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Here’s why luxury Kiwi brands are popping up at Chadstone this week

Inside Retail

As quarantine requirements and travel bans continue to impact brands’ ability to get in front of customers and retail buyers across borders, the New Zealand government is stepping up to help promote its local designers overseas with a new pop-up at Chadstone Shopping Centre in Melbourne.

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Ecommerce is Crowned King: Strategies for Keeping Pace with the New Reign

Retail TouchPoints

Online shopping is now the official king of retail. This massive shift to digital has forced retailers to rethink how they do business, communicate with their customers, and find creative ways to stay ahead in the evolving retail landscape. Moreover, even planned outages can hurt a retail business. The Future of Retail.

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Three ways to provide customer-centric shipping

Inside Retail

For most small to medium enterprises starting out in e-commerce, shipping solutions tend to be stumbled upon and developed gradually as the business grows. Things start blowing up – processes can’t scale, and the business starts throwing people at the process instead of reinventing what the process should be,” says Boyer.

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Stirling’s business community joins forces to tackle crime

A1 Retail

GFS-Project-Director-Danielle-McRorie-Smith,-Thistles-Centre-Director-Gary-Turnbull-and-Stephanie-Karté,-National-Operations-Manager-at-Retailers-Against-Crime,-are-working-together-to-tackle-crime. Stirling’s business community has been successfully using a crime-fighting tool to tackle antisocial behaviour together.

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SMS campaigns yield highest customer response rates with maximum ROI

Inside Retail

Australian e-commerce is booming in the wake of the pandemic, with vast new groups of consumers coming into the market who have only recently latched onto the benefits of digital shopping, and businesses that have adopted strong customer service strategies delivered via mobile channels are being rewarded.

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Survey Reveals Consumer Marketing Preferences

Independent Retailer

Donnelley & Sons Company (RRD), a leading global provider of marketing and business communications, reveals that traditional marketing channels, including word of mouth, direct mail, and in-store signage, are largely untapped by marketers. Donnelley & Sons Company. A new study released by R.R.

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Guest Post: Personalizing Digital Customer Experience with a Live Chat Software

Hyken

This week we feature an article by Saurav, a marketer and storyteller at Freshworks. Have you recently taken your business online? Live chat software is a messaging platform that allows customers to communicate with ser vice reps in real-time. to find answers at t heir own pace. . Be available to your customers .