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Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

People have been saying “Retail is dead” for several years now. Multinational athletic apparel retailer Lululemon recently announced its net revenue increased 20% (on a constant dollar basis) to $2.2 No, retail isn’t dead. Bad retail is dead. The problem is it simply isn’t true. Costco grew revenue by 6.7%

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Patagonia founder gives away company to help fight climate crisis

Inside Retail

Yvon Chouinard, the billionaire founder of the outdoor apparel brand Patagonia, said he is giving away the company to a trust that will use its profit to fight the climate crisis. I am dead serious about saving this planet.”. billion, is transferring his family’s ownership of the company to a trust and a non-profit organisation.

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Kmart MD talks Target merger, shrinkage, and adapting to customer behaviour

Inside Retail

Target [also] continued to trade well across its apparel range, but with more challenging results in toys and home, highlighting the opportunity for the division to leverage the strengths of Kmart.” He added that 75 per cent of Target’s range – across apparel, soft home and toy products – will be unique to the brand.

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Bespoke Hat Maker Marcel Rodrigues opens pop-up on Savile Row

Retail Focus

What’s more, his clothing line is crafted using either 100% renewable energy, sustainably sourced cloth or dead stock. Having complimentary apparel, such as a hat maker, only strengthens the offer to customers and in addition, supports our dedication to British craftsmanship.”

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Is the DTC business model dead, or just evolving?

Inside Retail

Like many trends, the discourse around DTC is a rollercoaster, ranging from ‘DTC is dead!’ Analyzing over 80 different rigorous peer-reviewed studies on DTC, we discovered a few common insights that prove the DTC model isn’t dead, it’s just evolving and, in fact, it could still be a great way for smaller brands to build customer engagement.

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How Haus of Dizzy uses bold and bright jewellery to advocate and inspire

Inside Retail

We aim to support First Nations and female-led small businesses by stocking them in our store. All apparel is printed on AS Colour and we also have a great collection of stickers with all the characters and cute slogans such as ‘Deadly Kids Club’. We have a stunning shimmer-wall by our friends at Electric Confetti.

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From Kampot to Myer: the journey of Cambodian fashion label Dorsu

Inside Retail

To a slow fashion apparel brand in rural Cambodia, Australia’s sophisticated fashion capital of Melbourne seems a world away – and not just geographically. Earlier this year, the brand made a debut inside Myer’s Bourke Street Mall flagship store and became the first Cambodian apparel brand to be stocked by the Aussie retailer.

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