Retail TouchPoints

AUGUST 31, 2022

That means having access to, and digging into, the latest data across product, marketing and customer experience. Everyone has a different role in the process, but the goal is to execute the best we can to drive traffic and conversion.” We align on messaging and how we’re going to communicate key stories.

Merchant Services 278

Merchant Services Marketing Planning Finance 278

Retail TouchPoints

JUNE 10, 2020

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Returns Abuse And Customer Expectations. Customers Abusing Merchant Policies.

Returns 179

Returns Merchant Services Drop-Shipping Customer Experience 179

Retail TouchPoints

OCTOBER 15, 2021

this year alone, representing approximately 21% of the total women’s apparel market. Retailers need to listen to the customers who are demanding representation, or risk walking away from potential profit and alienating a new consumer base.”. It all comes down to better understanding who the customer is and how we can best serve them.”

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

Inside Retail

OCTOBER 19, 2021

As global apparel revenues plummeted almost 20 per cent in 2020, e-commerce has emerged as the silver lining of the fashion industry’s challenging year. Fear of the unknown customer can backfire. A sudden influx of new customers can mean a bump in revenue – or a wave of fraud or policy abuse.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Retail TouchPoints

SEPTEMBER 10, 2024

In March 2024, the International Council of Shopping Centers reported that consumers returned 22% of products they bought online from apparel retailers. Implementations aren’t Consumer-Friendly For technology that is supposed to improve the customer experience, many attempts at virtual try-ons miss the mark.

Merchant Services 278

Merchant Services Returns Fashion Consumer 278

Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. I think a world without independent brands and independent merchants and local stores is a very boring world and a very boring landscape for commerce. And fortunately Shopify and our merchants are active participants in all those spaces.

Merchant Services 264

Merchant Services Shipping Fulfillment Social Commerce 264

Retail TouchPoints

NOVEMBER 3, 2020

Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons from COVID-19 into lemonade, according to Keith Jelinek and Richard Maicki, Managing Directors in the Performance Improvement Practice of Berkeley Research Group (BRG).

Drop-Shipping 200

Drop-Shipping Merchant Services Fulfillment Shipping 200

Retail TouchPoints

NOVEMBER 18, 2021

“AR and 3D modeling are going to revolutionize ecommerce because they give an interactive, immersive and really sharp user experience,” predicted Matt Maher, Founder of M7 Innovations. According to a report from Shopify, merchants see a 250% increase in conversions when using 3D product image models instead of 2D images.

Consumer 264

Consumer Merchant Services Payment Services Advertising 264

Retail Focus

JUNE 6, 2024

It then blends these AI-generated sizing cues with insight from True Fit’s Fashion Genome, the world’s largest connected apparel dataset comprising 82 million shoppers and 29,000 brands.

Merchant Services 147

Merchant Services Fashion Returns Apparel 147

Retail TouchPoints

JULY 2, 2021

While discussions on diversity, inclusion and social responsibility have come to the forefront in retail over the last year, the billion-dollar market for adaptive and inclusive apparel remains largely untapped — but that’s changing. “In We’ll talk to our onboard personal assistant, he will know what we prefer and will help us solve problems.

Merchant Services 200

Merchant Services Customer Experience Marketing Consumer 200

Retail TouchPoints

DECEMBER 3, 2020

RetailNext found that Black Friday store traffic dropped by 48% year over year, with jewelry (-53.5%), footwear (-52.8%) and apparel (-50.2%) seeing the most significant drops. Adobe reports that the percentage of retailers offering curbside services also increased year over year, from 15% in 2019 to 23% this year.

Drop-Shipping 205

Drop-Shipping Consumer Merchant Services Shipping 205

Retail TouchPoints

JULY 17, 2020

Mass merchants in particular have benefited from this change: private label sales in the segment have increased by 41% over the past five years , approximately 4X higher than overall private label growth. COVID-19 Creates The Foundation For Private Label Renaissance. growth rate. In comparison, one hot market that may cool off is resale.

Retail Trends 147

Retail Trends Apparel Fulfillment Merchant Services 147

Retail TouchPoints

JANUARY 30, 2023

‘It’s About our Name Being Spoken in Houses’ Copper Compression sells therapeutic, copper-infused health aids targeting both fitness and pain relief customers. The company was acquired by Adjmi Apparel Group in 2019, and Mangione has been there since the beginning (he even served as a product model in the early days).

Merchant Services 162

Merchant Services Beauty and Health Payment Services Returns 162

Store Growers

JUNE 24, 2023

Last Updated on July 3, 2023 Ecommerce merchants are no strangers to using Google Merchant Center. This powerful platform lets merchants manage, modify, and adjust their ecommerce shops across Google’s various services, such as Google Shopping, Ads, My Business, etc. First, log in to Google Merchant Center.

Merchant Services 36

Merchant Services Drop-Shipping Shipping Accounting 36

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty.

Fulfillment 41

Fulfillment Merchant Services Drop-Shipping Shipping 41

Star Miconics

OCTOBER 21, 2022

In addition, convenience and ease of use helped scale online ordering, curbside pickup, and delivery services, all becoming a mainstay of the modern customer experience. Even before the global pandemic, studies have shown that consumers and merchants were pivoting to digital and mobile technologies. trillion U.S.

Merchant Services 52

Merchant Services Customer Experience Apparel Fulfillment 52

Retail TouchPoints

JANUARY 23, 2025

that, together, process millions of returns every month. Happy Returns is about 10 years old, and we’ve seen a real evolution of how merchants think about returns, particularly as younger consumers [account for] a higher share of overall spend , said Fehr in a session at the NRF Big Show. That mindset is changing.

Returns 272

Returns Merchant Services Payment Services Drop-Shipping 272

Mass Relators

AUGUST 3, 2023

Amazon’s CEO, Andy Jassy, attributed the company’s success to a relentless focus on customer experience. “It We continued lowering our cost to serve in our fulfillment network, while also providing Prime customers with the fastest delivery speeds we’ve ever recorded. billion for the same period in 2023. Amazon store.

Merchant Services 52

Merchant Services Advertising Fashion Apparel 52

Retalon

MAY 10, 2024

We refer to these as Merchant-driven organizations. One way that OTB funds can be managed is by categories, such as women’s wear in the apparel department. This buffer allows stores to maintain appealing, fully stocked displays and ensures customer satisfaction by having products readily available.

Planning 41

Planning Markdowns Merchant Services Payment Services 41

Retalon

MAY 10, 2024

We refer to these as Merchant-driven organizations. One way that OTB funds can be managed is by categories, such as women’s wear in the apparel department. This buffer allows stores to maintain appealing, fully stocked displays and ensures customer satisfaction by having products readily available.

Planning 41

Planning Markdowns Merchant Services Payment Services 41

Retail Geek

OCTOBER 29, 2021

It was a rigorous process. Jason: [3:54] That that is awesome I’m going to assume the one slight negative is you get some good news like that you get all those those post cooking on LinkedIn and I’m assuming, every vendor under the planet has I read your news and is now pitching you for something.

Advertising 52

Advertising Merchant Services Payment Services Finance 52

Retail Geek

APRIL 7, 2023

So that was interesting and then the to me the most geeky coolest thing of all although controversial is during the pandemic, the Brazilian government launched a government-sponsored instant payment system so I got. The thing that has grown a ton is you know shoptalk offers this Meetup service.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail TouchPoints

SEPTEMBER 3, 2020

In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Conversely, 73% of consumers responding to a survey by Returnly said they would not shop with a brand again after a poor returns experience.

Returns 334

Returns Merchant Services Shipping Department Stores 334

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. Tactical apparel retailer 5.11 View the session on demand.

Payment Services 245

Payment Services Merchant Services Consumer Customer Experience 245

Retail Geek

JANUARY 6, 2023

We cover many of the tactical challenges (onboarding SKUs, product content, fulfillment, and curation), as well as the opportunities of this new “CircularCommerce” space. Matt: [18:53] No no that I left before any of those kind of process integration initiatives occurred. And we wound up. [29:43]

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Retail TouchPoints

MARCH 24, 2023

Shopify has launched a new integration with Google Cloud that enables its merchants to leverage Google-quality search capabilities and AI innovations on their sites. Enterprise brands on Shopify can now access Google Cloud’s Discovery Al solutions directly through Commerce Components , Shopify’s enterprise retail solution.

Merchant Services 306

Merchant Services Shopping Apparel Fulfillment 306

Inside Retail

JANUARY 11, 2022

I would say it is the most challenging [situation] we’ve faced, and unlike apparel, which you can air freight, in the furniture industry, you’ve actually got to get it in containers and ship it because they’re bulky goods. Our view and the view of our merchants is that 2023 is probably when we will see it stabilise. It was drastic.

Apparel 130

Apparel Returns Accounting Management 130

Retail Geek

JULY 9, 2021

9:39] In the same way it made sense for Amazon to rent a WS capacity to others and you know provide some of these other services it’s a way to monetize their delivery Network and their fulfillment Network so I think it’s super smart. Jason: [8:43] Yeah I generally agree I’m not confident that it’s I’m sure.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail Geek

MARCH 11, 2022

8:48] I think the best strategy here is to take all these Services create microservices out of them, and then sell them and compete with like the fabrics and the Commerce tools is that the other one always forget it yeah you kind of so have a headless option. kind of like a ship station they acquired point of sale system.

Drop-Shipping 52

Drop-Shipping Shipping Fulfillment Merchant Services 52

Retail Geek

OCTOBER 6, 2022

Services to other retailer. So instacart launched a whole sort of portfolio that they call the connected stores which are kind of all these back at back of house. [9:02] So instacart launched a whole sort of portfolio that they call the connected stores which are kind of all these back at back of house. [9:02]

Social Commerce 52

Social Commerce Merchant Services Shopping Dead-Stock 52

Retail Geek

MAY 28, 2021

The more reasons Amazon has for people that join Prime the more money they make on this whole ecosystem of services around Prime and it’s. Approved and and this one will have to go through that process as well a minor fun fact there. It’s one of their biggest competitive advantages versus other.

Merchant Services 92

Merchant Services Apparel Shipping Marketing 92

Retail Geek

JANUARY 12, 2024

A lot of people are using it for customer service and really improving that. It’s impacting the customer experience and improving retailers margins because they can be wildly more efficient. AI is going to be a flash in the pan.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59