Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Planning 317

Planning Wholesale Customer Experience Store Operations 317

Retail TouchPoints

AUGUST 5, 2024

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even packaged food from Stonewall Kitchen (along with paper, pens and school supplies, of course).

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

MARCH 18, 2021

Shoppers across demographics now routinely order their groceries online just as they already did their books, electronics, and apparel. What has emerged as a genuine concern, however, are the incontrovertible shortcomings in customer experience. As a result, profitability for these online grocers is a challenge.

Fulfillment 246

Fulfillment Grocer Inventory Management Customer Experience 246

I Vend

JANUARY 13, 2022

Not surprisingly, the biggest source of returns is wearable items – with the top five being clothes, men’s dress shirts, shoes, make-up, sports apparel. As many as 92% of consumers say they will return to a retailer if they have a positive customer experience with returns, and they can generate an opportunity for cross sell/upsell. .

Customer Experience 98

Customer Experience Returns Management Inventory Management 98

Retail TouchPoints

MAY 17, 2024

As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. Increasing a customer’s confidence in sizing reduces the need to bracket, where shoppers order multiple sizes, ensuring that returns are baked into the purchase.

Returns 278

Returns Fulfillment Inventory Management Apparel 278

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Don’t Overspend on Real-Time Inventory Update Frequency.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

JULY 12, 2022

Apparel is a bit tougher — it’s a lot harder to virtually fit a body than it is a face or a room — but that tech is coming along quickly. One upcoming project the group is working on is AR-powered product sorting that would let customers filter the products on store shelves similar to a results filter on a website. Enter retail.

Apparel 364

Apparel Inventory Management Consumer Shopping 364

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 278

Store Operations Shipping Fulfillment Store Layout 278

Retail TouchPoints

JANUARY 25, 2022

It’s energizing to think about customer experience transformation and what that could possibly mean for a business. In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. We all like to think big.

Management 264

Management Marketing Customer Experience Inventory Management 264

Retail TouchPoints

FEBRUARY 20, 2023

However, immersive retail experiences that captivate customers’ attention and ultimately lead to greater profitability are a fusion of the physical and digital worlds. For example, an apparel store specializing in athletic shoes may use RFID/NFC sensors to engage with a customer interacting with the product.

Advertising 246

Advertising Sporting Goods Returns Inventory Management 246

Retail TouchPoints

OCTOBER 4, 2024

“Really authentic product reviews are another point of transparency,” said Black, so it’s worth retailers’ while to make sure reviews on their site are actually provided by genuine customers/users. Additionally, visual UGC, particularly with apparel sales, is vital.

Returns 263

Returns Inventory Management Consumer Management 263

I Vend

APRIL 2, 2025

Beyond POS: Enhancing Customer Experience and Efficiency True retail management software extends beyond pure POS – it includes functionality that will help you to enhance customer experiences and operational efficiency. So think about retail management software with mobile POS functionality.

Management 52

Management Payment Services Inventory Management Point of Sale 52

RETAIL MANAGEMENT SOFTWARE

JUNE 3, 2024

Yet, many apparel retailers find themselves grappling with a myriad of challenges that hinder their growth and efficiency. From inventory management woes to order processing bottlenecks, the complexities of running a fashion business can often feel overwhelming.

Apparel 52

Apparel Fashion Inventory Management Management 52

Retail TouchPoints

MAY 30, 2023

Additionally, because the weather can affect consumers’ purchasing psychology, particularly in terms of apparel, retailers can use AI- and machine learning-powered tools to incorporate weather forecasts into inventory and merchandise allocation planning. Want to Expand Back-to-School Shopping Baskets?

Shopping 294

Shopping Consumer Planning Inventory Management 294

Inside Retail

MARCH 7, 2024

billion apparel industry in Australia. Despite a slight dip in 2020, the global apparel market is set to grow to about US$2 trillion by 2028, from US$1.79 Locally, women’s apparel represents the largest segment with an estimated market volume of US$11.86 billion; the men’s apparel market is about half of that, worth US$6.35

Boutique 130

Boutique Apparel Fashion Wholesale 130

Inside Retail

SEPTEMBER 20, 2022

Order Management isn’t just about stock management though – it also relates to offering your customers the most efficient methods to connect them and your product – whether through delivery, click and collect, ship to store, to name a few of the current options.

Fulfillment 147

Fulfillment Inventory Management Management Apparel 147

Inside Retail

NOVEMBER 27, 2023

The journey towards this tech-augmented retail reality is exhilarating, filled with opportunities to craft unforgettable customer experiences, optimise operations and carve out a competitive edge in a bustling market. This is especially crucial in managing seasonal or event-driven merchandise.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

I Vend

JULY 9, 2023

Sub-optimal customer experience – We know that a positive customer experience increases sales – by as much as 2% to 7%*. So if your retail solution isn’t actively delighting customers, it is hurting your business.

Inventory Management 98

Inventory Management Checkout Customer Experience Management 98

Inside Retail

JULY 27, 2022

Among retail decision-makers, 70 per cent hold this view; the idea is even more prevalent among those in the specialty non-apparel space. Digital customer experience the top priority. And lower-revenue retailers are also more likely to agree that while they made changes quickly, they didn’t necessarily optimise them.

Inventory Management 130

Inventory Management Returns Customer Experience Apparel 130

Inside Retail

OCTOBER 16, 2022

It also enhances the customer experience by improving visibility into inventory levels enabling salespeople to solve customer product queries on the spot. Sounds strange to cut costs and enhance the customer experience, but this is exactly what RFID does.

Customer Experience 147

Customer Experience Sporting Goods Inventory Management Management 147

Inside Retail

OCTOBER 9, 2024

From customer service to inventory management, artificial intelligence (AI) has become a ubiquitous presence, offering advantages like speed, accuracy, and predictability. In-store experiences: A great store experience isn’t just about attractive displays or stocked shelves.

Inventory Management 130

Inventory Management Outdoor Consumer Apparel 130

Inside Retail

FEBRUARY 26, 2024

From March 6 to April 20, the fashion label will open the Paul Smith Clubhouse at Nordstrom’s New York City flagship, a retail takeover that will include cocktails and bites in addition to apparel. The brand can also gain experience with retail operations. per square foot for a pop-up versus $32.12 per square foot for a mall space.

Retail Trends 130

Retail Trends Department Stores Fashion Inventory Management 130

Clover - Retail

NOVEMBER 13, 2024

From inventory management to building, launching, and running an online store, Clover has combined its best systems, devices, and tools with features designed especially for small business retailers into a simple plan that can grow with your business. Take inventory management, for instance. trillion annually.

Payment Services 52

Payment Services Accessories Apparel Inventory Management 52

Retail Focus

JULY 3, 2024

Luxury brands might strategically select unconventional locations for their pop-up stores or engage in collaborations with artists, designers, or other brands to generate buzz and attract diverse customer segments. The limited duration and space of pop-up stores also promote focused inventory management.

Consumer 162

Consumer Promotions Shopping Store Layout 162

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 27, 2024

These solutions leverage advanced algorithms and techniques to extract actionable insights from vast datasets, enabling retailers to optimize various aspects of their business, including sales, marketing, inventory management, and customer engagement. What is Retail Analytics Software?

Inventory Management 52

Inventory Management Management Customer Experience Marketing 52

365 Retail

SEPTEMBER 1, 2024

Big Data Optimising Inventory Management Any retail establishment depends on good inventory control. Big data offers the insights required to maximise inventory levels and guarantee that the correct products are always on hand.

Target Market 52

Target Market Consumer Advertising Returns 52

Retail TouchPoints

DECEMBER 25, 2023

Multinational athletic apparel retailer Lululemon recently announced its net revenue increased 20% (on a constant dollar basis) to $2.2 Helping customers leave the store with everything they need is a key way to enhance the customer experience. Better inventory management means better business operations, period.

Customer Experience 282

Customer Experience Dead-Stock Store Layout Point of Sale 282

Retalon

DECEMBER 8, 2021

Many cope by using generalized approaches for allocation like category-level inventory management. Besides giving you control over inventory and the customer experience, the DIY approach can make you more competitive. Fulfillment models that work for apparel may not work as well for appliances.

Fulfillment 41

Fulfillment Merchant Services Drop-Shipping Shipping 41

Retail Geek

NOVEMBER 9, 2023

Better at Inventory management and I joke sometimes although I’m only half joking that supply chain has really come to the front office it’s like really part of the customer experience at this point and has such an opportunity, to either negatively impact our hopefully positively impact.

Beauty and Health 64

Beauty and Health Returns Consumer Apparel 64

Inside Retail

FEBRUARY 17, 2025

Brands like Aritzia, Shein and Temu have become social media specialists at the heart of the customer experience and product development. Indeed, Shein and Temu are marketplace disruptors, offering a DTC experience online at unparalleled value. In the US alone, TikTok shop garnered 1.1

Payment Services 130

Payment Services Social Commerce Department Stores Consumer 130

Inside Retail

FEBRUARY 23, 2023

Our efforts in Singapore will help to inform our strategies in the APAC market around diversifying the business across geographies, apparel categories and distribution channels,” Huisamen explained. Huisamen said that the business is committed to upskilling its staff around machine learning, design thinking and digital product management.

Inventory Management 246

Inventory Management Apparel Management Consumer 246

Retail TouchPoints

NOVEMBER 29, 2023

I have one [mall] by me that used to mainly be apparel retailers. The goal was to go beyond just buying products on shelves and reframing the customer experience. Many developers and landlords are taking note and applying similar levels of curation.

Shopping 278

Shopping Kiosk Consumer Fulfillment 278

Inside Retail

OCTOBER 11, 2023

The retail giant has since sold Bonobos to WHP Global and Express for $75 million, after paying $310 million for the apparel brand in 2017.) Bypassing intermediaries means brands control the trade margins through sales, marketing and inventory management.

Dead-Stock 130

Dead-Stock Consumer Kiosk Marketing 130

Retail TouchPoints

DECEMBER 9, 2024

Traditional inventory management, where products are neatly stored and processed in batches, may not cut it in this environment. On average, shoppers say theyre willing to wait five to seven business days for non-essential items like home decor, jewelry and apparel. How do brands handle this kind of viral product moment?

Consumer 277

Consumer Drop-Shipping Fulfillment Shipping 277

Inside Retail

MARCH 18, 2025

1: Digital transformation and the rising complexity of the customer journey Digital transformation has reshaped many industries, including (but not limited to) fashion and apparel, multi-category retail, cosmetics and personal care items. Theeconomic pressuresof rising costs are pushing retailers to focus on the most efficient SKUs.

Social Commerce 130

Social Commerce Inventory Management Consumer Apparel 130