Retail TouchPoints

JANUARY 29, 2025

In the highly competitive world of retail and ecommerce, brands must deliver personalized and relevant customer experiences to stay ahead. The Importance of Retail Customer Experience and Support Customer experience plays a pivotal role at every stage of the retail and ecommerce buying process, from initial discovery to post-purchase support.

Customer Experience 267

Customer Experience Marketing Management Brand Management 267

Wiser

OCTOBER 31, 2024

With inflation impacting purchasing power and digital technology reshaping the way consumers shop, it’s never been more essential for brands and retailers to adapt their promotional strategies. Understanding the Impact of Inflation on Consumer Behavior Inflation has significantly shifted how consumers approach spending.

Promotions 78

Promotions Consumer Shopping Brand Management 78

Retail TouchPoints

AUGUST 26, 2024

“Heroes & Villains is and always has been a fan-focused brand. Celebrating the stories we all love is the first priority for us,” explained Doug Johnson, Creative Director and Brand Manager at Bioworld, parent company of Heroes & Villains in an interview with Retail TouchPoints. So, we pivoted,” Johnson noted.

ATS 257

ATS Marketing Accessories Consumer 257

Retail TouchPoints

FEBRUARY 26, 2025

When you combine Champions legacy in sportswear with Targets style authority, the result is something special, said Rick Gomez, EVP and Chief Commercial Officer at Target in a statement. Authentic Brands Group purchased the Champion brand from HanesBrands for $1.2

Sporting Goods 162

Sporting Goods Apparel Accessories Brand Management 162

Retail TouchPoints

NOVEMBER 9, 2022

The sale is the latest move by the retailer to scale down during a difficult year that included cutting 500 corporate positions in September 2022, including roles at main offices in Asia. Baozun recently established Baozun Brand Management (BBM), through which it will use its technology portfolio to cultivate brands.

Brand Management 312

Brand Management Management Marketing Consumer 312

Inside Retail

MARCH 7, 2023

The collaboration also extends to Skechers t-shirts, leggings, shorts and racerback longline bras, and marks the brand’s first coordinated apparel and footwear collaboration. The brand achieved record sales of over $7.4 per cent increase in direct-to-consumer sales. billion globally, which reflects an increase of $1.1

ATS 246

ATS Apparel Wholesale Fashion 246

Retail TouchPoints

APRIL 26, 2021

The tween retailer shuttered its remaining brick-and-mortar locations in late 2020 — which had numbered 2,800 at the brand’s peak — following the bankruptcy of parent company Ascena Retail Group. Justice has returned as an online-only retailer with the launch of its new ecommerce site, ShopJustice.com. ”

Planning 300

Planning Accessories Apparel Brand Management 300

Retail TouchPoints

DECEMBER 31, 2021

With all of this in mind, how are retailers making the shift at scale — and doing so, more importantly, in a way that drives easy adoption? A retailer unwilling to let a brand manage its own media or access attribution data is now likely to lose their allocation. Brady Donnelly is Managing Director at Sela , a PCA Group company.

Marketing 321

Marketing Marketing Spend Brand Management Consumer 321

Retail Focus

NOVEMBER 7, 2022

Having been washed down on consumer practices, they have become more demanding in understanding anything that goes beyond the simple term “sustainable” Customers paid more attention to the brand’s rhetoric and all the claims they made about their sustainable offer, and how it impacted them and the planet. If so, what?

Brand Management 130

Brand Management Fashion Management Customer Experience 130

Retail TouchPoints

MARCH 8, 2023

Brand management firm WHP Global has received a $375 million equity investment from funds managed by the private equity group of Ares Management Corporation to fuel its next wave of brand acquisitions. The transaction values WHP at $1.6 this summer.

Brand Management 277

Brand Management Management Fashion Marketing 277

Retail TouchPoints

JUNE 3, 2024

The 40 Under 40 Awards and its winners represent the diversity of the retail industry and its various players: brands, technology vendors, agencies and consultancies, and design firms. And at the brand level, we have the honor of spotlighting executives from both established legacy retailers as well as emerging direct-to-consumer brands.

Wholesale 312

Wholesale Space Planning Management Finance 312

Retail TouchPoints

NOVEMBER 2, 2022

As new regulations are enforced and consumers develop ever-more-sophisticated expectations around a brand’s environmental impact, fashion brands have to do more than claim they are compliant. Unfortunately, many products end up in a landfill at the end of their lifecycle. Consolidating and publishing sustainability data.

Fashion 312

Fashion Consumer Promotions Management 312

Wiser

MAY 21, 2024

Maintaining an effective distribution network is not only costly but paramount for ensuring products move seamlessly from the brand to the consumer. To learn more about the Commerce Execution Suite, contact us at intel@wiser.com or visit www.wiser.com. Here’s a PDF version of this use case.

Brand Management 78

Brand Management Management Consumer Marketing 78

Retail TouchPoints

JULY 27, 2022

During her career, Sullivan also worked with The Stride Rite Corporation as COO and held consumer brand management and sales roles at companies including M&M/Mars and The Mennen Company.

Brand Management 277

Brand Management Fashion Management Consumer 277

Retail TouchPoints

MAY 4, 2023

Oh great, another screen I need to market on, said no brand manager ever. Retailers and brands can track and analyze market trends, spending patterns and sales metrics, and provide insights into consumer behavior in real time to best optimize their marketing strategy to drive more foot traffic or sales.

Kiosk 321

Kiosk Marketing Consumer Grocer 321

Retail TouchPoints

JULY 15, 2024

But with such an expansive reach — one that extends across its branded channels as well as a robust network of national, regional and local retailers — Fender has sought better ways to understand the behaviors of these consumers and engage with them in more intentional and relevant ways. I mean that at the individual level,” he said.

Marketing 278

Marketing Consumer Wholesale Accessories 278

Wiser

APRIL 18, 2024

In the dynamic world of Consumer Packaged Goods (CPG), brand management is a critical function that navigates complex landscapes to connect products with consumers. Editor’s Note: Contributing author is Andrey Pankeev, Key Accounts Manager at Wiser Solutions.

Brand Management 78

Brand Management Management Consumer Marketing 78

Inside Retail

JUNE 5, 2022

Global brand management firm WHP Global has bought a 70 per cent stake in Isaac Mizrahi from Xcel Brands, in a deal valuing the American designer label at US$68 million. Mizrahi, who will continue as chief design officer, said he believes WHP Global will harness the power of his brand. million in cash proceeds.

Fashion 264

Fashion Accessories Brand Management Management 264

Retail TouchPoints

MAY 14, 2024

Skechers is bringing its brand to new audiences with a virtual store in Roblox aimed at younger consumers and a new co-branded collection with tractor brand John Deere designed for agricultural and construction professionals. Skechers Roblox Store Banks 3.4

Outdoor 262

Outdoor Accessories Apparel Consumer 262

Retail TouchPoints

FEBRUARY 1, 2021

Consumer demand in the toy category and for Toys ‘R’ Us remains strong, and we will continue to invest in the channels where the customer wants to experience our brand.”. The new entity opened stores at the Garden State Plaza in Paramus, N.J.

Brand Management 264

Brand Management Planning Location Management 264

Retail TouchPoints

SEPTEMBER 22, 2022

Many brands were forced to shut their doors and expedite online sales strategies to keep a steady revenue stream. But as we begin to get back to a sense of “normalcy,” consumers have reverted back to their traditional methods of shopping. So how can brands apply this strategy to their brick-and-mortar stores?

Customer Experience 310

Customer Experience Consumer Shopping Management 310

Inside Retail

OCTOBER 13, 2021

As retail competition escalates on a global scale and across multiple channels, many brands and thought leaders have gravitated to the idea of ‘brand love’ as a way of differentiating. The hope is that getting consumers to love your brand will make them more loyal, purchase more frequently, and so on.

Consumer 130

Consumer Shopping Marketing Advertising 130

Retail TouchPoints

OCTOBER 10, 2024

Brand management firm Authentic Brands Group and Saks Global have developed a new joint venture called Authentic Luxury Group (ALG) that is aimed at “redefining and expanding the modern luxury experience.” Our shared commitment to excellence and strategic vision positions us at the forefront of modern luxury.”

Fashion 264

Fashion Planning Brand Management Returns 264

Retail TouchPoints

AUGUST 12, 2021

Online surveys have long reigned near the top of the ad testing toolkit by providing the fastest, most efficient way to gather valuable consumer feedback throughout the creative process. But realizing these benefits has generally required that researchers forfeit the open-ended questions that allow them to truly “hear” the consumer’s voice.

Advertising 317

Advertising Consumer Marketing Brand Management 317

Retail TouchPoints

AUGUST 13, 2024

After less than two years at his post, Laxman Narasimhan is stepping as CEO of Starbucks. The iconic and omnipresent Starbucks brand that Howard Schultz and his team built has lost its luster and brand equity over the past ten years,” noted Brandon Rael, Strategy & Operations Leader at Kyndryl on LinkedIn.

Customer Experience 264

Customer Experience Store Operations Brand Management Marketing 264

Retail TouchPoints

AUGUST 18, 2020

“We saw an opportunity for the brand to relaunch into the U.S. market, providing our community with the affordable, value-driven products they’ve always searched for, now across multiple categories, at a time when value couldn’t be more critical,” said Jared Margolis, Payless CEO in a statement. “We’re

Planning 227

Planning Payment Services Brand Management Location 227

Retail TouchPoints

JULY 29, 2021

The toy seller, which at its peak had more than 1,500 stores around the world, was part of the fabric of American childhood for more than half a century. brand management company WHP Global has bought a controlling interest in Tru Kids, which owns the Toys ‘R’ Us brand. Remember Toys ‘R’ Us? You Can’t Beat Marketplaces.

Net Profit 306

Net Profit Fulfillment Boutique Outdoor 306

Retail TouchPoints

DECEMBER 8, 2022

Express has entered a broad-reaching partnership with brand management firm WHP Global , owner of the Toys ‘R’ Us , Babies ‘R’ US and Anne Klein brands, among others. The deal includes plans to acquire “multiple” fashion brands as well as the expanded monetization of the Express brand through global licensing partnerships.

Brand Management 288

Brand Management Fashion Planning Promotions 288

Retail TouchPoints

MAY 10, 2021

2020 in particular forced reflection and conversations into all of our lives; and brands weren’t immune to the pressures of an increasingly politicized world. A company aligning with a consumer’s worldview can be an added motivation to support them, and likewise a misalignment can alienate another customer segment.

Consumer 264

Consumer Marketing Accounting Brand Management 264

Retail TouchPoints

JUNE 18, 2020

Daniel Grieder has stepped down from his post as CEO of Tommy Hilfiger Global & PVH Europe to take on the CEO role at Hugo Boss AG beginning June 1, 2021. Until Grieder begins his tenure, CFO Yves Müller will serve as the Hugo Boss Managing Board’s spokesman. At Tommy Hilfiger, Martijn Hagman has taken over as CEO.

Finance 207

Finance Brand Management Management Consumer 207

Inside Retail

JULY 22, 2024

Earlier this month, Desigual partnered with Melbourne-based brand management firm O’Rourke Showroom to unveil its spring-summer collection, further expanding its retail distribution in Asia Pacific. IR: Could you touch on the brand’s business and social media strategy to cater to local consumers and attract new retail partners?

Clienteling 262

Clienteling Fashion Wholesale Marketing 262

Inside Retail

OCTOBER 7, 2024

When Domino Pizza Enterprises identified the need for a high-performance, automated digital marketing system that could deliver highly sophisticated customer relationship management, it had the challenge of finding a smart, agile solution that could amplify results at the national and local levels with minimal effort.

ATS 130

ATS Marketing Management Brand Management 130

Retail TouchPoints

JULY 10, 2024

At Dyer Brown our approach, regardless of typology, emphasizes pre-design investigation: combining market research and surveys with collaborative stakeholder visioning sessions produces critical data that will inform the design process. At the same time, these platforms also directly influence consumer perceptions.

Point of Sale 261

Point of Sale Location Consumer Customer Experience 261

Inside Retail

NOVEMBER 28, 2021

Luxury Swiss watch brand Piaget opened the doors to its very first standalone store in Sydney earlier this month, at Westfield in Pitt Street Mall. Inside Retail: Is this Piaget’s first standalone direct-to-consumer (DTC) store in Sydney? IR: How is this established brand connecting with today’s modern consumers?

Boutique 246

Boutique Customer Experience Consumer Shopping 246

Retail TouchPoints

JUNE 24, 2021

is selling its Heritage Brands portfolio — which includes the Izod , Van Heusen , Arrow and Geoffrey Beene brands — to fellow brand management firm Authentic Brands Group for approximately $220 million. This sale marks the latest in a broader shakeup among the larger brand management firms.

Brand Management 165

Brand Management Fashion Management Accessories 165

Inside Retail

DECEMBER 15, 2024

Before starting the wellness brand Barrire , Cleo Davis-Urman worked her way up the corporate ladder at companies such as Saks Fifth Avenue and Moda Operandi. IR : Prior to launching Barrire, you worked for corporations like Saks Fifth Avenue as director of special projects and Moda Operandi as the brand manager.

Fashion 130

Fashion Beauty and Health Wholesale Marketing 130

A1 Retail

JULY 22, 2024

1 vegan and free from chocolate brand, won four major accolades at the 2024 Free From Awards, recognising NOMO’s extraordinary contribution to the free from industry. The large range of awards won solidifies NOMO’s reputation as a market leader, already three times the size of their nearest brand competitor. NOMO, the UK’s no.1

ATS 105

ATS Brand Management Marketing Management 105