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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. If you’re 25 years old, your relationship with ecommerce is fundamentally different than if you grew up shopping in stores.

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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

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Holiday 2021 Wrap-Up: Safety Protocols and Early Shopping Led to a Successful Season

Retail TouchPoints

drop in 2020. “It’s The other complicating factor is you’ve got consumers who are incredibly aware of the supply chain, inventory and shipping challenges that are out there. We appreciate the physical experience of brick-and-mortar and the value of shopping in-store. Overall sales were up 8.5% 1 through Dec.

Shopping 299
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SHEIN Hosts Sold Out Pop-Up Event in San Francisco

Retail TouchPoints

SHEIN took the opportunity to showcase some of its special lines, including the designer-led drop range SHEIN X, the plus-size SHEIN Curve range, a PRIDE-themed assortment and its higher-end MOTF line made from “quality materials and construction.”

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How Bal Harbour Shops’ Unique Traveling Mall Connects with Luxury Consumers

Retail TouchPoints

Back in the 1950’s his grandfather, Stanley Whitman, decided to open a luxury shopping mall in Florida that would rival Manhattan’s Fifth Avenue. Taking advantage of the balmy Florida weather, Bal Harbour Shops pioneered the idea of an open-air shopping mall. Matthew Whitman Lazenby and his family have never dreamed small.

Shopping 299
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Six Things the Consumer of 2021 Really Wants

Retail TouchPoints

Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. One in four consumers are shopping more with small brands. Even more astounding, one in four consumers (and 48% of Gen Z) said they are shopping online because they were bored with nothing else to do.

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Q4 Roundup: Amazon and Target’s Success Spotlights Fulfillment Prowess, Stores or no Stores

Retail TouchPoints

Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree. Struggling Apparel Retailers See Hope Online.