Retail TouchPoints

JANUARY 29, 2025

The Importance of Retail Customer Experience and Support Customer experience plays a pivotal role at every stage of the retail and ecommerce buying process, from initial discovery to post-purchase support. Every touch point presents an opportunity to build brand loyalty or lose a potential customer to a competitor.

Customer Experience 267

Customer Experience Marketing Management Brand Management 267

Inside Retail

NOVEMBER 13, 2024

“Originally the event has always been based on trade with a consumer event later, and in the last few years we have seen them merging this and not investing in getting overseas buyers to come to Australia,” Phoebes Garland, co-founder of Garland & Garland, a fashion and lifestyle brand management agency, told Inside Retail.

Fashion 246

Fashion Consumer Planning Brand Management 246

Retail TouchPoints

OCTOBER 29, 2024

Financial services company Hilco Global and asset management firm TPG Angelo Gordon have formed a new joint venture (JV), with the goal of acquiring and financing consumer brands and IP in partnership with brand management firm Bluestar Alliance.

Finance 162

Finance Brand Management Management Consumer 162

Retail TouchPoints

DECEMBER 1, 2021

There’s been a giraffe sighting at the American Dream mall in New Jersey, and this wasn’t just any old giraffe. Toys ‘R’ Us will open the doors of a new two-level , 20,000-square-foot flagship store at American Dream , just in time for the last few weeks of holiday shopping, and Geoffrey the Giraffe will be in residence.

ATS 264

ATS Location Brand Management Shopping 264

Retail TouchPoints

AUGUST 26, 2024

“Heroes & Villains is and always has been a fan-focused brand. Celebrating the stories we all love is the first priority for us,” explained Doug Johnson, Creative Director and Brand Manager at Bioworld, parent company of Heroes & Villains in an interview with Retail TouchPoints. So, we pivoted,” Johnson noted.

ATS 257

ATS Marketing Consumer Accessories 257

Retail TouchPoints

JANUARY 10, 2023

The store will be located at the American Dream mall in New Jersey, alongside the flagship of sister brand Toys ‘R’ Us , which opened there in December 2021. stores, the Toys ‘R’ Us and Babies ‘R’ Us brands passed through a number of hands before being acquired by current owner, brand management firm WHP Global , in March 2021.

ATS 263

ATS Returns Location Brand Management 263

Inside Retail

MARCH 7, 2023

The collaboration also extends to Skechers t-shirts, leggings, shorts and racerback longline bras, and marks the brand’s first coordinated apparel and footwear collaboration. The post From Snoop Dogg to DVF: How collabs help drive growth at Skechers appeared first on Inside Retail. Watch this space.”

ATS 246

ATS Apparel Wholesale Fashion 246

Retail TouchPoints

NOVEMBER 9, 2022

The sale is the latest move by the retailer to scale down during a difficult year that included cutting 500 corporate positions in September 2022, including roles at main offices in Asia. Baozun recently established Baozun Brand Management (BBM), through which it will use its technology portfolio to cultivate brands.

Brand Management 312

Brand Management Management Marketing Consumer 312

Retail Focus

NOVEMBER 7, 2022

Additionally, customers wanted to be closer to brands to understand and learn how to integrate their sustainability processes into their models. . Senior retail consultant at Univers Retail | Published author | Visiting lecturer. Naturally, fashion brands have embraced sharing on their methods. Ghalia BOUSTANI.

Brand Management 130

Brand Management Fashion Management Customer Experience 130

Retail TouchPoints

FEBRUARY 26, 2025

When you combine Champions legacy in sportswear with Targets style authority, the result is something special, said Rick Gomez, EVP and Chief Commercial Officer at Target in a statement. Authentic Brands Group purchased the Champion brand from HanesBrands for $1.2

Sporting Goods 162

Sporting Goods Apparel Accessories Brand Management 162

Wiser

MAY 21, 2024

Protected Company Revenue: Highlighted that parallel imported flip-flops were often sold at prices as low as one-sixth of the official product price in the country, underscoring the financial implications of unauthorized distribution. To learn more about the Commerce Execution Suite, contact us at intel@wiser.com or visit www.wiser.com.

Brand Management 78

Brand Management Management Consumer Marketing 78

Retail TouchPoints

MARCH 17, 2025

is considering a buyout proposal from brand management firm WHP Global which owns the Toys R Us and Babies R Us brands as well as a stake in Express and Bonobos that would take the lifestyle brand private. products also are distributed at department and specialty stores around the world.

Specialty Store 147

Specialty Store Wholesale Brand Management Fashion 147

Retail TouchPoints

APRIL 20, 2022

Prior to his hire at Batteries Plus, Detenber served as CMO for Artisanal Brewing Ventures where he led brand strategy, new product development and marketing.

Marketing 321

Marketing Planning Brand Management Management 321

Wiser

APRIL 18, 2024

In the dynamic world of Consumer Packaged Goods (CPG), brand management is a critical function that navigates complex landscapes to connect products with consumers. Editor’s Note: Contributing author is Andrey Pankeev, Key Accounts Manager at Wiser Solutions.

Brand Management 78

Brand Management Management Consumer Marketing 78

Retail TouchPoints

MARCH 8, 2023

Brand management firm WHP Global has received a $375 million equity investment from funds managed by the private equity group of Ares Management Corporation to fuel its next wave of brand acquisitions. The transaction values WHP at $1.6 this summer.

Brand Management 277

Brand Management Management Fashion Marketing 277

Retail TouchPoints

APRIL 26, 2021

The tween retailer shuttered its remaining brick-and-mortar locations in late 2020 — which had numbered 2,800 at the brand’s peak — following the bankruptcy of parent company Ascena Retail Group. Justice has returned as an online-only retailer with the launch of its new ecommerce site, ShopJustice.com.

Planning 300

Planning Accessories Apparel Brand Management 300

Retail TouchPoints

SEPTEMBER 30, 2024

Fashion brands Ann Taylor and Loft are headed back to Canada via a series of shop-in-shops at Hudson’s Bay stores across the country. The partnership was developed by brand management firm Centric Brands and will mark the first time either brand has been available in Canada since 2020.

Shopping 264

Shopping Returns Fashion Brand Management 264

Retail TouchPoints

AUGUST 22, 2024

The iconic retailer will go back to its SoHo roots with a five -week pop-up facilitated by beauty brand Hourglass. It’s a symmetrical turnaround: the Hourglass brand debuted at the famed department store two decades ago. The 1,500-square-foot pop-up will take up residence at 14 Prince Street from Sept.

Returns 272

Returns Fashion Department Stores Brand Management 272

Retail Gazette

MARCH 31, 2025

The Retail Technology Show 2025 lands at the ExCeL next week, promising two days of unmissable insights, innovation, and inspiration for every corner of the retail ecosystem. Expect sharp analysis, practical strategies, and a candid look at how retailers can navigate a world where tech is both a lifesaver and a landmine.

Payment Services 52

Payment Services Loss Prevention ATS Finance 52

Inside Retail

OCTOBER 7, 2024

When Domino Pizza Enterprises identified the need for a high-performance, automated digital marketing system that could deliver highly sophisticated customer relationship management, it had the challenge of finding a smart, agile solution that could amplify results at the national and local levels with minimal effort.

ATS 130

ATS Marketing Management Brand Management 130

Inside Retail

JULY 10, 2024

Hollywood fashion and lifestyle brand Von Dutch has been sold to brand management firm WSG Brands and is set for further global expansion. Former owners Groupe Royer and its subsidiary Royer Brands International completed the transfer of ownership last month.

Fashion 239

Fashion Brand Management Management ATS 239

Inside Retail

JUNE 5, 2022

Global brand management firm WHP Global has bought a 70 per cent stake in Isaac Mizrahi from Xcel Brands, in a deal valuing the American designer label at US$68 million. Mizrahi, who will continue as chief design officer, said he believes WHP Global will harness the power of his brand. million in cash proceeds.

Fashion 264

Fashion Accessories Brand Management Management 264

Retail Focus

MARCH 20, 2023

Selfridges has unveiled its latest installation, “Elton John at The Selfridges Corner Shop”, which aims to transform the retail space into a glittering reimagining of the iconic performer’s world.

Shopping 321

Shopping Fashion Accessories Brand Management 321

Retail TouchPoints

DECEMBER 31, 2021

With all of this in mind, how are retailers making the shift at scale — and doing so, more importantly, in a way that drives easy adoption? A retailer unwilling to let a brand manage its own media or access attribution data is now likely to lose their allocation. Brady Donnelly is Managing Director at Sela , a PCA Group company.

Marketing 321

Marketing Marketing Spend Brand Management Consumer 321

Retail TouchPoints

FEBRUARY 14, 2024

The company’s total debt at the end of the third quarter was $274.7 million , and Express said at the time that it had engaged advisors to conduct “a comprehensive review of its business model” in order find ways to meaningfully reduce costs. In Q3 2023, which ended Oct. 28, 2023, and was reported on Nov. million in Q3 2022.

Apparel 264

Apparel Shipping Brand Management Fashion 264

Retail TouchPoints

FEBRUARY 1, 2021

“Consumer demand in the toy category and for Toys ‘R’ Us remains strong, and we will continue to invest in the channels where the customer wants to experience our brand.”. The new entity opened stores at the Garden State Plaza in Paramus, N.J.

Brand Management 264

Brand Management Planning Location Management 264

Retail TouchPoints

MAY 13, 2022

Winners were celebrated at a cocktail reception during the 2022 Retail Innovation Conference & Expo , held May 10-12 at McCormick Place in Chicago, and they will be spotlighted in a special report scheduled to publish in July 2022. Stay tuned to get incredible lessons and insights from these game-changing executives!

Management 311

Management Brand Management Marketing Customer Experience 311

Retail TouchPoints

OCTOBER 10, 2024

Brand management firm Authentic Brands Group and Saks Global have developed a new joint venture called Authentic Luxury Group (ALG) that is aimed at “redefining and expanding the modern luxury experience.” Our shared commitment to excellence and strategic vision positions us at the forefront of modern luxury.”

Fashion 264

Fashion Planning Brand Management Returns 264

Retail TouchPoints

SEPTEMBER 13, 2021

“Helping customers in their online shopping journey is a major advantage in today’s online retail market,” said Richard Adams, VP of Digital Experience at JCPenney in a statement.

Brand Management 276

Brand Management Customer Experience Management Retail Marketing 276

Retail TouchPoints

JULY 27, 2022

During her career, Sullivan also worked with The Stride Rite Corporation as COO and held consumer brand management and sales roles at companies including M&M/Mars and The Mennen Company.

Brand Management 277

Brand Management Fashion Management Consumer 277

Retail TouchPoints

AUGUST 18, 2020

“We saw an opportunity for the brand to relaunch into the U.S. market, providing our community with the affordable, value-driven products they’ve always searched for, now across multiple categories, at a time when value couldn’t be more critical,” said Jared Margolis, Payless CEO in a statement. “We’re

Planning 227

Planning Payment Services Brand Management Location 227

Retail TouchPoints

AUGUST 13, 2024

After less than two years at his post, Laxman Narasimhan is stepping as CEO of Starbucks. The iconic and omnipresent Starbucks brand that Howard Schultz and his team built has lost its luster and brand equity over the past ten years,” noted Brandon Rael, Strategy & Operations Leader at Kyndryl on LinkedIn.

Customer Experience 264

Customer Experience Store Operations Brand Management Marketing 264

Retail TouchPoints

JUNE 3, 2024

The 40 Under 40 Awards and its winners represent the diversity of the retail industry and its various players: brands, technology vendors, agencies and consultancies, and design firms. And at the brand level, we have the honor of spotlighting executives from both established legacy retailers as well as emerging direct-to-consumer brands.

Wholesale 312

Wholesale Space Planning Management Finance 312

A1 Retail

JULY 22, 2024

1 vegan and free from chocolate brand, won four major accolades at the 2024 Free From Awards, recognising NOMO’s extraordinary contribution to the free from industry. The large range of awards won solidifies NOMO’s reputation as a market leader, already three times the size of their nearest brand competitor. NOMO, the UK’s no.1

ATS 105

ATS Brand Management Marketing Management 105

Inside Retail

SEPTEMBER 16, 2022

The latest modest fashion trends were on full display at New York Fashion Week, where six Indonesian designers were invited to present a total of 60 looks under the “Indonesia Now” banner. As an educator at the Parsons School of Fashion, Parry has strong views on diversity, inclusivity and equity in fashion. Here are the highlights.

Fashion 130

Fashion ATS Target Market Brand Management 130

CJ Retail Solutions

SEPTEMBER 9, 2022

Brand management strategy is crucial for any brand in order to maximise business objectives such as brand recognition, revenue and long-term goals. Brand management in retail environments means providing a high level of customer service whilst ensuring great standards and compliance levels.

Brand Management 52

Brand Management Management Promotions Advertising 52

Retail TouchPoints

JUNE 18, 2020

Daniel Grieder has stepped down from his post as CEO of Tommy Hilfiger Global & PVH Europe to take on the CEO role at Hugo Boss AG beginning June 1, 2021. Until Grieder begins his tenure, CFO Yves Müller will serve as the Hugo Boss Managing Board’s spokesman. At Tommy Hilfiger, Martijn Hagman has taken over as CEO.

Finance 207

Finance Brand Management Management Consumer 207