Inside Retail

NOVEMBER 12, 2024

In one example, Canadian apparel retailer ALDO Group has created a demand-forecasting machine learning model called Delphine. Using AI for returns optimisation Another growing supply-chain issue for retailers is returns. Businesses are getting increased returns every year. per cent vs 10 per cent).

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Retail TouchPoints

AUGUST 16, 2021

Returns provide brands and retailers the opportunity to delight their customers. market saw over $400B in returns in 2020. If this dollar value were a proxy for revenues, the returns channel would be the second largest global retailer behind Walmart. That is a significant amount of capital tied up in the returns channel!

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Retail TouchPoints

JANUARY 6, 2025

imposed tariffs on more than $350 billion worth of Chinese imports, impacting everything from furniture to apparel and footwear. In 2018, more than one-third of apparel imports flowing into the U.S. -China trade war of 2018-2019 offers a cautionary tale about the far-reaching consequences of tariffs. During this period, the U.S.

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Apparel Consumer Payment Services Promotions 278

Retail TouchPoints

JANUARY 28, 2022

retail sales in 2021, or $761 billion in merchandise, will be returned this year, according to a report from the National Retail Federation and Appriss Retail. The total rate of returns is up from the 10.6% reported during 2020, but despite soaring ecommerce adoption, online returns will remain in line with recent years at 20.8%.

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Inside Retail

MARCH 18, 2025

“In a year of transition, we remain focused on executing our strategic plans to drive growth and attractive shareholder returns.” ” During the period, Myer completed its merger with the apparel brands business of Premier Retail.

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Retail TouchPoints

MAY 17, 2024

As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. returns reached a staggering $743 billion in 2023, representing over 14.5% As a result of this burgeoning problem, retailers have started to incorporate return fees.

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Retail TouchPoints

DECEMBER 29, 2023

From high-end luxury brands like Balenciaga and Gucci focusing much of their stock offering on sneaker apparel to High Street stores like Walmart offering budget-friendly options, sneakers and sportswear is big business for brands.

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Apparel Fulfillment Returns Customer Experience 284

Retail TouchPoints

NOVEMBER 11, 2024

Schwartz co-founded StockX, a platform for buyers and sellers of sneakers, apparel, electronics and collectibles, in 2016 with Dan Gilbert, Josh Luber and Chris Kaufman. A longtime marketplaces veteran, he joined StockX to scale it for growth, with the ultimate goal of returning it to being a founder-led company.

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Retail TouchPoints

JUNE 12, 2023

The selections will include items from multiple apparel types across the men’s, women’s and kids categories, and marks the return of Nike to wholesale after it began slashing third-party offerings in late 2021. The return of Nike in Q4 2023 could help improve revenue for Designer Brands, which saw a sales decline of 10.7%

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Retail TouchPoints

APRIL 13, 2022

Authenticated Resale builds on the retailer’s Size Exchange Program, through which customers are allowed a single return on an item from the brand’s core tailoring collection up to one year from the original purchase date. The returned pieces are then processed through Authenticated Resale. Cuyana Enters Circular Fashion.

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Retail TouchPoints

JANUARY 7, 2022

It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. Getting at the Root of Apparel and Footwear Returns.

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Retail TouchPoints

MARCH 28, 2023

For many years, permissive returns policies have been the norm in ecommerce. For the post-holiday season just past, it’s estimated that the total value of returned goods will be around $171 billion. retailers were revisiting their returns policies as of late 2022. With numbers like these, it’s no wonder that most U.S.

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Retail TouchPoints

AUGUST 10, 2020

Although public health officials say it’s unlikely COVID-19 infections can be spread by surfaces or physical objects, retailers are being cautious about how they handle returned merchandise. They are instituting disinfection processes and quarantine periods that keep those items from returning to stock for a varying number of days.

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Inside Retail

DECEMBER 16, 2024

House of Darwin operates as a social enterprise and a for-profit apparel firm that invests its income in social activities for isolated Indigenous communities. According to the brand, the store was handcrafted by local artisans and also partnered with other Aboriginal-owned companies and art centres.

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Retail TouchPoints

AUGUST 1, 2022

7 For All Mankind is helping customers in Brazil find their perfect fit through the adoption of AI sizing technology that the denim brand hopes will boost sales and drive down return rates, while promoting less waste in the apparel industry. The brand has implemented the MySizeID solution from MySize Inc.,

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Inside Retail

OCTOBER 30, 2023

With the launch of SA1NT Layers, Former 2XU owner Aidan Clarke has gone back to his roots, with a renewed focus on performance and recovery sportswear apparel. Unfortunately, many garments claim compression but don’t have anywhere near the power and support to actually elevate blood return. We sought to armour the risk takers.

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Apparel Fast Fashion Planning Returns 264

Retail TouchPoints

MARCH 15, 2021

Lord & Taylor will return from bankruptcy as a digital-first retailer in April under its new owner Saadia Group, according to multiple sources. It was acquired by online apparel rental startup Le Tote from then owner Hudson’s Bay Co. Known as the oldest department store in the U.S.,

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Retail TouchPoints

JUNE 28, 2022

retail segment; the National Retail Federation (NRF) found the value of merchandise returned by consumers last year topped nearly $750 trillion. There is clearly a mounting and significant return waste problem. So why aren’t merchants processing these returns in efforts to recoup these massive losses? Take the U.S.

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Retail TouchPoints

AUGUST 3, 2023

After a four -year hiatus, the Victoria’s Secret fashion show will make its return on Sept. Earlier this year , executives hinted at a return. Victoria’s Secret debuted its Amazon storefront in April 2022 , marking the first time the company sold its lingerie and apparel beyond its own stores.

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Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Customers want to see clothing on hangers, pick them up, feel the fabric, try them on, and may even return the items to other shelves or locations in the store.”

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Retail TouchPoints

MARCH 27, 2024

But as ThredUp ’s 12th annual Resale Report shows, the need for a hard sell is over — consumers of all ages have clearly bought into the idea, with secondhand apparel sales growing 15X faster than the broader retail clothing sector in 2023. In the U.S. In the U.S.

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Retail TouchPoints

DECEMBER 20, 2021

Maternity retailer A Pea in the Pod has returned to brick-and-mortar with stores in Chicago and New York City. The two shops will carry an assortment of maternity and nursing apparel from leggings to bras, with associates on hand to provide complimentary bra fittings, style advice and other assistance.

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Retail TouchPoints

DECEMBER 12, 2022

Selling swimsuits online was proving challenging for TA3 Swim due to customers often incorrectly choosing their own sizes — a problem for all apparel and footwear retailers, but particularly for the body-hugging styles sold by TA3 Swim. This helps with conversions but does nothing for return rate.”.

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Returns Apparel Consumer ATS 214

Retail TouchPoints

FEBRUARY 17, 2025

Reduce Return Volumes Accuracy is essential in order fulfillment, and errors can quickly erode customer trust. Fewer picking errors mean fewer returns and replacements, leading to higher customer satisfaction and cost savings. A multi-channel retailer and North Americas leader in womens apparel and lingerie with more than $1.75

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Retail TouchPoints

FEBRUARY 26, 2025

And while there are certainly costs associated with going green (though it turns out greenwashing is often more expensive), sustainability has the potential to boost sales, cut costs and increase efficiencies including the bonus benefit of reducing product returns.

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Inside Retail

JUNE 1, 2023

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. This is especially true with women’s apparel, for example. “We’ve

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Retail TouchPoints

NOVEMBER 26, 2024

Her unique combination of experience at traditional apparel retailers — she previously ran ecommerce for Banana Republic while serving as Chief Marketing Officer of that brand — and digital-first tech brands including GoPro and Pandora , has made Lapic uniquely suited to steer this heritage apparel brand toward digital success.

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Retail TouchPoints

OCTOBER 31, 2023

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the office, with many organizations small and large instituting mandates for at least a partial return to office for the majority of their employees. in the first quarter to a mere 1.6%

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Inside Retail

JUNE 16, 2021

Homewares retailer Sheridan Australia is taking part in a novel trial in which its shredded cotton products are returned to the soil to test whether it can improve cotton soil health and act as a scalable solution to textile waste. The latest Australian estimate shows approximately 85 per cent of apparel is sent to landfill at end of life.

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Retail TouchPoints

OCTOBER 31, 2024

Ultimately, we knew this collab between an iconic apparel brand and a popular IP would appeal to the platform’s Gen Z and Alpha players,” Edelman said. Key metrics include Roblox reach and engagement metrics such as total visits to the gaming experience versus average, return users, favorites and daily average users.

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Retail TouchPoints

AUGUST 19, 2021

Amazon already has leapfrogged Walmart to become the largest apparel retailer in the U.S. David Malka, Chief Sales Officer of logistics company goTRG , said that the format also could help the ecommerce behemoth mitigate one of the largest downsides of selling digitally — higher returns. based on its online sales. .

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Inside Retail

MARCH 26, 2023

While I am disappointed the group has not returned to growth under my leadership, I am proud of the progress we have made towards achieving our strategic objectives,” said Ilczynski. “I I believe the group is positioned for success, with highly-capable executive teams across both marketplaces and a clear focus.”

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A1 Retail

JANUARY 16, 2025

For the second year running, GUESS is proud to announce the return of the exclusive GUESS Winter Project, where once again the brand will be under the spotlight in some of the most iconic and prestigious winter tourist destinations across the breath-taking European Alps.

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Retail TouchPoints

FEBRUARY 25, 2025

Returns are a hassle for fashion retailers, costing a projected $890 billion in 2024, and a source of disappointment to customers. Over 40% of items are returned due to size issues both in the apparel and footwear categories with other common reasons including items were not as described or didnt meet expectations.

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Accessories Promotions Returns Consumer 179

Inside Retail

FEBRUARY 19, 2025

Kontoor Brands, the apparel company behind Wrangler and Lee, is to acquire Canadian outdoor workwear brand Helly Hansen from Canadian Tire Corporation. Founded in Norway in 1877, Helly Hansen is known for its outdoor apparel and clothing innovations, including the first fleece fabrics in the 1960s and the H2Flow temperature regulation system.

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Retail TouchPoints

JANUARY 4, 2022

It’s an important secondary market for returned goods, helping retailers reduce waste and recover cost, especially as returns increase in step with ecommerce growth. Here’s how brands can marry sustainability with returns optimization to get better ROI out of what they’ve already invested in — chiefly, their products.

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Inside Retail

MARCH 17, 2025

For apparel retailer Shona Joy, the last 12 months were focused on improving the traceability and transparency of its supply chain, as well as improving its customer journey. Our customer expects things quicker, the process to be more seamless, the ability to do returns, and better advice all of which has a cost associated, Millar said.

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