBER 23, 2022

A worldwide pandemic kept shoppers hunkered down at home and out of malls and stores for two years. The expected bounce-back has, at best, developed slowly. Many more products and services have become available at varying price points. Retail has suffered a string of setbacks in recent years.

Merchant Services 290

Merchant Services Shrinkage Store Layout Customer Experience 290

Inside Retail

MAY 23, 2024

From training employees to optimising the store layout, every facet of the retail environment must resonate with the brand’s core values and ethos. It is essential for consistency, ensuring that the marketing promises are reflected in the customers’ real-world experiences.

Employee Engagement 273

Employee Engagement Customer Experience Store Layout Marketing 273

Retail TouchPoints

OCTOBER 24, 2023

At the same time, the Federal Reserve continues to raise interest rates in an effort to cool inflation, making it more expensive for companies to borrow and expand. Retailers implemented ad hoc backend solutions for responding to increased demand for in-store pickup and home delivery services, but many of those solutions were band-aids.

Store Layout 289

Store Layout Consumer Customer Experience Returns 289

Wiser

SEPTEMBER 13, 2023

Foot traffic data can also be leveraged to optimize store layouts. By tracking customer movement within a store, retailers can strategically place products to increase visibility and sales. Observing where customers linger and where they pass by can also inform decisions about product placement and store layouts.

Store Layout 147

Store Layout Promotions Store Operations Customer Experience 147

Inside Retail

SEPTEMBER 17, 2024

Leica has levelled up its customer experience in Melbourne with a four-story flagship on Little Collins Street. Photography is at the heart of all we do at Leica, and a printed photograph hanging on the wall is so important to see,” said Williams.

Store Layout 130

Store Layout Customer Experience Marketing Management 130

VMS

NOVEMBER 17, 2022

a fast-growing purveyor of frozen desserts, has taken the wraps off a brand-new look at its latest location in Locust, N.C. This is the first Jeremiah’s to be built from the ground up and will be used to gather insights on improving the customer experience in future stores. The new location, which opened Nov.

Store Layout 99

Store Layout Outdoor Customer Experience Location 99

Retail TouchPoints

MAY 1, 2024

These insights emphasize the multifaceted nature of customer preferences and the importance of personalizing the shopping environment to individual needs. Ultimately, the brands that successfully navigate this evolution will forge lasting loyalty by engaging customers through imagination and insight.

Consumer 312

Consumer Store Layout Customer Experience Checkout 312

Retail TouchPoints

SEPTEMBER 19, 2023

I think that retailers will increase their investments in inventory and store operations tools and technologies that can allow them to deliver seamless omnichannel and in-store experiences for their customers.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Retail Adventures

OCTOBER 6, 2024

Create a shoppable sight line by placing shorter fixtures near the front and taller fixtures towards the rear of the store. This allows shoppers standing at the front door to see more, and the more they see, the more they are likely to buy. A good store layout moves shoppers throughout the entire sales floor.

Store Layout 98

Store Layout Grocer Promotions Customer Experience 98

Retail Focus

MAY 1, 2024

(NYSE: FL), has unveiled its new retail concept that delivers an elevated shopping experience and unrivaled customer service. The global retailer introduced the reinvented retail format at its Willowbrook Mall location in Wayne, N.J., and will incorporate learnings from this concept into new stores.

Store Layout 147

Store Layout Checkout Shopping Planning 147

Retail TouchPoints

MAY 29, 2024

The small-format store, due to space constraints alone, avoids this issue. Whole Foods Market Daily Shop, the planned smaller sibling of its flagship stores, will hopefully capitalize on and enhance the perceived simplicity of shopping at Whole Foods.

Checkout 274

Checkout Planning Consumer Store Layout 274

Retail TouchPoints

JULY 24, 2024

Advanced AV systems can change the functionality and ambiance of a space at the touch of a button. Similarly, retail environments can use digital signage and interactive displays to alter the store layout and highlight different products or themes depending on the event or season.

Store Layout 264

Store Layout Consumer Visual Merchandising Promotions 264

Retail TouchPoints

JUNE 30, 2022

Amazon has rolled out a new store-based analytics service that will give brands insights into how their products are discovered, considered and purchased at Amazon Go and Amazon Fresh stores in the U.S.

Payment Services 227

Payment Services Store Layout Advertising Promotions 227

Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Checkout 267

Checkout Payment Services Store Layout Kiosk 267

Inside Retail

DECEMBER 4, 2023

The first RCX store, designed in partnership with Sydney-based retail agency The General Store, opened at Westfield Doncaster shopping centre in March 2020. Since then, Rebel and The General Store have opened a further 18 RCX stores across the country, including the latest location at Emporium Melbourne.

Store Layout 264

Store Layout Apparel Boutique Customer Experience 264

Retail TouchPoints

FEBRUARY 9, 2022

Communication between your customers, employees and external stakeholders holds the power to unlock discrepancies between departments and show where your business model may have room for improvement to create a more seamless customer experience. How to Track a Customer’s Bad Shopping Experience.

Shopping 264

Shopping Payment Services Visual Merchandising Customer Experience 264

Retail Focus

AUGUST 10, 2021

And they must build first-class customer experiences – both online and in physical stores – responding to permanent changes in shopping habits. The company invested in state-of-the-art automated packing machines, able to tailor-make parcels at the rate of 500 boxes an hour. Building first-class customer experiences.

Customer Experience 246

Customer Experience Store Layout Returns Consumer 246

Inside Retail

NOVEMBER 21, 2022

Shopping can be an anxiety-inducing experience for the one in five Australians who live with a disability. For those with non-visible conditions such as cognitive differences and sensory sensitivities, the customer experience is at best, hit and miss. I do as much as I can online to avoid uncomfortable experiences.

Customer Experience 130

Customer Experience Store Layout Shopping Fashion 130

Retail Focus

MAY 24, 2023

Nevertheless, as in every other sector, you can encounter different problems that can make you slow down, reduce sales and, in the worst case, even close the business at all. ” It sounds way more positive and keeps customers interested in your shop even when you are out of stock.

Store Layout 130

Store Layout Department Stores Customer Experience Management 130

Retail Focus

SEPTEMBER 5, 2024

While artificial intelligence, or AI if you prefer, is not an entirely new concept to retailers, the way it is being used and rolled out in shops and stores, as well as online, is changing at a rapid pace. To overcome this, companies need to start creating a central repository of supply chain data at the PO, SKU, and factory levels.

Payment Services 162

Payment Services Checkout Inventory Management Store Layout 162

CJ Retail Solutions

AUGUST 5, 2024

For instance, if your target audience is price-sensitive, focus on offering competitive pricing and promotions to attract and retain customers. If your customers value convenience and efficiency, optimize your store layout and product placement to make the shopping experience seamless.

Visual Merchandising 52

Visual Merchandising Store Layout Payment Services Promotions 52