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Coles targets shopping consciousness with AI-powered trolleys

Inside Retail

The trolley, dubbed Caper Cart, is a collaboration between Coles and US supermarket technology company Instacart, and it is scheduled to be trialled at Coles Richmond Traders in Melbourne early next year. The Coles Smart Trolley has an interactive digital screen that displays in-store specials and product aisle locations.

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How Woolworths’ brand reputation could be impacted by warehouse strike

Inside Retail

The strike is yet another symptom of big supermarkets myopically pursuing profit,” Jim Ritchie, strategy director and partner at brand agency US+US, told Inside Retail. While the UWU’s strike is advocating for workers’ rights, it could give consumers another reason to question if a supermarket duopoly is benefitting them.

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Stop & Shop to Deploy In-Store Kiosks for Easier Access to Digital Coupons

Retail TouchPoints

Stop & Shop will deploy Savings Station kiosks in half its stores this month and complete a chainwide rollout to all 350+ supermarkets by the end of January 2025. Savings are automatically applied at checkout when shoppers scan their loyalty card or enter their phone number.

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Hy-Vee Ramps up In-Store Retail Media Offering with Grocery TV Partnership

Retail TouchPoints

Supermarket chain Hy-Vee is continuing to build out its retail media network, RedMedia , through a new partnership with in-store retail media solution Grocery TV. The partnership will go live in February 2025. “Their team has made integration easy, and we’re excited to offer various brands new ways to reach our shoppers.”

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Aldi, Gelson’s and Hornbacher’s Connect ESLs to Instacart Product Picking Solution

Retail TouchPoints

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list.

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Choice at the checkout – why it matters

Inside Retail

The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. The same research found that 47 per cent of consumers choose different checkout options each time. The rise of small, modular self-checkout devices is changing the game.

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Sensing, Not Seeing, with Vision AI as Retail’s Crystal Ball for the Future

Retail TouchPoints

We’re seeing vision AI support across all parts of the retail business, including back of house, in-store advertising and media, store checkout and curbside pickup. They need the ability to install and have optimally running tech solutions that require minimal maintenance, which deploying at the edge can support.