Retail TouchPoints

JANUARY 27, 2022

Hear from more of the top leaders in retail at the Retail Innovation Conference & Expo May 10-12 in Chicago. Our view is that style is ubiquitous; style should be a part of every experience ,” Bob Kupbens, EVP and Chief Product and Technology Officer of the Neiman Marcus Group in a session at the 2021 Retail Innovation Conference.

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Retail Focus

DECEMBER 6, 2022

Global high-performance wellness brand, Hyperice , opens its first pop-up shop at luxury department store, Harrods. As such, today, we are delighted to become a small part of the incredible history of Harrods, and to bring our innovative products to some of the most sophisticated clientele in the world.”.

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Retail TouchPoints

DECEMBER 7, 2020

Walgreens Boots Alliance and VillageMD will open the next 40 Village Medical at Walgreens full-service primary care clinics by the end of summer 2021. The expansion is part of the large-scale rollout that will open 500 to 700 Village Medical at Walgreens clinics in more than 30 U.S. markets in the next five years. “In

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Retail TouchPoints

DECEMBER 17, 2020

Rebag has opened its first-ever standalone Rebag Bar — a micro version of its traditional store — located in New York’s Shops at Columbus Circle. Customers can expect a tailored clienteling approach to assist them with the personalized digital shopping experience. Our new Rebag Bar micro concept is highly flexible,” Gorra added. “It

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Retail TouchPoints

FEBRUARY 25, 2025

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. Connect with Greg at greg.brown@melissa.com or LinkedIn. This sponsored content is brought to you by Melissa.

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Retail TouchPoints

APRIL 26, 2023

Our success at Hästens has always been rooted in our strong relationships and we’re extremely grateful to collaborate with the luxury experts at MadaLuxe Group to continue to build our U.S. presence,” said Jan Ryde, Chairman, CEO and fifth-generation owner of Hästens in a statement.

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Retail TouchPoints

JUNE 29, 2021

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement.

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Retail TouchPoints

AUGUST 8, 2024

. “We are delighted to partner with Rebag, an established leader in the luxury resale space, to meet customer needs with this curated addition to our assortment,” said Jennifer Jones, SVP and General Merchandise Manager Center Core – Women’s Accessories at Bloomingdale’s in a statement.

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Retail TouchPoints

NOVEMBER 10, 2021

Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount. per share but currently trading at $18.20 Those available for rental in the selected size and color will display a “Borrow” button.

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Inside Retail

FEBRUARY 5, 2025

At first, this strategy appeared super promising. Burberry gained a lot of traction with high-net-worth, fashion-forward clientele. At this stage, the company reported an operating loss of 53 million. But cracks soon appeared. By 2024, the luxury industry had shed 50 million customers globally.

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Retail TouchPoints

MAY 24, 2021

In 2018, the brand partnered with Salesfloor to deploy a new mobile platform for associates — known as StyleConnect — combining clienteling and mobile checkout with a customer-facing interface embedded on the retailer’s ecommerce site. Associates also can tag customers as VIPs and target the VIP customer segment to send them exclusive offers.

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Inside Retail

AUGUST 9, 2023

Luxury US furnishings company RH Gallery is set to open a physical showroom in Sydney’s Double Bay at the end of 2025. According to The Australian, the Double Bay store planned for Bay Street will open at the end of 2025. Its clientele includes the likes of A-list celebrities such as Gwenyth Paltrow, Kendall Jenner and Nina Dobrev.

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Retail TouchPoints

APRIL 5, 2022

luxury market is at a pivotal point,” said José Neves, Founder, Chairman and CEO of FARFETCH in a statement. The Neiman Marcus brand also is committed to using select FPS modules including foundational international services. Additionally, both Bergdorf Goodman and Neiman Marcus will join the FARFETCH Marketplace as partners. “I

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Retail TouchPoints

JUNE 6, 2024

There is no better way to find out what’s going on at retail than to actually visit stores, which is exactly what Retail TouchPoints had the chance to do while in Chicago this week for the Retail Innovation Conference & Expo (RICE). Scott asked.

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Inside Retail

APRIL 1, 2025

EH: All designs are created by our talented in-house design team based at our headquarters in Taiwan. Our e-commerce platform, which already serves a growing global customer base, is also being continuously optimised to enhance the shopping experience and meet the needs of our international clientele.

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Retail TouchPoints

MARCH 24, 2022

We have built a strong online presence and as we expand into in-person retail, Tulip’s solution will let us conduct reliable outreach to customers, allowing us to send merchandise via the digital catalog and pre-sell using Tulip’s remote pay solution,” said Greg Moss, VP of Operations at AMIRI in a statement.

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Inside Retail

AUGUST 15, 2023

It’s not about high-volume traffic,” said says Joe Farage, creative director at Farage. Located at 109 Riley Street, amid Darlinghurst’s burgeoning design precinct, the store is in collaboration with Australian interior designer Greg Natale.

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Inside Retail

MAY 3, 2021

“Our vision for Arc by Crown Group’s retail precinct is a mix of high-end, quality restaurants, cafes, wine bars and fashion retailers catering to the well-heeled, fashionable clientele who stay at SKYE Suites Sydney as well as those living in the development having purchased one of the development’s luxurious apartments.”.

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Retail TouchPoints

JULY 9, 2020

However, new estimates from the Boston Consulting Group published in May revealed that global luxury sales could fall by between $85 and $120 billion in 2020 — a 29% drop that slows a decade of growth across luxury categories, according to Sarah Willersdorf, Global Head of Luxury at Boston Consulting Group. “In Source: Gucci).

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Retail TouchPoints

NOVEMBER 3, 2022

At the new locations customers can walk in or make an appointment, and use the services of an expertly trained stylist and in-house alterations artisan. The retailer has recently focused on refreshing its image to meet the needs of a diverse clientele, including introducing its first junior collection, Jules & Cleo, in February 2022.

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A1 Retail

DECEMBER 4, 2024

Amanda O’Flaherty, Director at Newmark Retail UK & EMEA, said: “We have worked with Moleskine for a number of years to support its expansion using specialised data analysis, such as demographics and high street health, to advise on new locations. We are looking forward to seeing how the stores thrive in their locations.”

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Inside Retail

JULY 26, 2023

Drinks retailer Dan Murphy’s has opened a premium concept store in Sydney’s Martin Place for the precinct’s corporate clientele. Image source: Supplied Meanwhile, the concept store takes over the former Lindt Cafe at 53 in Martin Place, which was subject to a siege in 2014 that resulted in the tragic death of two individuals.

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Retail TouchPoints

AUGUST 18, 2022

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. Available for purchase at a cost of 30 ETH , or more than $52,100 as of Aug. UK and Europe by late 2022.

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Retail Focus

SEPTEMBER 24, 2021

The transformation of the family-run jewellers’ existing boutique at St David’s forms an integral part of Laings’ UK-wide expansion plan, with a £3 million investment into its presence in Cardiff. We can’t wait to unveil our new showroom to our Welsh clientele next month.”. Cushman & Wakefield?advised?the

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Retail Focus

MARCH 20, 2025

As we approach more advancements in the payments sector, it is crucial to comprehend how technology is transforming this vital industry and its implications for financial institutions and their clientele. Customers no longer need to complete extensive forms at banks or wait in line at ATMs to withdraw cash.

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Inside Retail

OCTOBER 17, 2021

For the better part of two years, we have been in and out of lockdown, and at some stages it was hard to see the end in sight,” CEO Pippa Hallas told Inside Retail. “It The idea was born when we noticed gaps in the market emerging – our clientele was still after great skincare and expert advice. It represents just how far we have come.

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Retail TouchPoints

JULY 1, 2021

We already use Stylyze today through our clienteling tool, NM and BG CONNECT, allowing us to provide outfit styling as well as other applications to assist our selling associates and provide our customers with a personalized luxury experience. In doing so, we are able to create bespoke or tailored omnichannel journeys for our customers.

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Inside Retail

JULY 22, 2024

Inside Retail spoke to Balázs Krizsanyik, GM of Desigual Asia Pacific, and Tim O’Rourke, national sales and managing director at O’Rourke Showroom, to learn more about the brand’s local strategy for the Australian market and its expansion strategy globally. Inside Retail: What are the reasons behind Desigual’s return to Australia?

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Inside Retail

SEPTEMBER 26, 2022

The Shoppes at Marina Bay Sands continues to be one of the most popular destinations for shoppers who crave luxury retail experiences in Singapore. Hazel Chan, vice president of retail at Marina Bay Sands. During the pandemic, we were focused on growing and cultivating our local clientele base. Business as usual.

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Retail TouchPoints

MAY 12, 2021

You read that right — luxurious scents priced at upwards of $7,000 are part of the ultra-luxe offering from the high-end Amaffi Perfume House , which opened its doors on New York’s iconic Billionaire’s Row on 57 th Street in April 2021. At least that’s how Amaffi describes it.). The Glory of feminine power.” Photos by Veronica Bean.

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365 Retail

NOVEMBER 27, 2024

Sustainability at the Forefront Genesis Mannequins previously made headlines with its BIONICV range, a sustainable collection designed to meet growing eco-conscious demands. This space will showcase the brand’s innovative designs and serve as a hub for engaging with existing and new clientele.

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Inside Retail

JULY 8, 2024

“Microsoft is undergoing a strategic shift in its retail operations in Mainland China, as indicated by their response to media reports about the potential closure of their authorised physical retail outlets in the region,” Vijay Sarathi Gollipalli, research manager of retail at IDC Asia Pacific, told Inside Retail.

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Inside Retail

SEPTEMBER 18, 2024

As a technology professional, it’s almost impossible to speak to a retailer and not be asked about Generative AI, and we expect that to be a hot topic for at least the next several months, perhaps even beyond the National Retail Federation conference in New York in January. What do your clients tell you is top of mind for them right now?

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Retail TouchPoints

MAY 19, 2021

Rural King focuses on general merchandise at its 100 stores across 13 states. Rural King has a devoted clientele, and we are thrilled to partner with them and provide them access to products that will resonate with their shoppers,” said Nicky Jackson, CEO and Founder of RangeMe in a statement.

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Inside Retail

OCTOBER 20, 2024

I think the most important thing about our clientele is that the biggest luxury they crave is time. Experiential retail at its highest,” Driscoll noted, “is a strategy employed by many purveyors of luxury products.” This group includes legacy players like Selfridges.

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365 Retail

NOVEMBER 25, 2024

Situated in Mayfair, the 401 sq ft boutique at House 5 of Burlington Arcade offers a refined and intimate space for customers to explore Atelier VM’s handcrafted jewellery collections. Atelier VM brings a fresh, contemporary take on fine handcrafted jewellery that will resonate with both our local and international clientele.

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Retail Focus

OCTOBER 17, 2022

Leading with a dedicated Rolex room at 82 sqm, Rolex welcomes clients to a contemporary interior fusing rich tones of walnut, leather, marble, and striated limestone with the internationally identifiable Rolex green tones. Craig Bolton, President of the Watches of Switzerland Group UK & Europe.

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