Retail TouchPoints

JANUARY 2, 2025

At the same time , in-person shopping and spending also saw gains , with Mastercard remarking on what it called consumers balanced basket: restaurant spending grew 6.3% This spending growth demonstrates the adaptability of both consumers and retailers and the overall strength of the economy. increase in online shopping.

Consumer 283

Consumer Returns Jewelry Promotions 283

Inside Retail

JANUARY 13, 2025

If you don’t have your narrative set, someone else will tell your story, said Katie Welch, the chief marketing officer of Rare Beauty. Ross wanted to find a haircare brand that carried products suited to a wide variety of hair textures that were also marketed and presented in a quality manner.

ATS 289

ATS Fashion Apparel Consumer 289

Inside Retail

DECEMBER 5, 2024

When you think about the types of businesses millennials and Gen Z consumers frequent, apparel or beauty brands may come to mind first, but what about home goods? Research shows that millennials make up an increasingly large part of the consumer base for home goods and furnishings, which includes products ranging from bedspreads to furniture.

Marketing 244

Marketing Apparel Consumer Accounting 244

Retail TouchPoints

DECEMBER 3, 2024

We look at ourselves as the antithesis of online shopping. We seek to create a customer experience inside our locations where you can touch, feel and smell the products, where there are experiences from a sensory perspective that excite consumers. If you know exactly what you want, why would you go beyond Amazon ?

Shopping 286

Shopping ATS Visual Merchandising Location 286

Retail TouchPoints

OCTOBER 23, 2024

As data privacy becomes an increasing priority for both retailers and consumers, RFID stands out as a secure option that safeguards shoppers’ data. Unlike other technologies that may capture detailed consumer behavior and personal data, RFID technology is straightforward and privacy-conscious.

Consumer 275

Consumer Payment Services Inventory Management Checkout 275

Inside Retail

JANUARY 5, 2025

Two of the nations major employers, with a combined workforce of 320,000 staff and about a 66 per cent share of the grocery market, Woolworths and Coles endured a 2024 they would no doubt rather forget. and a low point of $15.24, albeit edging close to the higher mark at years end. In comparison, Coles posted a $1.11

Consumer 246

Consumer Supermarket Promotions Net Profit 246

Retail TouchPoints

JANUARY 8, 2025

A customer-centric approach to supply chain management is challenging; it requires a deep understanding of consumer expectations and behaviors, not just today but also for the foreseeable future. For starters, consumers appetite for digital commerce is skyrocketing. In 2020, global ecommerce sales reached $4.2

Consumer 279

Consumer Shipping Supply Chain Management Returns 279

Retail Focus

DECEMBER 3, 2024

Now, securing sought after products at the best price is becoming increasingly chaotic for consumers, with prices fluctuating during a number of weeks across the Golden Quarter. Forget deal or no deal, it’s more like deal or disappointment for consumers, leaving much to be desired in terms of results for retailers.

Consumer 262

Consumer Retailing Pricing Returns Promotions 262

Retail TouchPoints

MARCH 12, 2025

To meet this challenge head on, DSW set out to deepen its consumer connections and create experiences that drove meaningful engagement with the help of personalization platform Moveable Ink. explained Maria Lee, Senior Digital Customer Relationship Management (CRM) Specialist at DSW in an interview with Retail TouchPoints.

Marketing 260

Marketing Consumer Management ATS 260

Inside Retail

OCTOBER 18, 2024

“Our company started with a dream and I think we would say that we’re still a dreaming and innovation company at heart,” Rebecca Cai, general manager for APAC at On, told Inside Retail. “I I think it goes back to the vision that we have at On: We want to build the most premium global sportswear brand,” she added.

ATS 246

ATS Consumer Marketing Promotions 246

Retail TouchPoints

MARCH 18, 2025

According to industry analysis, the smart home device market is already significant, and it is poised to grow even larger in the years ahead. Fortune Business Insights estimated the global market value at $121.59 Craig Thole is SVP of Emerging Solutions, Global Connected Living, at Assurant, Inc. billion by 2032.

Consumer 147

Consumer Marketing Telecommunications Technical Support 147

Retail TouchPoints

OCTOBER 27, 2024

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services. What are you listening to?

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Retail TouchPoints

FEBRUARY 12, 2025

Dicks Sporting Goods is expanding its Dicks Varsity Team content creator and influencer program by inviting consumers who have a passion for both sports and social media to join.

Sporting Goods 257

Sporting Goods Consumer Customer Experience ATS 257

Inside Retail

MARCH 10, 2025

A trifecta of immigration, housing unaffordability and limited supply of new retail property is creating exciting opportunities for retailers and their landlords around Australia, according to research heads at brokerage firms who spoke with Inside Retail in January.

Marketing 200

Marketing Shopping Supermarket Consumer 200

Retail TouchPoints

NOVEMBER 27, 2024

With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy and prevent them from spending their money in another store. But consumers are demanding in other ways, too. But consumers are demanding in other ways, too.

Consumer 277

Consumer Marketing Promotions Customer Experience 277

Retail TouchPoints

APRIL 2, 2025

trillion , according to the NRF State of Retail & the Consumer. If consumers spend at the high end of the scale, 2025 would exceed the 2024 growth rate of 3.6% , and even at the low end will outstrip last years $5.29 Consumer spending is not unraveling. The National Retail Federation (NRF) is forecasting U.S.

ATS 147

ATS Finance Consumer Marketing 147

Retail TouchPoints

NOVEMBER 29, 2024

and European retailers have observed – and, often, participated in – the social-commerce explosion happening in China and elsewhere in the Asia-Pacific region (APAC) while wondering if, when, and to what extent the same thing would happen at home. Cultivating KOCs (key opinion consumers, a.k.a. For the last half decade, U.S.

Social Commerce 278

Social Commerce Beauty and Health Payment Services Consumer 278

Inside Retail

MARCH 11, 2025

The digitalisation of media has seen advertising budgets diverted towards social media campaigns and search engine marketing in Australia, 70 per cent of digital advertising spend goes to Meta and Google. For many retailers, these platforms have grown to consume the whole marketing funnel and their templated options have become the default.

Advertising 237

Advertising Marketing Consumer Returns 237

Retail TouchPoints

JANUARY 16, 2025

Everyday consumers are brands most powerful influencers today. Even long-established companies can quickly lose market share to new competitors that excel at building these connections and fostering loyalty. One key way digital experiences influence consumer behavior is by providing convenience and accessibility.

Customer Experience 304

Customer Experience Consumer Shopping Marketing 304

Retail TouchPoints

JANUARY 24, 2025

The Modernization of Cosmetics Regulation Act (MoCRA) introduces significant regulatory changes for the cosmetics industry, aimed at enhancing consumer safety and product transparency. As of December 29, 2023, all cosmetics marketed in the U.S. Some exemptions do apply.

Consumer 297

Consumer Accounting Management Returns 297

Inside Retail

APRIL 3, 2025

Retail is at a tipping point in Australia. Global geopolitics are making Australia look like an attractive market, but retailers are continuing to grapple with huge shifts in consumer behaviour as well as technological change. These evolving consumer expectations are a key driver behind the changes happening in retail.

Payment Services 130

Payment Services Consumer Customer Experience Fulfillment 130

Retail TouchPoints

DECEMBER 24, 2024

For decades, household name brands have topped the consumer market. Theyve dominated shelf space at retailers around the world while owning consumer mindshare thanks to massive marketing budgets, established reputations and widespread recognition. All of that is changing.

Consumer 278

Consumer Marketing Management Shopping 278

Retail TouchPoints

MARCH 27, 2025

Between the tariff tug-of-war, flailing markets, insanely high egg prices and general twitchiness (as one strategist put it), consumers have gotten a bit hard to nail down lately. In fact, AI was held at a pleasant distance at the annual retail conference, which kicked off Tuesday in Las Vegas.

Consumer 147

Consumer Sporting Goods Advertising Fast Fashion 147

Retail TouchPoints

JANUARY 29, 2025

John Ferdinand, who heads the anti-counterfeiting team at intellectual property (IP) management firm Marks & Clerk , said that in the European Union (EU) alone, the apparel industry loses approximately 12 billion ( $12.48 billion ) annually to counterfeiting, equating to approximately 5% of all clothing sales in that market.

Marketing 264

Marketing Promotions Consumer Apparel 264

Retail TouchPoints

FEBRUARY 7, 2025

Closing sales at all 122 store locations have begun, managed by Gordon Brothers. Liberated Brands has a strong history of connecting with consumers through its brand cultivation, sports marketing and immersive storytelling, said Durien Sanchez, Managing Director, Retail at Gordon Brothers in a statement.

Wholesale 194

Wholesale ATS Outdoor Management 194

Inside Retail

FEBRUARY 17, 2025

Simon Baptist, principal economist for Visa Asia Pacific, said that “consumer sentiment remains fragile with a lot of people saying their financial situation is worse compared to last year” Baptist added: “Aussie households will welcome this rate cut as it will help return their finances to a sustainable trajectory.”

ATS 253

ATS Finance Returns Consumer 253

Inside Retail

MARCH 24, 2025

Retailers who understand the specific needs of each generation can tailor their marketing, product offerings and pricing strategies to match those preferences. From Gen Z to Alpha While Generation Z and millennials have been lucrative target markets for many retailers, the next big opportunity lies in the younger generation, Generation Alpha.

Consumer 130

Consumer Shipping Returns Target Market 130

Inside Retail

FEBRUARY 6, 2025

Bonds and Lvly have partnered to celebrate love in all forms this Valentines Day and are encouraging consumers to think small; with everyday gestures not extravagant proclamations of love. Inside Retail : What is Lvly’s marketing strategy around Valentine’s Day 2025? SC: Collaborations are at the heart of what we do.

Marketing 147

Marketing Consumer Location ATS 147

Retail Focus

NOVEMBER 26, 2024

The influencer marketing industry was priced at £21 billion in 2024 and is projected to rise to £25 billion pounds by the close of 2024. Consumers commonly invest in the product recommendations of their chosen influencer; others are turned away by what they deem inauthentic content. The consequence for brands?

Promotions 246

Promotions Consumer Advertising Marketing 246

Inside Retail

FEBRUARY 27, 2025

Australian retail is evolving at pace, and consumer expectations are higher than ever. Wunderkind s 2025 Australia Consumer Insights Report provides a deep dive into whats shaping online retail this year, based on responses from 500 Australian consumers.

Consumer 130

Consumer Checkout Shipping Promotions 130

Retail TouchPoints

DECEMBER 6, 2024

That is why Carters, the baby and childrens retailer behind Carters, OshKosh BGosh, Little Planet and Skip Hop , recently implemented a fresh direction and approach that spans marketing, product development and even store design. Reimagined marketing creative and campaigns that authentically demonstrate the new realities of modern parenthood.

Visual Merchandising 289

Visual Merchandising Apparel Marketing Fashion 289

Inside Retail

APRIL 1, 2025

According to analytics firm Statista , in the United States, the revenue generated in the baby and child care market is estimated to reach US$508 million by the end of 2025. The market is projected to expand at a compound annual growth rate of 5.77 per cent from 2025 to 2030.

Marketing 130

Marketing Consumer Management Shopping 130

Retail TouchPoints

JANUARY 9, 2025

The stores centerpiece is its Dome Tent, where shoppers can lay down and look up at AI-generated content that will take them through a 30 -minute visual journey, featuring natural soundscapes and visuals to take the viewer from day to night.

Outdoor 278

Outdoor Fulfillment Consumer Location 278

Retail TouchPoints

OCTOBER 11, 2024

Despite these evolutionary changes, humans still process images 60,000 times faster than text, and nearly 90% of information transmitted to the brain is visual , according to Lilly Hsueh, VP of Customer Success Management at digital asset management solution Cloudinary. It’s usable by everyday consumers, and that’s what makes it powerful.”

Management 278

Management Marketing Consumer Promotions 278

Inside Retail

FEBRUARY 2, 2025

We Wear Australian, an initiative created by Showroom X, is activating at New York Fashion Week with an immersive retail activation on 7 February. I think our aesthetic, our way of living, our innate ability to be sort of relaxed but beautiful at the same time has [helped us] find our feet in this international market, she added.

Fashion 147

Fashion ATS Wholesale Consumer 147

Retail TouchPoints

DECEMBER 17, 2024

Amid all the ongoing furor around new artificial intelligence applications, when it comes to actual utility for both brands and consumers, the cream that has risen to the top appears to be AI-powered agents. This shift could eliminate the gap between research and purchase entirely, creating a more intuitive consumer journey.

Shopping 289

Shopping Merchant Services Consumer Advertising 289