Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. Consumers want to be part of an in-store experience that allows them a personalized, agile and enjoyable shopping experience in store.

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Advertising Drop-Shipping Checkout Supermarket 295

Inside Retail

JANUARY 24, 2024

The allegations of price-gouging during a cost-of-living crisis by Australian supermarkets Coles and Woolworths could finally be the death knell of the duopoly that has long dominated the country’s grocery sector. In December last year, the Senate announced an inquiry into the price-setting practices and market power of major supermarkets.

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Supermarket Consumer Advertising Marketing 289

Retail TouchPoints

NOVEMBER 7, 2024

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list.

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Fulfillment Supermarket Grocer Store Operations 278

Inside Retail

FEBRUARY 2, 2025

Coles reportedly plans to cut its range by at least 10 per cent to boost sales and achieve higher profit. According to the Australian Financial Review , the supermarket chain has been working with consultants at Bain over past months. The company has not specified the type of products that will be affected.

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Supermarket Planning Consumer ATS 240

Inside Retail

APRIL 7, 2024

Treasurer Jim Chalmers expressed support for the independent review of the Food and Grocery Code of Conduct, proposing a mandatory code which – if adopted – will result in multi-million dollar penalties for supermarkets and suppliers who engage in anticompetitive practices.

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Supermarket Consumer Marketing ATS 263

Retail TouchPoints

OCTOBER 16, 2024

Save A Lot has partnered with Leevers Supermarkets to launch Ahorra Mucho , a new discount grocery store and innovation center in Aurora, Colo. that will feature unique Hispanic product assortments — part of the store’s mission of testing how new products and shoppers could strengthen shopper loyalty among this consumer set.

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Supermarket Fulfillment Location Consumer 264

Retail Gazette

NOVEMBER 26, 2024

However, Leighton certainly has his work cut out for him this time around, as the struggling supermarket continues to flounder. He told The Guardian that he had committed to spending three to five years with the supermarket chain, acknowledging that “it is going to take us that long to get it right.” as sales fell 5.5%

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Supermarket Returns Grocer Customer Experience 105

Inside Retail

MARCH 14, 2024

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Bunnings is now back in first place.

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Supermarket Accounting Grocer Checkout 263

Inside Retail

NOVEMBER 19, 2024

year-on-year, inflation continues to be higher at 2.8 At a sub-category level, there are even bigger movers, which present opportunities for some retailers and heightened competition for others. At a sub-category level, there are even bigger movers, which present opportunities for some retailers and heightened competition for others.

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Consumer Apparel Department Stores Boutique 147

Inside Retail

JANUARY 24, 2024

The pricing practices of Australia’s supermarket near-duopoly are about to the the focus of a year-long enquiry by the government’s competition regulator, the Australian Competition and Consumer Commission (ACCC). The regulator’s investigation resulted in identifying more than 700 potentially restrictive leases.

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Supermarket Checkout Wholesale Consumer 243

Retail TouchPoints

NOVEMBER 11, 2024

is at an all-time high, with one in four Americans struggling to afford basic groceries due to rising food costs – a situation only exacerbated by inflation. This approach focuses on reducing prices for perishables nearing their expiration dates, helping retailers minimize food waste while providing consumers with more affordable options.

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Markdowns Supermarket Shrinkage Consumer 162

Retail TouchPoints

MAY 20, 2022

Albertsons Companies will launch cart-based smart checkout technology later this year at select supermarkets throughout the country, in partnership with Veeve Smart Carts. we are building a link between multiple consumer channels and the brands they trust while keeping customer loyalty central to the experience.”.

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Shopping Checkout ATS Supermarket 331

Inside Retail

FEBRUARY 11, 2025

It isnt just the chocolate itself thats at risk: the cost of the packing materials where the sweet stuff reposes is through the roof as well. It all adds up to a nasty bite to the pocketbook of consumers everywhere who are looking to shower one of the worlds favourite romantic gifts on their loved ones. per cent mini-bubble in 2023.

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Consumer Department Stores Specialty Store Apparel 130

Retail TouchPoints

NOVEMBER 19, 2024

As consumers furiously stock up on everything they need for under the tree and around the table, retail workers — who make up more than one quarter of the U.S. Finding Joy Amid the Frenzy Despite the added pressures, many workers enjoy the holiday season at their store. I just ask that the consumers be patient with us.

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Department Stores Wholesale Shopping Consumer 334

Inside Retail

OCTOBER 5, 2024

Just one year ago, supermarket rivals Coles and Woolworths were fighting it out for the top spot as Australia’s most trusted brand. Bunnings is the only ‘survivor’ from the top rankings of a year ago, in third at the time behind then most trusted brands Woolworths and Coles. million views. The response I got was baffling.

Consumer 246

Consumer Supermarket Grocer Shopping 246

Retail Gazette

FEBRUARY 5, 2025

Total till sales at UK supermarkets grew by 5.3% growth recorded in December, although underlying sales growth was more modest at 3%, as unit growth plateaued in recent weeks. last year, there was notable unit growth across all major supermarket chains. This marks an increase from the 3.6%

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Supermarket Consumer Shopping Marketing 85

Inside Retail

FEBRUARY 26, 2025

Retailers have long been obsessed with expanding their product ranges product diversification and line extension have been critical for supermarkets to keep pace with online marketplaces like Amazon. However, Australias leading supermarkets are changing tack. To be clear, there is no set target on this at all. per cent to $1.45

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Supermarket Net Profit Checkout Consumer 147

Inside Retail

FEBRUARY 19, 2023

Australian supermarkets will reap bigger profits in fiscal 2023 half-year due to decades-high inflation and increased savings, but analysts warned of a rough second-half as households reel from mounting expenses due to higher cost of living. Analysts at Citi also expect benefits from selling prices rising faster than cost bases.

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Supermarket Payment Services Returns Management 246

Inside Retail

NOVEMBER 15, 2023

Sydney-based social enterprise Good & Fugly has released its inaugural The Farm To Supermarket Food Waste Report 2023 , which explores farmer and supermarket relationships. Almost a quarter of smaller farmers (23 per cent) report that supermarkets expect them to hand over imperfect produce for free.

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Supermarket Consumer ATS 246

Retail TouchPoints

APRIL 3, 2024

very intentionally draws its design and merchandising inspiration from supermarkets rather than pharmacies. Joyleaf, which opened in late 2023, is organized and merchandised by type of product rather than by brand: all the edibles, for example, are grouped together as a category, as they would be in a supermarket.

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Supermarket Visual Merchandising Planning Store Operations 272

Retail Focus

JANUARY 7, 2025

The investment supports the retailers growth ambitions north of the border and will allow it to keep up with growing consumer demand. This year, Aldi welcomed 58 million customers through its doors in Scotland and now has one Aldi store for every 49,000 people in Scotland, with over 60% of households in Scotland shopping at its stores*.

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Supermarket Planning Returns Management 163

Inside Retail

JULY 1, 2024

The intent is good, but consumers shouldn’t have to bear full responsibility for plastic pollution. We know consumer demand is only one part of the picture. The cabbage dilemma Research shows consumers generally want to do the right thing by the environment but find it challenging. Maybe there’s another way.

Consumer 289

Consumer Supermarket Returns Shopping 289

Inside Retail

JULY 6, 2023

Gander, describing itself as an Australian first, connects shoppers with reduced-price foods nearing their expiration dates, offering discounts and reducing food waste in supermarkets and grocery stores. The post New app helps grocers, consumers reduce food waste appeared first on Inside Retail.

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Grocer Consumer Markdowns Supermarket 264

Retail TouchPoints

DECEMBER 31, 2020

Such a time of upheaval has led to a permanent, irreversible change in consumer behavior as shoppers embrace the convenience and security of ecommerce more readily. Consumer Behavior has Changed for Good. The arrival of COVID-19 and the fact that we’ve spent a lot more time at home has accelerated this trend.

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Consumer Checkout Customer Experience Supermarket 342

Inside Retail

OCTOBER 10, 2023

Supermarkets are some of the biggest retail businesses in the world, so it’s no surprise they are at the forefront of industry trends and innovation. Brad Banducci, CEO of Australian supermarket giant Woolworths for the past seven years, is a big proponent of using technology to improve operations. It’s kind of crazy.

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Consumer Supermarket Beauty and Health Management 289

Retail Focus

AUGUST 6, 2024

Despite aggressive discounting and competitive ‘members only’ offers for loyalty programme customers, traditional supermarkets continue to lose market share to discounter rivals, Aldi and Lidl, according to the latest research by Pricer, the in-store automation and communication solutions provider. However, last month Which?

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Supermarket Consumer Shopping Grocer 148

Inside Retail

APRIL 30, 2024

While the ongoing inquiries into supermarket pricing have been generating plenty of headlines in recent weeks, they barely came up during Coles’ Q3 earnings call on Tuesday. per cent increase in supermarket sales revenue to $9.1 We remain committed to providing our customers the best possible value on their grocery bills.

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Supermarket ATS Management Marketing 259

Retail TouchPoints

NOVEMBER 10, 2022

It now sits at an estimated 22% of all sales, according to a 2022 Morgan Stanley global ecommerce forecast report , which notes that “Over the long term, the ecommerce market has plenty of room to grow and could increase from $3.3 We’re getting close, but at this point it isn’t even an apples-to-oranges comparison. trillion in 2026.”.

Consumer 306

Consumer Advertising Shrinkage Marketing 306

Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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Supermarket Customer Retention Consumer Wholesale 278

Retail TouchPoints

MAY 18, 2022

The first pilot is launching this week in Brazil and will see Payface technology implemented across five St Marche supermarkets in São Paulo. Once registered they will be able to pay via facial recognition at checkout without the need for a card or mobile device. Additional pilots are being planned in the Middle East and Asia.

Merchant Services 278

Merchant Services Checkout ATS Supermarket 278

Inside Retail

NOVEMBER 14, 2023

Baracchi said the business is targeting Australian consumers who want to recycle, but view the process as too hard. This issue has been taken on in the short-term by the Soft Plastics Taskforce: a conglomerate of supermarkets, namely Coles, Woolworths and Aldi, authorised by the Australian Competition and Consumer Commission (ACCC).

Consumer 264

Consumer Supermarket ATS 264

Inside Retail

JANUARY 4, 2024

Today’s consumers are craving a truly unique shopping experience. We are only at the beginning, and as brands begin to scale their AI utilisation, its full spectrum of benefits for consumers and retailers alike will be uncovered. But first, let’s look at the bigger picture. And how will it shape the way we shop?

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Consumer Customer Experience Department Stores Shopping 266

Retail TouchPoints

FEBRUARY 19, 2025

billion (Canadian) this year, the supermarket retailer will open 80 new stores under a variety of banners, with approximately 50 of these stores being hard discount locations. The retailer had opened three no name stores in Ontario in 2024 , promising consumers steep discounts. As part of Loblaws plans to invest $2.2

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Planning Discount Store Supermarket Location 173

Inside Retail

NOVEMBER 7, 2023

The not-for-profit is also responsible for providing grocery options which are in line with the needs and demands of the consumers it services. For instance, we could have a banana that’s been on the water for three weeks, and you have to get it to the location at a point where it’s ripe and ready-to-eat.

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Kiosk ATS Supermarket Location 277

Inside Retail

JUNE 13, 2024

In a supermarket in southern China, live fish swim around in a glass tank bearing a QR code for customers to scan for information about where the fish is from and details of provenance and sustainability in its farming or capture. This is a truly digital environment to drive both footfall and continued engagement with customers.”

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ATS Supermarket Promotions Checkout 260

Inside Retail

APRIL 11, 2024

Aldi bagged the Supermarket of the Year 2023 title from the Roy Morgan’s Customer Satisfaction Awards – for the seventh time and the fourth consecutive year. The supermarket chain boasted an average 95.7 billion in savings to local consumers in 2023. per cent customer satisfaction score. Aldi claims to have delivered $3.4

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Supermarket Consumer ATS Marketing 289

Inside Retail

JUNE 26, 2023

Group CEO, Doug Jones, said both sales and earnings were at “record levels” as the business continued to face additional challenges associated with rate increases and cost of living. billion on a normalised basis while supermarket sales rose 2.1 For the year to April 30, group revenue rose 6.2 per cent to $15.8 per cent to $307.5

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ATS Supermarket Returns Management 246