Retail Focus

SEPTEMBER 1, 2024

By building an intelligently optimised online customer journey you can achieve higher sales conversion rates, improved customer retention, and a stronger, more recognisable brand. This can ideally lead to long-term customer retention and improve the profitability and efficiency of your business processes.

Customer Retention 130

Customer Retention Payment Services Clienteling Shopping 130

Retail TouchPoints

APRIL 1, 2024

Research shows that nearly 30% of businesses lacking appropriate multilingual support have lost customers. On the other hand, businesses providing multilingual support see tangible benefits, like bolstered loyalty that improves overall customer retention. In today’s hyper-connected world, customers have unlimited options.

Customer Experience 320

Customer Experience Clienteling Customer Retention Accounting 320

365 Retail

DECEMBER 20, 2023

What is customer retention? Customer retention refers to a company’s capacity to convert purchasers into repeat customers, preventing them from purchasing from a rival. Why is customer retention crucial for businesses? Enhanced client retention often leads to improved financial performance.

Customer Retention 52

Customer Retention Merchant Services Clienteling Telecommunications 52

Inside Retail

OCTOBER 30, 2023

With a newly-opened salon in Paris – strategically nestled among fashion titans like Dior and YSL – and a diverse clientele that includes A-list celebrities, the luxury label, which is best known for its silk caftans and timeless resortwear, is making its presence felt far beyond the Asian market.

Fashion 130

Fashion Clienteling Customer Retention Fast Fashion 130

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Subscription-based loyalty programs can create a sense of exclusivity and commitment among customers, leading to greater loyalty. Retailers can leverage subscription loyalty programs to create a recurring revenue stream, boost customer retention and build long-term loyalty.

Customer Retention 110

Customer Retention Management Promotions Clienteling 110

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

With consumers becoming more at ease with virtual space interactions, retail businesses have no choice but to ramp up their digital strategies and touchless technologies to meet the pent-up demand for seamless omnichannel operations. In 2022 consumers expect to see the option at checkout rather than find delight in it.

Retail Trends 111

Retail Trends Consumer Payment Services Fulfillment 111

The Retail Creative and Consulting Agency

JUNE 27, 2021

Text Marketing vs. Text Selling Clienteling. think clienteling whereby you are cultivating and building a Circle of Service ( COS ). When the objective is loyalty, customer retention, lifetime value and cultivation of a relationship, be careful to select what amounts to a white-glove text service. Is the objective sales?…think

Clienteling 40

Clienteling Customer Retention Marketing Consumer 40