Inside Retail

OCTOBER 20, 2024

Another way Ulta Beauty uses technology to enhance the customer experience is by investing in educational video content from beauty brands to enhance the store associate’s ability to educate the consumer about a product. Double down on the thing that makes it [the in-store shopping experience] special,” Renslow stated.

Consumer 130

Consumer ATS Accessories Apparel 130

Retail TouchPoints

OCTOBER 24, 2024

TikTok Shop has expanded the refurbished electronics product category to U.S. consumers after a UK launch in September 2023. TikTok users can click the Shop tab to see refurbished products such as tablets, mobile phones and laptops being sold by approved TikTok sellers.

Shopping 258

Shopping Retailing Pricing Consumer Planning 258

Retail TouchPoints

JUNE 18, 2024

It can be a bit jarring to start worrying about the holidays just as summer is powering up, and yet that’s exactly what many retailers are doing, particularly as the socio-economic environment continues to throw curveballs at commerce. billion commerce-focused consumer interactions as well supplemental consumer research.

Consumer 290

Consumer Shopping Shipping Marketing 290

Retail TouchPoints

MARCH 4, 2024

A recent study of more than 4,700 consumers from Bread Financial indicates payment choices — including retail store credit cards, bank branded credit cards and buy now, pay later (BNPL) — at checkout have become a major factor in pleasing shoppers and closing a sale. Long gone are the days where retailers can only say, “Cash or card?”

Finance 289

Finance Payment Services Consumer Shopping 289

Retail TouchPoints

OCTOBER 23, 2024

In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience that’s faster, smarter and more satisfying for customers. As data privacy becomes an increasing priority for both retailers and consumers, RFID stands out as a secure option that safeguards shoppers’ data.

Consumer 275

Consumer Payment Services Inventory Management Checkout 275

Retail TouchPoints

NOVEMBER 15, 2022

Despite an increase in the number of households with smart TVs and the growing number of shoppable ad formats, the shopping cart remains stubbornly elusive for many brands and retailers. With brands looking to bring direct marketing into the 21 st century at last, linking TV ads and ecommerce is critical.

Consumer 278

Consumer Shopping Advertising Marketing 278

Retail TouchPoints

SEPTEMBER 16, 2024

It’s natural to expect forecasts at a conference with a name that’s a homophone of “future,” and WGSN President and CEO Carla Buzasi delivered at the FUTR North America event in New York City on Sept. Yearning, which Buzasi called “the evolvement of nostalgia,” is about “looking back at what seemed simpler times.”

Consumer 278

Consumer Fulfillment Shopping Marketing 278

Inside Retail

NOVEMBER 14, 2023

Australian consumers are becoming more conscious of the social, environmental, and economic implications of their purchasing choices. A recent report by Baptist World Aid, based on responses from over 2000 Australians surveyed by research firm McCrindle in September, revealed an increased awareness of the impact of consumer choices.

Consumer 264

Consumer Shopping Fashion Fast Fashion 264

Retail TouchPoints

JUNE 9, 2022

The majority of consumer goods and retail (CGR) companies have accelerated their digital journeys over the last two years to better serve the growing number of online shoppers. The driver here is that CGR companies cannot afford to deliver a poor online shopping experience that sends customers fleeing to the competition.

Consumer 272

Consumer Shopping Customer Experience Location 272

Retail TouchPoints

MAY 20, 2022

Albertsons Companies will launch cart-based smart checkout technology later this year at select supermarkets throughout the country, in partnership with Veeve Smart Carts. we are building a link between multiple consumer channels and the brands they trust while keeping customer loyalty central to the experience.”. in a statement.

Shopping 331

Shopping Checkout ATS Supermarket 331

Inside Retail

AUGUST 27, 2024

The Shopping Centre Council of Australia (SCCA) has expressed alarm over the government’s proposed merger reforms, saying they are “poorly targeted” and add to the regulatory burden. The SCCA believes such a requirement goes beyond the original intent to target market concentration and will unnecessarily capture other markets.

Shopping 274

Shopping Target Market Marketing Consumer 274

Retail TouchPoints

NOVEMBER 5, 2024

The in-store grocery shopping experience has held on to its appeal, even as supermarket retailers have realized that they also need to offer customers simple, yet personalized, digital commerce options. Albertsons also has recognized the major role that mobile devices play in grocery shopping.

Supermarket 275

Supermarket Shopping Consumer Merchant Services 275

Inside Retail

OCTOBER 18, 2022

Lockdowns, store closures, and increased online shopping were all part of the ‘new normal’ for consumers and retailers during the height of the Covid-19 pandemic. But it seems we may have finally seen the end of movement and retail restrictions – and the return of in-store shopping. And it’s easy to understand why.

Consumer 246

Consumer Shopping Returns Payment Services 246

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

Consumer 264

Consumer ATS Location Apparel 264

Retail TouchPoints

MARCH 30, 2023

trillion for the year, according to data released at the State of Retail & the Consumer virtual event. Retailers are prepared to serve consumers in the current economic environment by offering a range of products at affordable prices with great shopping experiences.” trillion and $5.23 trillion and $1.43

Consumer 297

Consumer Shopping Accounting Returns 297

Retail TouchPoints

JUNE 7, 2023

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

Discount Store 289

Discount Store Shopping ATS Payment Services 289

Retail TouchPoints

NOVEMBER 14, 2022

3D and AR design studio QReal is moving deeper into direct commerce with the launch of the new multi-brand, multi-category shopping app TRYO. At launch the app features products across four categories — footwear, watches, hats and eyewear — all of which are showcased through high-quality 3D models and can be “tried on” virtually.

Consumer 340

Consumer Shopping Payment Services Returns 340

Inside Retail

MAY 10, 2023

A recent report by WGSN on the future consumer sheds some light on the emerging trends that businesses need to take into account. The report states that four consumer profiles will drive businesses in 2025: the new nihilists, the reductionists, the timekeepers and the pioneers. The pioneers The last consumer profile is the pioneers.

Consumer 130

Consumer Shopping ATS Fashion 130

Retail TouchPoints

SEPTEMBER 30, 2024

Using Google Cloud generative AI technology, the sportswear brand can now personalize its online product images, and the company offered a sneak peek of a new virtual reality shopping experience it’s developing in partnership with Meta. Puma migrated its ecommerce ecosystem to Google Cloud earlier this year.

Shopping 278

Shopping Consumer Marketing Planning 278

Retail Focus

AUGUST 6, 2024

Original research of over 1,000 UK shoppers by Pricer showed that discounter switching remains rife, with 65% now having switched some or all of their food shop to Aldi or Lidl, a rise of +4 percentage points year-on-year.

Supermarket 147

Supermarket Consumer Shopping Grocer 147

Inside Retail

OCTOBER 5, 2024

Bunnings is the only ‘survivor’ from the top rankings of a year ago, in third at the time behind then most trusted brands Woolworths and Coles. Speaking out Consumers, government agencies and non-government organisations have been criticising Coles and Woolworths’ profits – but most recently the backlash was taken offline and in-store.

Consumer 246

Consumer Supermarket Grocer Shopping 246

Retail TouchPoints

AUGUST 21, 2024

Consumers are changing how they shop and who they shop with, and now brands are taking notice. Embracing Alonement in Retail Design What makes people shop in stores today? Shopping alone may be the answer. As shopping becomes more of an individualized happening, rethinking traditional retail spaces is vital.

Shopping 278

Shopping Kiosk Fulfillment Consumer 278

Inside Retail

OCTOBER 23, 2024

Generative AI and machine learning is nothing new to Amazon.The e-commerce giant has been leveraging technology to personalise its customers’ shopping experience for decades now. Here is a look at three areas where Amazon is enhancing its use of machine learning and Generative AI.

Shopping 231

Shopping Consumer ATS 231

Inside Retail

JUNE 11, 2024

Takahiro Tambara, Global CIO at Fast Retailing, shared how the company is using AI to help its team understand some 30 million pieces of feedback the company receives each from customers at its 3600 physical stores worldwide and its own-brand websites. NRF Asia 2024 continues at the Marina Bay Sands until Thursday.

Consumer 147

Consumer ATS Supermarket Customer Experience 147

Retail TouchPoints

JUNE 4, 2024

Century 21 has expanded its partnership with livestream shopping app ShopShops to bring the iconic New York City retailer to TikTok Shop. As the exclusive livestream partner of Century 21, ShopShops provides full operational services and also is an official TikTok Shop partner. “We

Shopping 278

Shopping Returns Fashion Accounting 278

Inside Retail

NOVEMBER 23, 2023

As part of the Asset Enhancement Initiative (AEI), this venture aims to breathe new life into the shopping experience, aligning seamlessly with the Urban Redevelopment Authority’s vision of creating inclusive and cherished public spaces. The ambitious project, set to conclude in 2025, encompasses a series of key enhancements.

Shopping 130

Shopping Consumer Kiosk Management 130

Inside Retail

JULY 26, 2024

Supermarket chain Aldi has dropped its plan to expand into online shopping believing it might affect its ability to continue providing low-cost products for customers. Lack stressed that the company prioritises value over convenience as price plays a great importance to consumers. There was 5.1

Planning 278

Planning Shopping Supermarket Consumer 278

A1 Retail

NOVEMBER 11, 2024

Almost three-quarters (72 percent) of Birmingham residents say they want to shop more from local small businesses in the run up to the holidays, with half (50 percent) citing support for their local community as the motivating factor for doing so, according to new research from Mastercard UK.

Shopping 83

Shopping Consumer ATS Outdoor 83

Inside Retail

NOVEMBER 19, 2024

year-on-year, inflation continues to be higher at 2.8 At a sub-category level, there are even bigger movers, which present opportunities for some retailers and heightened competition for others. At a sub-category level, there are even bigger movers, which present opportunities for some retailers and heightened competition for others.

Consumer 130

Consumer Apparel Department Stores Boutique 130

Retail Dive

OCTOBER 17, 2024

In response to higher costs, shoppers will spend more time looking for deals this season, according to an ICSC survey.

Department Stores 114

Department Stores Consumer Shopping ATS 114

Retail TouchPoints

NOVEMBER 21, 2023

When customers aren’t actively searching and shopping for gifts, they are spending an elevated amount of time watching their favorite TV shows and movies — especially holiday classics like How the Grinch Stole Christmas and Elf. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership.

Shopping 278

Shopping Consumer Specialty Retailers Department Stores 278

365 Retail

NOVEMBER 20, 2024

JD , renowned for its sports fashion and footwear, has unveiled a brand-new, expanded store at White Rose Shopping Centre in Leeds. Opening on Thursday, 21st November , the new showroom offers a vastly improved shopping experience with 15,537 sq. of retail space , more than doubling the size of JD’s previous unit.

Shopping 62

Shopping ATS Fashion Planning 62

Retail TouchPoints

NOVEMBER 13, 2023

However, consumers are still spending, the labor market remains tight, and the Adobe Digital Price Index recently posted an overall 40-month low, an encouraging sign for online shoppers: Adobe reported that online prices fell for 11 out of 18 tracked product categories on an annual basis. But there are possible headwinds on the horizon.

Consumer 324

Consumer Merchant Services Sporting Goods Promotions 324

Retail TouchPoints

MARCH 6, 2024

Shopping malls are on the rebound thanks to Gen Z’s hunger for nostalgia and community. The experience has been thoughtfully crafted and refined to provide consumers a rich cornucopia for commerce, community and cultural experiences. Reframing the Shopping Mall Brand Images from the main shopping mall area.

Shopping 264

Shopping Merchant Services Consumer Kiosk 264

Retail TouchPoints

FEBRUARY 13, 2024

It’s hard to remember, but before the roads were filled with Amazon trucks delivering our packages in two days or less, we used to drive to the store to shop for what we needed. Brick-and-mortar stores teamed up with brands to determine the optimal placement and positioning of products to entice consumers and their wallets.

Consumer 290

Consumer Advertising Management Marketing 290

Retail Focus

FEBRUARY 13, 2023

Touchwood Shopping Centre in Solihull has continued to expand its leading offer with the arrival of Spanish fashion retailer Mango. New retailers at the scheme over the past year include Polestar electric cars, luxury watchmaker Tag Heuer premium appliance manufacturer Miele and cosmetics brand Rituals.

Fashion 264

Fashion Shopping ATS Management 264