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Uniqlo, DXL, Figs and Other Fashion Brands Turn to Resale, Recycling to Celebrate Earth Month

Retail TouchPoints

and dropping them off in designated RE.Uniqlo bins. To combat this, healthcare apparel brand Figs new Scrubs That Dont Suck program lets customers recycle their old scrubs for a credit toward near gear. Shipping costs are covered by the buyer, and sellers can receive 80% of the selling price in cash or 100% as in-store credit.

Fashion 147
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Walmart Offers Free At-Home Pickups for Online Product Returns

Retail TouchPoints

Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app.

Returns 263
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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

while other apparel and electronics retailers will trumpet order-to-pickup service times of under five minutes. In addition, grocers will use robotic MFCs (microfulfillment centers) to pick and pack their goods from the store locations. Physical stores will still exist for shopping, but with virtual, personalized storefronts.

Shopping 358
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Retail’s Future is Phygital

Retail TouchPoints

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. Customers can try on and test apparel under these simulated conditions (no sales inventory is available on-site), and then purchases are shipped directly to their homes.

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New Research Reveals the Keys to an Impactful Membership Model

Retail TouchPoints

For example, many consumers associated memberships with access, either through unique benefits, physical locations or even product drops. “A Birchbox gave more consumers access to luxury beauty products at a fraction of the price, while BarkBox promised dog parents (and their furry counterparts) a new toy and treat combo every month.

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Returns: The Hidden Opportunity for Retail

Retail TouchPoints

This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. Whether it takes the form of prepaid return labels, easy return drop-off locations or returns packaging, the consumer expects to be able to send back inventory — for whatever reason or no reason at all.

Returns 336
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Foot Locker, JD Sports, Nike do a Full-Court Press for NBA’s All-Star Weekend

Retail TouchPoints

Foot Locker’s Home Court space will be located in the Circle Centre Mall in downtown Indianapolis for all three days of All-Star Weekend. “By Image courtesy Foot Locker) It all begins with a weekend-long activation at Foot Locker’s “Home Court” installation in Indianapolis during All-Star Weekend. 19 launch on Prime Video.