Remove ATS Remove Checkout Remove Telecommunications
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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. While dedicated lines deliver higher reliability, they come at a higher a cost. James Stark is Head of Direct Sales UK – Enterprise, Merchant Services at Worldline.

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MindArc awarded on the global stage as ANZ’s first platinum tier Shopify Agency

Inside Retail

At MindArc, weve spent over a decade refining our craft in delivering retail technology and e-commerce services,” said Sean Pieres, director and co-founder of MindArc. Strand has worked with the MindArc team for over three years,” said James Gill, head of e-commerce trade & merchandising at Strand.

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Mastercard is getting rid of credit card numbers. Cards themselves may be next

Inside Retail

While strengthening the security attached to credit cards, removing numbers shifts the vulnerability to mobile phones and telecommunication providers. This technology is available at more than 70 Amazon-owned stores, and at more than 85 third-party locations across the US, UK, and Australia.

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AI and the Art of Non-Linear Customer Experience

Retail TouchPoints

Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear. At the heart of non-linear CX is AI with its conversational and generative capabilities. AI enables engagement with customers in more dynamic and intuitive ways.

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Buy Now, Pay Later: Does it Work for your Online Retail Business?

Retail TouchPoints

Here’s an in-depth look at BNPL and the potential benefits to your online and in-store business. Using BNPL, approved customers can defer payments at checkout — both online and in-store. When choosing the BNPL company you will provide at checkout, be sure to look into when you will get paid and any associated costs.

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Put Your CPG Brand Where the Foot Traffic is to Stay Competitive

Retail TouchPoints

Armed with this information, CPG brands can activate media at the right times and places to reach their audiences where they are spending time today, both offline and online. This data doesn’t just inform CPG marketers about their audiences but also empowers them to reach these people with key messaging in the physical world, at peak times.

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‘A time to extend kindness’: How retailers can help in Afghanistan crisis

Inside Retail

Meanwhile, US telecommunications company Verizon is doing its bit to help by waiving charges for calls to Afghanistan from August 24 through to September 6. Garcia recommends encouraging customers and staff to make donations to some of the charities (listed below) through e-newsletters or charity option add ons at the checkout.