Retail TouchPoints

JUNE 3, 2024

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. Dollar General also is focusing on reducing turnover among managers, in part with improvements to supply chain and merchandising functions.

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I Vend

FEBRUARY 6, 2023

At the same time, we’re seeing increasing stock outs, with 80% * of shoppers saying they saw a decline in stock levels in 2022. This lack of inventory costs retailers an estimated up to 8% of revenue in lost sales. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience.

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Retail TouchPoints

MARCH 16, 2023

The ultimate goal is to free up associates’ time to put more of their effort toward customer service while enabling optimal store conditions and accurate merchandising execution. “We More and more retailers are embracing in-store automation and robotics to empower their associates and drive a great customer experience.

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Retail TouchPoints

JULY 13, 2020

Inventory management starts — and only starts — with a warehouse management system (WMS). In practice, most out-of-box WMSs are not capable of managing the volume and complexity of workloads required in today’s retail environment. Valentyn Kropov is VP of Client Success at SoftServe , specializing in the retail industry.

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Retail TouchPoints

SEPTEMBER 20, 2022

Walmart Canada is implementing an automated AI assist at all of its stores to help keep shelves stocked and enhance the customer and associate experience both in-store and online. Walmart also has built out its inventory management capabilities at its U.S.

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Retail TouchPoints

MAY 20, 2024

Retail organizations need to collect and analyze data in real time to make informed decisions about inventory management, customer engagement and other key business operational needs. is a purpose-built cloud native edge computing platform designed to manage the full lifecycle of edge devices at scale.

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ATS Inventory Management Management Location 219

Retail TouchPoints

JUNE 10, 2022

As a result of the success of self-checkout and popularity with customers, we have recently launched a pilot of stores that are entirely self-checkout. When combined with our data-driven inventory management, we believe these efforts will reduce store workload and drive greater efficiencies for our retail associates and leaders.”.

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Retail TouchPoints

SEPTEMBER 18, 2020

Within web sites and native mobile apps, there are now chatbots, live chats, product reviews, real-time feedback surveys and more — all creating new data points that must be properly managed and monitored to optimize the customer experience. This is what we call True Digital Customer Experience. since October 2015.

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Retail TouchPoints

APRIL 25, 2024

The VIP Suite, which is expected to open later in 2024 in the center’s luxury wing, The Adirondacks District, also will host private events and offer personalized service and curated customer experiences. powered AI technology to assist shoppers during the 2023 holiday season.

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Inventory Management Customer Experience Fulfillment Shopping 218

Independent Retailer

DECEMBER 23, 2022

Wholesale inventory bloat, combined with a softening demand in the economy, is taking its toll on cash flow and earnings at retailers. . billion of inventory in October, a 21% increase from last year, according to the U.S. “Seemingly overnight, shortages are flipping to inventory surpluses in certain categories.

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Retail TouchPoints

SEPTEMBER 19, 2022

More than nine locations at NFL venues, including Las Vegas’ Allegiant Stadium and Nissan Stadium in Nashville, Tenn., In-store journeys for customers can be reduced to as little as 40 seconds, saving consumers valuable time as they navigate smaller retail spaces within airports, college campuses or arenas during showtime or on game day.

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Inside Retail

JUNE 27, 2024

This is a comprehensive approach that extends beyond online sales to encompass various critical aspects of retail operations, with inventory management and pricing at its core. This pricing agility maximises revenue and can be personalised for customer segments. Instead, the holy grail solution is unified commerce.

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Inventory Management Fulfillment Store Layout Specialty Retailers 260

Retail TouchPoints

JUNE 8, 2022

The retailer will test inventory management technology in a sixth store. In addition to supporting its employees during the current labor shortage, Vallarta will use the robots to gather real-time inventory data, an important capability as retail continues to grapple with supply chain challenges.

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Retail TouchPoints

OCTOBER 2, 2024

Industry Statistics and Market Trends There are approximately 168,000 gas stations in the United States alone, contributing to an industry valued at over $600 billion annually. This extended downtime presents a unique opportunity for operators to enhance the customer experience.

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Inventory Management Management Customer Experience Accounting 210

Retail TouchPoints

FEBRUARY 24, 2022

Fabric’s funding to date now totals $293 million and puts fabric at a $1.5 In ecommerce only five things really, truly matter: the item and providing as much detail as possible; price; inventory management; order management; and finally, the customer. billion valuation. trillion by 2027.

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Retail TouchPoints

OCTOBER 20, 2022

Collectively, the VUSION suite of services are designed work together to promote agility, sustainability and an improved customer experience.

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Inventory Management Promotions Customer Experience Management 232

Retail TouchPoints

NOVEMBER 30, 2022

Amazon Web Services (AWS) has announced a preview of AWS Supply Chain, a new application designed to help businesses increase supply chain visibility to make faster, more informed decisions that can mitigate risks, lower costs and improve the customer experience. AWS Supply Chain is available in preview in U.S.

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Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. For customers. RFID can enable personalized product recommendations and a more seamless in-store experience.

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Consumer Payment Services Inventory Management Checkout 216

Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations.

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Payment Services Checkout Inventory Management Customer Experience 223

Retail TouchPoints

SEPTEMBER 16, 2022

The retailer has utilized the mobile system to improve service efficiency and give its associates access to each customer’s transaction history, wish lists and preferences so that they can provide more personalized shopper interactions. BTM Global led the implementation.

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Jewelry Inventory Management Promotions Customer Experience 234

Retail TouchPoints

FEBRUARY 17, 2022

Additionally, fabric’s inventory management capabilities will help the retailer improve accuracy and transparency across all three of its banners to boost the customer experience. Superior order management capabilities are at the center of today’s and tomorrow’s commerce solutions.”. “We

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Inside Retail

OCTOBER 4, 2023

Earlier this year, Foot Locker unveiled a plan to drive long-term growth in the business by investing in new store formats and technology, right-sizing its retail footprint, embracing sneaker culture and deepening its relationship with customers. It has also enabled the brand to more efficiently analyze what it is doing well, and not so well.

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Retail TouchPoints

MAY 21, 2024

Additionally, network analytics can provide real-time feedback on inventory levels, predict future demand based on historical data and current trends and optimize supply chain operations. Integrating network analytics with existing inventory management systems brings about a synergy that enhances accuracy and responsiveness.

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Inventory Management Payment Services Store Layout Promotions 227

Retail TouchPoints

JANUARY 15, 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). But many of these tasks may just represent the low-hanging AI fruit.

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Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

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Payment Services Inventory Management Promotions Management 235

Retail TouchPoints

SEPTEMBER 16, 2024

The robots will navigate store aisles at least three times per day and provide detailed reporting to give store and business intelligence teams daily actionable data. Northeast Grocery is encouraging shoppers to provide feedback during the pilot program to help shape the future of this initiative. “As

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Inventory Management Wholesale Supermarket Customer Experience 209

Retail TouchPoints

JUNE 26, 2023

Groundbreaking at the time, but now sorely outdated, UPCs are finally getting a facelift and moving into the 21st century thanks to the GS1 Sunrise 2027 initiative. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. Who doesn’t want that?

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Merchant Services Inventory Management Grocer Customer Experience 261

Retail TouchPoints

JANUARY 11, 2024

Spotlights on Supply Chain, Sustainability and RMNs New at the 2024 event is the retailer-only Supply Chain 360 Summit being held on Sunday, Jan. 14, with sessions covering AI’s role in inventory visibility and optimization, best practices for boosting last-mile capabilities. at the Marriott Marquis Times Square hotel.

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Inside Retail

MARCH 17, 2022

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. But what does that mean in practice for customers? Here are four of the most common uses of unified commerce in customer journeys.

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Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

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Payment Services Inventory Management Checkout Loss Prevention 206

Inside Retail

MAY 3, 2021

Online and in-person selling quickly became complementary strategies and soon that model gave way to omnichannel retailing – delivering a seamless customer experience across all platforms including physical space, e-commerce, mobile applications, and social media. Recently, Walmart reported an earnings increase of 2.8

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Inventory Management Customer Experience Supermarket Fashion 279

Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

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Retail TouchPoints

AUGUST 17, 2021

Over the last year or so we’ve seen retailers and ecommerce sellers adopting AI tools at a frenetic pace. From backend inventory optimization to identifying salesfloor hotspots to highly targeted marketing programs, we’re seeing an influx of great retailing practices, all being driven by AI. Practical Benefits of AI in Grocery.

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Inside Retail

OCTOBER 1, 2023

Amie Larter of Inside Retail talked with Karlie Taylor, marketing manager at unified commerce platform Shopline, for this month’s Retail Untangled podcast series. She hopes AI will lead to more conversations between retailers and customers – and a higher average order value. How can we get our messages read and responded to?

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Advertising Inventory Management Customer Experience Marketing 290

Retail TouchPoints

JULY 5, 2024

Therefore, retailers need to take a hard look at their resilience strategy and invest in ensuring that systems are not only robust against failures but also quick to recover in an always-on consumer environment. Rob Reid is a Technical Evangelist at Cockroach Labs based out of London, England.

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Payment Services Customer Experience Inventory Management Consumer 235

Retail TouchPoints

MARCH 11, 2021

retail executives whose stores offered at least one method of store-based online order fulfillment — revealed that the pandemic triggered a 5X increase in ecommerce volume in 2020 compared to the same period in 2019. In-store inventory management needs to match warehouse accuracy.

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Inside Retail

SEPTEMBER 3, 2024

In this article, we will look at the benefits and the key areas to apply AI in the retail industry. This enables retailers to make data-driven decisions, improve forecasting accuracy, and enhance customer experiences, while also reducing costs and boosting profits. Here are the key areas to apply AI in retail.

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