Retail TouchPoints

JANUARY 14, 2025

One of the core values of Dick Schulze, Founder of Best Buy , was learning from challenge and change a prescient insight from a retail leader in the 80s who realized even then that in retail, especially in consumer electronics retail, there would be constant change. Our purpose is to bridge life through technology.

Consumer 216

Consumer Marketing Management Fulfillment 216

Retail Focus

DECEMBER 3, 2024

Now, securing sought after products at the best price is becoming increasingly chaotic for consumers, with prices fluctuating during a number of weeks across the Golden Quarter. Forget deal or no deal, it’s more like deal or disappointment for consumers, leaving much to be desired in terms of results for retailers.

Consumer 261

Consumer Retailing Pricing Returns Promotions 261

Retail TouchPoints

JANUARY 2, 2025

At the same time , in-person shopping and spending also saw gains , with Mastercard remarking on what it called consumers balanced basket: restaurant spending grew 6.3% This spending growth demonstrates the adaptability of both consumers and retailers and the overall strength of the economy. increase in online shopping.

Consumer 218

Consumer Returns Jewelry Promotions 218

Inside Retail

JANUARY 9, 2025

BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. Our recent research uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who dont. We found that consumers who used BNPL spent an average of 6.42 Why might they be spending more?

Merchant Services 264

Merchant Services Payment Services Consumer Checkout 264

Inside Retail

SEPTEMBER 24, 2024

Paul Faulkner, senior VP and MD at Mattel Asia Pacific, spoke with Inside Retail about the company’s vision to conquer the burgeoning market. Paul Faulkner: At Mattel, we want to be a growth partner in the region. PF: At Mattel, we have a deep-rooted legacy in Asia Pacific, and we view our consumers as dedicated fans.

Consumer 277

Consumer Planning Promotions Marketing 277

Retail TouchPoints

OCTOBER 23, 2024

As data privacy becomes an increasing priority for both retailers and consumers, RFID stands out as a secure option that safeguards shoppers’ data. Unlike other technologies that may capture detailed consumer behavior and personal data, RFID technology is straightforward and privacy-conscious.

Consumer 216

Consumer Payment Services Inventory Management Checkout 216

Inside Retail

JULY 1, 2024

The intent is good, but consumers shouldn’t have to bear full responsibility for plastic pollution. We know consumer demand is only one part of the picture. The cabbage dilemma Research shows consumers generally want to do the right thing by the environment but find it challenging. Maybe there’s another way.

Consumer 289

Consumer Supermarket Returns Shopping 289

Inside Retail

OCTOBER 18, 2024

“Our company started with a dream and I think we would say that we’re still a dreaming and innovation company at heart,” Rebecca Cai, general manager for APAC at On, told Inside Retail. “I I think it goes back to the vision that we have at On: We want to build the most premium global sportswear brand,” she added.

ATS 246

ATS Consumer Marketing Promotions 246

Inside Retail

OCTOBER 5, 2024

Bunnings is the only ‘survivor’ from the top rankings of a year ago, in third at the time behind then most trusted brands Woolworths and Coles. Speaking out Consumers, government agencies and non-government organisations have been criticising Coles and Woolworths’ profits – but most recently the backlash was taken offline and in-store.

Consumer 246

Consumer Supermarket Grocer Shopping 246

Retail TouchPoints

DECEMBER 3, 2024

We look at ourselves as the antithesis of online shopping. We seek to create a customer experience inside our locations where you can touch, feel and smell the products, where there are experiences from a sensory perspective that excite consumers. If you know exactly what you want, why would you go beyond Amazon ?

Shopping 227

Shopping ATS Visual Merchandising Location 227

Retail Focus

JANUARY 8, 2025

Fewer orders, bigger baskets Although total orders were down by 15% compared to 2023, the higher AOV demonstrated consumers willingness to spend more strategically and free shipping thresholds, loyalty programmes, and bundle offers encouraged shoppers to increase basket sizes.

Consumer 147

Consumer Home Furnishings Drop-Shipping Beauty and Health 147

Retail TouchPoints

DECEMBER 23, 2024

The decision to cease operations was made following exhaustive efforts by the Company to find a path forward that would allow continued operations in an immensely challenging environment driven by inflationary pressures on costs and consumer spending, among other factors, according to a company statement.

Wholesale 234

Wholesale ATS Consumer Store Operations 234

Retail TouchPoints

OCTOBER 27, 2024

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services. What are you listening to?

Payment Services 287

Payment Services Consumer Jewelry Marketing 287

Retail TouchPoints

JANUARY 6, 2025

While policymakers often champion tariffs as a mechanism to protect domestic industries, their ripple effects are far-reaching, inflating costs, disrupting supply chains and, ultimately, burdening consumers. Price-sensitive products suffered a drop in demand as consumers struggled to shoulder the rising cost of tariff-stricken goods.

Apparel 240

Apparel Consumer Payment Services Promotions 240

Inside Retail

JANUARY 15, 2025

It has partnered with software company Adobe to build up its ability to provide personalisation at scale to spread joy to its guests at every touchpoint, foster connections between customers and associates, and drive inspired content and product discovery at every stage of the purchase journey.

ATS 130

ATS Accounting Consumer Marketing 130

Retail TouchPoints

JANUARY 16, 2025

Everyday consumers are brands most powerful influencers today. Even long-established companies can quickly lose market share to new competitors that excel at building these connections and fostering loyalty. Digital experiences have a profound influence on consumer behavior, shaping their preferences, habits and purchasing decisions.

Customer Experience 225

Customer Experience Consumer Shopping Marketing 225

Retail TouchPoints

JANUARY 3, 2025

Given that different cannabis products can produce a wide range of effects among consumers, one of the biggest challenges facing cannabis retailers is matching the right product with the right customer. AI will make everyone better at their job, said Kooi. Understandably, both co-founders are bullish on AIs use in retail.

Consumer 258

Consumer Management Store Operations Customer Experience 258

Retail Focus

NOVEMBER 26, 2024

The influencer marketing industry was priced at £21 billion in 2024 and is projected to rise to £25 billion pounds by the close of 2024. Consumers commonly invest in the product recommendations of their chosen influencer; others are turned away by what they deem inauthentic content. When every post is an ad, consumer trust takes a hit.

Promotions 246

Promotions Consumer Advertising Marketing 246

Retail TouchPoints

OCTOBER 31, 2024

Earlier this year, Google added compelling new features to Google Wallet to help consumers get more out of their mobile wallet passes. With this update , developers can send wallet notifications, letting consumers receive notifications about any updates to cards or passes stored in their mobile wallet.

Marketing 242

Marketing Customer Experience Consumer Point of Sale 242

Retail TouchPoints

JANUARY 3, 2025

The Consumer Financial Protection Bureau (CFPB) has sued Walmart and Branch Messenger , alleging that the partners forced the third-party delivery drivers in Walmarts Spark Driver program to use costly deposit accounts to access their earnings and in the process harvested more than $10 million in fees from the workers.

Payment Services 262

Payment Services Accounting Consumer ATS 262

Retail TouchPoints

JANUARY 9, 2025

The stores centerpiece is its Dome Tent, where shoppers can lay down and look up at AI-generated content that will take them through a 30 -minute visual journey, featuring natural soundscapes and visuals to take the viewer from day to night.

Outdoor 237

Outdoor Fulfillment Consumer Location 237

Inside Retail

JANUARY 12, 2025

Running from January 12-14, the conference drew 40,000 global retail executives and other industry professionals, including suppliers and media, all clamoring to discover the hot topics in the world of shopping and consumers. Inside Retail’s coverage of the 2025 Big Show is brought to you by Adobe.

ATS 130

ATS Finance Marketing Consumer 130

Retail TouchPoints

AUGUST 27, 2024

BTS purchases certainly are starting earlier: according to the National Retail Federation (NRF) survey conducted by Prosper Insights & Analytics, more than half ( 55% ) of consumers already had started buying school items in July. If [consumers] see [a BTS item] as more of a ‘want’ than a ‘need,’ that would put more pressure on retailers.”

Markdowns 291

Markdowns Drop-Shipping Consumer Discount Store 291

Retail TouchPoints

DECEMBER 30, 2024

Today, brands are continuously seeking innovative strategies to effectively reach and engage their target audiences, and commerce media has emerged as a pivotal approach for driving sales and enhancing consumer interactions. Understanding where your customers are and capturing their attention at the right moments is crucial.

Advertising 260

Advertising Marketing Consumer Target Market 260

Retail TouchPoints

NOVEMBER 14, 2024

In 2024 alone, several high-profile companies, including Dell, AT&T, Ticketmaster and Disney have suffered the consequences of a major breach. For retailers and consumer businesses, a surge in data breaches presents difficult challenges. In light of this, it’s critical that businesses strengthen their defenses. million last year.

Payment Services 224

Payment Services Consumer Management Point of Sale 224

Retail TouchPoints

SEPTEMBER 12, 2024

Still-potent economic uncertainty is encouraging consumers to be savvier as they browse and buy. But while there may be more price comparing and deal hunting this holiday season, consumers will still expect stellar experiences as they browse and buy across channels. trillion — a soft 3% growth rate over the same period in 2023.

Merchant Services 287

Merchant Services Returns Consumer Planning 287

Retail TouchPoints

NOVEMBER 27, 2024

But consumers are demanding in other ways, too. According to a study by UC Today , 90% of consumers expect to have an omnichannel retail experience when we shop. Digital channels are alive with opportunities to dazzle consumers. But where does that leave your marketing strategies for the humble shop floor?

Consumer 229

Consumer Marketing Promotions Customer Experience 229

Retail TouchPoints

NOVEMBER 19, 2024

As consumers furiously stock up on everything they need for under the tree and around the table, retail workers — who make up more than one quarter of the U.S. Finding Joy Amid the Frenzy Despite the added pressures, many workers enjoy the holiday season at their store. I just ask that the consumers be patient with us.

Department Stores 330

Department Stores Wholesale Shopping Consumer 330

Retail TouchPoints

DECEMBER 24, 2024

For decades, household name brands have topped the consumer market. Theyve dominated shelf space at retailers around the world while owning consumer mindshare thanks to massive marketing budgets, established reputations and widespread recognition. All of that is changing. Have you tried their Chili Lime Tortilla Chips?)

Consumer 236

Consumer Marketing Management Shopping 236

Inside Retail

DECEMBER 1, 2024

“The strike is yet another symptom of big supermarkets myopically pursuing profit,” Jim Ritchie, strategy director and partner at brand agency US+US, told Inside Retail. While the UWU’s strike is advocating for workers’ rights, it could give consumers another reason to question if a supermarket duopoly is benefitting them.

Supermarket 246

Supermarket Checkout Consumer Management 246