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Shein Shoppers can Now Make Returns at Forever 21

Retail TouchPoints

Popular shopping app Shein has expanded its partnership with Forever 21 to allow its customers to return orders at Forever 21’s more than 300 U.S. stores, powered by Happy Returns. Now Shein will have a more permanent presence at Forever 21 via this returns partnerships. in a statement. in a statement.

Returns 290
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Forever 21 to Close 200 Stores as it Considers Second Bankruptcy

Retail TouchPoints

based operator of Forever 21 is preparing to close at least 200 of its approximately 350 stores in preparation for a potential bankruptcy, Bloomberg reports, citing people with knowledge of the matter. During her tenure she made a concerted effort to refresh the brand with a focus on younger consumers and enhanced omnichannel capabilities.

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Returns: the silent killer of profits or a tool to build customer loyalty?

Inside Retail

The cost of getting returns wrong is massive – and if a retailer gets it wrong, it is very likely a return might be the last interaction a retailer has with a shopper. Returns are a high friction point where you have bought a product, you’re excited, and then, for some reason, you have got to return it.

Returns 264
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Barneys Returns to Brick-and-Mortar with Limited-Time NYC Pop-Up

Retail TouchPoints

It’s not a mirage; Barneys is returning to NYC, but only temporarily. The iconic retailer will go back to its SoHo roots with a five -week pop-up facilitated by beauty brand Hourglass. It’s a symmetrical turnaround: the Hourglass brand debuted at the famed department store two decades ago.

Returns 272
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Fashion insiders weigh in on the uncertain future of Australian Fashion Week

Inside Retail

“Originally the event has always been based on trade with a consumer event later, and in the last few years we have seen them merging this and not investing in getting overseas buyers to come to Australia,” Phoebes Garland, co-founder of Garland & Garland, a fashion and lifestyle brand management agency, told Inside Retail.

Fashion 246
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Ann Taylor Returns to Canada with 90 Hudson’s Bay Shop-in-Shops

Retail TouchPoints

Fashion brands Ann Taylor and Loft are headed back to Canada via a series of shop-in-shops at Hudson’s Bay stores across the country. The partnership was developed by brand management firm Centric Brands and will mark the first time either brand has been available in Canada since 2020.

Shopping 264
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Babies ‘R’ Us Makes its Return to Brick-and-Mortar, Setting the Stage for National Expansion

Retail TouchPoints

The Bon Voyage photo opp outside the new Babies ‘R’ Us at American Dream (Photo Credit: Retail TouchPoints) Babies ‘R’ Us at American Dream (Photo Credit: Retail TouchPoints) Baby Registry lounge area at front of store. since the brand’s 2018 bankruptcy.

Returns 246