Retail TouchPoints

APRIL 3, 2024

very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. Joyleaf, which opened in late 2023, is organized and merchandised by type of product rather than by brand: all the edibles, for example, are grouped together as a category, as they would be in a supermarket.

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Inside Retail

OCTOBER 5, 2024

Just one year ago, supermarket rivals Coles and Woolworths were fighting it out for the top spot as Australia’s most trusted brand. Bunnings is the only ‘survivor’ from the top rankings of a year ago, in third at the time behind then most trusted brands Woolworths and Coles. million views. The response I got was baffling.

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Inside Retail

FEBRUARY 19, 2023

Australian supermarkets will reap bigger profits in fiscal 2023 half-year due to decades-high inflation and increased savings, but analysts warned of a rough second-half as households reel from mounting expenses due to higher cost of living. Analysts at Citi also expect benefits from selling prices rising faster than cost bases.

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Supermarket Payment Services Returns Management 246

Inside Retail

NOVEMBER 15, 2023

Sydney-based social enterprise Good & Fugly has released its inaugural The Farm To Supermarket Food Waste Report 2023 , which explores farmer and supermarket relationships. Almost a quarter of smaller farmers (23 per cent) report that supermarkets expect them to hand over imperfect produce for free.

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Inside Retail

JULY 1, 2024

The intent is good, but consumers shouldn’t have to bear full responsibility for plastic pollution. We know consumer demand is only one part of the picture. The cabbage dilemma Research shows consumers generally want to do the right thing by the environment but find it challenging. Maybe there’s another way.

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Consumer Supermarket Returns Shopping 289

Inside Retail

JULY 6, 2023

Gander, describing itself as an Australian first, connects shoppers with reduced-price foods nearing their expiration dates, offering discounts and reducing food waste in supermarkets and grocery stores. The post New app helps grocers, consumers reduce food waste appeared first on Inside Retail.

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Retail TouchPoints

DECEMBER 31, 2020

Such a time of upheaval has led to a permanent, irreversible change in consumer behavior as shoppers embrace the convenience and security of ecommerce more readily. Consumer Behavior has Changed for Good. The arrival of COVID-19 and the fact that we’ve spent a lot more time at home has accelerated this trend.

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Inside Retail

OCTOBER 10, 2023

Supermarkets are some of the biggest retail businesses in the world, so it’s no surprise they are at the forefront of industry trends and innovation. Brad Banducci, CEO of Australian supermarket giant Woolworths for the past seven years, is a big proponent of using technology to improve operations. It’s kind of crazy.

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Consumer Supermarket Beauty and Health Management 289

Retail Focus

AUGUST 6, 2024

Despite aggressive discounting and competitive ‘members only’ offers for loyalty programme customers, traditional supermarkets continue to lose market share to discounter rivals, Aldi and Lidl, according to the latest research by Pricer, the in-store automation and communication solutions provider. However, last month Which?

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Supermarket Consumer Shopping Grocer 147

Inside Retail

DECEMBER 1, 2024

The strike is yet another symptom of big supermarkets myopically pursuing profit,” Jim Ritchie, strategy director and partner at brand agency US+US, told Inside Retail. While the UWU’s strike is advocating for workers’ rights, it could give consumers another reason to question if a supermarket duopoly is benefitting them.

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Supermarket Checkout Consumer Management 246

Inside Retail

DECEMBER 16, 2024

LaManna, the 10,000sqm independent supermarket located at Essendon Fields, is rising to the Christmas occasion. Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception.

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Supermarket Department Stores Shopping Planning 130

Inside Retail

APRIL 30, 2024

While the ongoing inquiries into supermarket pricing have been generating plenty of headlines in recent weeks, they barely came up during Coles’ Q3 earnings call on Tuesday. per cent increase in supermarket sales revenue to $9.1 We remain committed to providing our customers the best possible value on their grocery bills.

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Supermarket ATS Management Marketing 259

Inside Retail

JANUARY 4, 2024

Today’s consumers are craving a truly unique shopping experience. We are only at the beginning, and as brands begin to scale their AI utilisation, its full spectrum of benefits for consumers and retailers alike will be uncovered. But first, let’s look at the bigger picture. And how will it shape the way we shop?

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Consumer Customer Experience Department Stores Shopping 266

Inside Retail

APRIL 26, 2024

Amidst multiple inquiries into the price-setting practices of Australian supermarkets, Woolworths and Coles are seemingly leading with more specials and promotions than ever. Choice is looking for the real deal Supermarkets are where Australians feel cost-of-living pressures the most, and food inflation is far from a myth.

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Supermarket Promotions Advertising Consumer 147

Retail TouchPoints

NOVEMBER 10, 2022

It now sits at an estimated 22% of all sales, according to a 2022 Morgan Stanley global ecommerce forecast report , which notes that “Over the long term, the ecommerce market has plenty of room to grow and could increase from $3.3 We’re getting close, but at this point it isn’t even an apples-to-oranges comparison. trillion in 2026.”.

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Consumer Advertising Shrinkage Marketing 306

Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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Retail TouchPoints

MAY 18, 2022

The first pilot is launching this week in Brazil and will see Payface technology implemented across five St Marche supermarkets in São Paulo. Once registered they will be able to pay via facial recognition at checkout without the need for a card or mobile device. Additional pilots are being planned in the Middle East and Asia.

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Merchant Services Checkout ATS Supermarket 278

Inside Retail

NOVEMBER 14, 2023

Baracchi said the business is targeting Australian consumers who want to recycle, but view the process as too hard. This issue has been taken on in the short-term by the Soft Plastics Taskforce: a conglomerate of supermarkets, namely Coles, Woolworths and Aldi, authorised by the Australian Competition and Consumer Commission (ACCC).

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Consumer Supermarket ATS 264

Inside Retail

JANUARY 8, 2024

Consumers empowered by social media are now dictating to brands which trends they need to meet. Pinterest recently forecasted the biggest consumer-led trends for 2024 with its Pinterest Predicts report using its search engine database which has over 400 million monthly users.

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Consumer Beauty and Health Accessories Fashion 245

Inside Retail

NOVEMBER 7, 2023

The not-for-profit is also responsible for providing grocery options which are in line with the needs and demands of the consumers it services. For instance, we could have a banana that’s been on the water for three weeks, and you have to get it to the location at a point where it’s ripe and ready-to-eat.

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Kiosk ATS Supermarket Location 277

Inside Retail

APRIL 11, 2024

Aldi bagged the Supermarket of the Year 2023 title from the Roy Morgan’s Customer Satisfaction Awards – for the seventh time and the fourth consecutive year. The supermarket chain boasted an average 95.7 billion in savings to local consumers in 2023. per cent customer satisfaction score. Aldi claims to have delivered $3.4

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Supermarket Consumer ATS Marketing 289

Inside Retail

JUNE 13, 2024

In a supermarket in southern China, live fish swim around in a glass tank bearing a QR code for customers to scan for information about where the fish is from and details of provenance and sustainability in its farming or capture. This is a truly digital environment to drive both footfall and continued engagement with customers.”

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ATS Supermarket Checkout Promotions 260

Inside Retail

JUNE 26, 2023

Group CEO, Doug Jones, said both sales and earnings were at “record levels” as the business continued to face additional challenges associated with rate increases and cost of living. billion on a normalised basis while supermarket sales rose 2.1 For the year to April 30, group revenue rose 6.2 per cent to $15.8 per cent to $307.5

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ATS Supermarket Returns Management 246

Inside Retail

NOVEMBER 18, 2024

The ACCC’s lawsuit against Coles and Woolworths for allegedly misleading consumers about the price of essential products has now been spun into a class action lawsuit by the Gerard Malouf and Partners law firm. The unspoken pact is clear: Give consumers what they want at a fair price, and we’ll tolerate the massive profits you rake in.”

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Supermarket Promotions Consumer Accounting 246

Inside Retail

MAY 12, 2024

More than half of Australian consumers are spending more on food and groceries despite facing higher expenses on housing, according to a report by the Monash Business School’s Australian Consumer and Retail Studies (ACRS). This is the second year that the ACRS has conducted the survey. High-interest savings accounts (28 per cent). “It

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Consumer Accounting ATS Supermarket 246

Retail TouchPoints

OCTOBER 25, 2024

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their e-shopping habits acquired in the pandemic. And in 2024, with shoppers visiting different supermarket stores and chains, and with greater frequency, we’re witnessing a new trend: the polychannel shopper.

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Shopping Supermarket Advertising Consumer 289

Retail TouchPoints

MAY 28, 2021

Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. As in-person gatherings start back up, venues and consumers alike will prioritize personal safety in every way possible,” said Steve Gu, founder and CEO of AiFi in a statement.

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Checkout ATS Supermarket Shopping 300

Inside Retail

JULY 24, 2023

Consumers have changed. Global research, conducted by Kantar for Glory Global Solutions, a market leader in retail cash recycling solutions, reveals that 80 per cent of consumers consider it important for retailers to provide a choice of checkout options. Why limit the self-checkout payment options to electronic payments?

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Checkout Payment Services Kiosk ATS 246

Retail TouchPoints

NOVEMBER 5, 2024

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized that they also need to offer customers simple, yet personalized, digital commerce options. But supermarkets can no longer rely on simply providing a top-notch store experience for success.

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Supermarket Shopping Consumer Merchant Services 275

Inside Retail

MAY 25, 2023

Woolworths’ proposed acquisition of the Supa IGA store in Karabar, NSW has been opposed by the Australian Competition and Consumer Commission (ACCC). Supa IGA Karabar is an independent supermarket that sells a range of groceries and liquor along with an attached liquor store (trading as Liquor Boss) located in Karabar, NSW.

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Supermarket Consumer Promotions Location 246

Inside Retail

SEPTEMBER 23, 2024

The Australian Competition and Consumer Commission’s (ACCC) allegations that Woolworths and Coles breached the Australian Consumer Law by making misleading claims about discounts come as retailers head into their most promotional period of the year and serve as a warning to the wider industry.

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Supermarket Promotions Advertising Consumer 130

Retail TouchPoints

JANUARY 30, 2023

The new supermarket concept Addie’s , a self-described “drive-up grocer,” has opened its first store in Norwood, Mass., Consumers purchase groceries through the Addie’s app or website and then choose a pickup window. fueled by $10.1 million in seed funding it recently received from Rose Park Advisors. of all U.S.

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Inside Retail

OCTOBER 7, 2024

For those in Melbourne, stepping into the LaManna supermarket, in the northern suburb of Essendon Fields, is like taking the world’s shortest flight to Italy. To the LaManna customer, a trip to the supermarket is not an errand but an indulgence. LaManna’s defiance of the industry status quo means it is only just hitting its stride.

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Supermarket Shopping Customer Experience Consumer 130

Inside Retail

JUNE 11, 2024

Takahiro Tambara, Global CIO at Fast Retailing, shared how the company is using AI to help its team understand some 30 million pieces of feedback the company receives each from customers at its 3600 physical stores worldwide and its own-brand websites. NRF Asia 2024 continues at the Marina Bay Sands until Thursday.

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Consumer ATS Supermarket Customer Experience 147

Inside Retail

MAY 20, 2021

“We believe that by creating an inclusive environment where each and every single team member can be at their best is critical to unlocking the true value of diversity.”. The same goes for consumers. “I It is a diverse workforce but it’s also, to say the obvious, a diverse consumer base,” she said. Winning trust.

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Supermarket Management Consumer ATS 338

Inside Retail

OCTOBER 13, 2024

However, at last week’s Delivering the Future event in Nashville, Tennessee, the retail giant announced major plans to combine choice and convenience for its customers. The way we see it: It’s still Day 1,” stated Tony Hoggett, senior vice president of worldwide grocery stores at Amazon. asked Varadarajan.

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Planning Supermarket Fulfillment Shopping 245

Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. Consumers want to be part of an in-store experience that allows them a personalized, agile and enjoyable shopping experience in store.

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