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‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

Retail TouchPoints

NewStore’s combined cloud-based POS and order management solution will allow Faherty to bring together customer, order and inventory data into an omnichannel order management system. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “Our

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Does Procurement Play a Role in Retail Recovery?

Retail TouchPoints

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Vishal Patel is VP of Product Marketing and Technology at Ivalua.

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A Retailer’s Guide to Preparing Your Warehouse for Ecommerce Success

Retail TouchPoints

Good warehousekeeping leads to better customer service through improved inventory management, faster receiving, put-away, picking and shipping times, savings in labor costs and reducing expensive errors. Next, take a hard look at your processes: What are you currently doing today? What would you like to do?

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Managing retail touchpoints for a positive customer experience

Retail Focus

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. As consumption is becoming less focused on the product and more focused on the experience of accessing the product, new brand management practices are being shaped, whether at luxury or mass industry levels. Ghalia BOUSTANI, PhD.

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How RM Williams boosts efficiency with its unified commerce platform

Inside Retail

“When we set about this project, it was to look at the way we connect with our customers. We needed to provide them an omnichannel experience,” said Peter Ratcliffe, head of technology at RM Williams. So, basically, we can check out all people at once, whereas previously we couldn’t do that.

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Future Retail Innovations Shaping the Industry in 2025

365 Retail

With innovations like smart shelves and data analytics, companies are refining inventory management and improving customer satisfaction. Innovations in Retail Technology Retail technology is at the forefront of innovation with artificial intelligence leading the charge.

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Suria KLCC’s CEO Andrew Brien on the importance of innovation in retail

Inside Retail

Pre-tax profit stood at $ 31 million (RM97.2 The management team ensures tenant compatibility with each mall’s identity through rigorous curation, blending both global and local brands to cater to their clientele’s varied needs. million), marking a 2.6 per cent growth from Q2 2022.