Retail TouchPoints

JANUARY 14, 2025

will implement Aptos ONE as its new POS system to bring personalized and efficient interactions to every customer and employee in its 440+ stores across 42 states. Buckle is a specialty apparel retailer that offers a wide selection of on-trend apparel, accessories and footwear. The Buckle, Inc.

Apparel 278

Apparel Store Operations Accessories Shopping 278

Retail TouchPoints

NOVEMBER 22, 2024

However, it is the supporting services and entertainment that really make the space shine, including: The Motorsports Zone , which allows customers to virtually steer a professional-grade F1 racing simulator and race down the iconic Las Vegas Strip; An interactive Puma arcade , where customers can engage in interactive soccer, golf and running games; (..)

Apparel 311

Apparel Accessories Location Fashion 311

Retail TouchPoints

MAY 17, 2022

Through the app, Tom Tailor customers may access the retailer’s entire catalog across categories including apparel and accessories for men, women and children, in addition to its home collection. Tom Tailor was able to integrate the app into its existing ecommerce platform Scayle, affording real-time product and inventory information.

Customer Experience 296

Customer Experience Accessories Apparel Consumer 296

Retail TouchPoints

FEBRUARY 11, 2025

Three new shops will feature curated luxury items such as fine jewelry, on-trend fashion and special occasion apparel, as well as Starboards exclusive fashion jewelry brand.

Jewelry 273

Jewelry Shopping Boutique ATS 273

Retail TouchPoints

OCTOBER 18, 2022

Through the use of people tracking solutions, retailers can look for efficiencies and work to always enhance the full customer experience. He is a multifaceted executive leader with 15 years of experience in marketing, sales, and creative. In an ever-changing market, evaluation and positive action is always key.

Customer Experience 311

Customer Experience Location Apparel Shopping 311

Retail TouchPoints

DECEMBER 29, 2023

From high-end luxury brands like Balenciaga and Gucci focusing much of their stock offering on sneaker apparel to High Street stores like Walmart offering budget-friendly options, sneakers and sportswear is big business for brands.

Apparel 284

Apparel Fulfillment Returns Customer Experience 284

Retail TouchPoints

DECEMBER 25, 2023

Multinational athletic apparel retailer Lululemon recently announced its net revenue increased 20% (on a constant dollar basis) to $2.2 Helping customers leave the store with everything they need is a key way to enhance the customer experience. People have been saying “Retail is dead” for several years now.

Customer Experience 282

Customer Experience Dead-Stock Store Layout Point of Sale 282

Retail TouchPoints

SEPTEMBER 13, 2022

JCPenney has launched a new lifestyle collection inspired by 159-year-old bootmaker and western apparel brand Frye. The apparel can be found at 150 of the retailer’s U.S. The full Frye and Co. men’s and women’s collection is available at JCPenney.com, while footwear and accessories will be sold in 300 of JCPenney’s stores.

Apparel 264

Apparel Accessories Management Location 264

Retail TouchPoints

SEPTEMBER 26, 2023

Kohl’s has debuted a new assortment of women’s adaptive apparel from Nine West , available online. Kohl’s will add more adaptive choices for both men and women this fall across its Sonoma Goods for Life and TekGear private label brands, and will continue to provide inclusive offerings for kids across apparel and footwear.

Apparel 264

Apparel ATS Customer Experience Consumer 264

Retail TouchPoints

NOVEMBER 26, 2024

Her unique combination of experience at traditional apparel retailers — she previously ran ecommerce for Banana Republic while serving as Chief Marketing Officer of that brand — and digital-first tech brands including GoPro and Pandora , has made Lapic uniquely suited to steer this heritage apparel brand toward digital success.

Boutique 289

Boutique Apparel Customer Experience Shopping 289

Retail TouchPoints

DECEMBER 4, 2024

Sports Basement operates 12 locations in Northern California and offers snow and winter sports apparel and gear. David’s Bridal is a leader in wedding and special occasion retailing, operating more than 180 stores.

Apparel 273

Apparel Consumer Location Shopping 273

Retail TouchPoints

OCTOBER 30, 2024

Global apparel and lifestyle brand True Religion is expanding further across the U.S., bringing its total store count to 51. After opening its newest outpost at Katy Mills in Katy, Tex. on May 30, 2024, the brand is unveiling three new stores throughout the month of November. opening on Nov. 15, 2024 Orland Square in Orland Park, Ill.,

Apparel 287

Apparel Location Marketing Consumer 287

Retail TouchPoints

DECEMBER 3, 2024

And while the retailer has embraced ecommerce, its focus hasn’t wavered from providing an experiential, discovery-oriented in-person shopping experience for a wide range of product categories including apparel, décor, beauty and gifts. We look at ourselves as the antithesis of online shopping.

Shopping 286

Shopping ATS Visual Merchandising Location 286

Retail TouchPoints

NOVEMBER 6, 2023

Direct-to-consumer health care apparel and lifestyle brand Figs has opened its first permanent physical retail space in LA’s Century City Mall.

Apparel 264

Apparel Location Planning Marketing 264

Retail TouchPoints

JANUARY 24, 2025

There have been a variety of technology solutions designed to make a dent in these numbers, with many focusing on pre-purchase fitting technology to decrease returns of apparel and footwear purchased online. The numbers back up this somewhat cynical assertion: the National Retail Federation (NRF) reported that U.S. of all purchases.

Returns 278

Returns Apparel Consumer Checkout 278

Retail TouchPoints

NOVEMBER 22, 2024

Collaboration; and The Feel House Cozy Cafe , where they can enjoy complimentary organic coffee and warm beverages, themed sweets and other treats.

Apparel 278

Apparel Fashion Location Management 278

Retail TouchPoints

DECEMBER 6, 2024

Were also expanding our innovations like Carters PurelySoft and Little Planet, showcasing our commitment to relevant styling and premium, sustainable fabrics like organic cotton and the largest assortment of OEKO-TEX certified baby apparel. RTP: You noted that Little Planet is your most sustainable brand.

Visual Merchandising 289

Visual Merchandising Apparel Marketing Fashion 289

Retail TouchPoints

MARCH 26, 2025

Palladini brings more than 30 years of senior leadership experience to the baby and child apparel retailer. As a result, the apparel and accessories business swelled to account for nearly 20% of total sales. In his time at Vans , a division of VF Corporation, he more than doubled global revenue to over $4.2

Apparel 147

Apparel Wholesale Accessories Accounting 147

Inside Retail

FEBRUARY 26, 2024

Fast forward to 2024, it has expanded into apparel while leading the retail industry in sustainability measures. It definitely changed the game for us as an e-commerce brand, especially in [terms of] customer experience and acquisition. Paire first launched in 2020 with a single product, socks.

Apparel 244

Apparel Fast Fashion Fashion Wholesale 244

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. RFID tags placed on jerseys, hats and other items allow customers to carry out (and even wear out) their purchases without standing in line to check out.

Apparel 278

Apparel Payment Services Checkout Location 278

Retail TouchPoints

NOVEMBER 11, 2024

Orlando locals and visitors can now browse an extensive assortment of Disney and Marvel licensed apparel and plush toy collections featuring beloved characters including Mickey and Minnie Mouse, Spider-Man, Stitch, Dumbo and more. The Orlando store uses early and exclusive access to collections to draw customers in.

Accessories 289

Accessories Fashion Apparel Consumer 289

Retail TouchPoints

MARCH 28, 2025

Tosha Hays Tosha Hays, EVP of Sourcing and Product at Venus Fashion , a trendy womens apparel brand with a focus on swimwear, began providing AI tools to her team about two years ago, but the learning curve has never really flattened out. That makes things both challenging and exciting for early AI adopters.

Fashion 162

Fashion Apparel Inventory Management Fast Fashion 162

Retail TouchPoints

MARCH 18, 2024

Ebay has added luxury apparel to its consignment service , so sellers can now hand off the listing and selling of these goods to Ebay experts. UK and Germany, the company reported.

Apparel 173

Apparel Shipping Fashion Customer Experience 173

Inside Retail

MARCH 17, 2025

For apparel retailer Shona Joy, the last 12 months were focused on improving the traceability and transparency of its supply chain, as well as improving its customer journey. Millar, of Shona Joy, emphasised that cost-cutting cannot come at the detriment of the customer experience, as customer expectations have risen over 2024.

Fulfillment 248

Fulfillment Inventory Management Supply Chain Management Apparel 248

Retail TouchPoints

SEPTEMBER 17, 2024

Customers will now be able to earn Stitch Fix credit for “gently worn” apparel items they give back to the brand via ThredUp ’s Resale-as-a-Service (RaaS) functionality. Earlier this month , Stitch Fix reimagined its brand and customer experience following several years of weak sales and a shrinking customer base.

Merchant Services 290

Merchant Services Accessories Apparel Shipping 290

Retail TouchPoints

APRIL 1, 2025

Beginning now with accessories, to be followed by suits in April, the collection from Perry Ellis and its subset Cubavera will feature versatile, fashion-forward apparel designed to celebrate moments from parties to weddings and other special occasions even looks for the honeymoon.

Apparel 147

Apparel Accessories Promotions Fashion 147

Retail TouchPoints

OCTOBER 27, 2024

For example, Walmart recently relaunched its $2 billion No Boundaries private label apparel line with styles, sizes and features specifically designed to appeal to Gen Z consumers. That’s changed the look of both marketing and the products retailers sell.

Payment Services 321

Payment Services Consumer Jewelry Marketing 321

Inside Retail

JANUARY 28, 2025

The brand delivers a contemporary approach to mindful apparel, balancing design innovation with quintessential ready-to-wear styles. We go direct to consumer because we would rather give our customers a really high-quality product, and if that means that there’s less margin in there, we don’t mind.

Wholesale 250

Wholesale Fashion Accessories Boutique 250

Retail TouchPoints

OCTOBER 31, 2024

Ultimately, we knew this collab between an iconic apparel brand and a popular IP would appeal to the platform’s Gen Z and Alpha players,” Edelman said. A longer-term goal is to drive sales of physical shoes from the Clarks X Stranger Things collection, using the game as a vehicle to drive purchase consideration.

Accessories 278

Accessories Fashion Marketing Apparel 278

Retail TouchPoints

DECEMBER 12, 2024

Or picture a fitness apparel brand like Lululemon teaming up with a mindfulness app like Calm to provide a holistic wellness package targeting the self-care consumer. Enhanced customer experience: These unexpected partnerships can surprise and delight shoppers, creating a more engaging and memorable holiday shopping experience.

Promotions 173

Promotions Customer Experience Consumer Accessories 173

Retail TouchPoints

JANUARY 29, 2025

John Ferdinand, who heads the anti-counterfeiting team at intellectual property (IP) management firm Marks & Clerk , said that in the European Union (EU) alone, the apparel industry loses approximately 12 billion ( $12.48 Difficult, but not impossible.

Marketing 264

Marketing Promotions Consumer Apparel 264

Retail TouchPoints

FEBRUARY 4, 2025

Johns Bay, Liz Claiborne and Worthington , and products spanning home, footwear and apparel categories. The website offers small businesses and nonprofits access to JCPenneys vast catalog of brands, including St.

Apparel 191

Apparel Accounting Planning ATS 191

Retail TouchPoints

JANUARY 17, 2025

We also can create branded logo apparel and giftable items for a cruise line or a resort. We also do some product development of our own, creating our own brands and goods in-house. For example, we have a fashion jewelry brand that sells very well across both mainstream and premium cruise lines.

Shipping 278

Shipping Boutique Jewelry Apparel 278

Inside Retail

DECEMBER 9, 2024

Luxury fashion house Louis Vuitton has opened a pop-up store in Adelaide, demonstrating its commitment to maximising customer experience. The pop-up store, located inside Burnside Village shopping mall, offers a variety of the brand’s exclusive collections, including apparel and accessories.

Clienteling 130

Clienteling Accessories Apparel Customer Experience 130

Retail TouchPoints

FEBRUARY 26, 2025

A Tale of Two Retailers Hayman also contrasted two apparel retailers and their overall approach to sustainability. Another, much smaller Swedish apparel retailer, Asket , offers a more limited product assortment thats designed to minimize waste by using long-lasting, high-quality materials.

Returns 191

Returns Apparel Promotions Advertising 191

Retail TouchPoints

JULY 19, 2023

Sweaty Betty’s apparel and accessories are sold in-store, online and through various wholesale partners. With NewStore , the brand has unified its direct offline and online channels to helps drive operational efficiency and improve the customer experience.

Customer Experience 243

Customer Experience Checkout Wholesale Accessories 243

Inside Retail

NOVEMBER 18, 2024

Dusk’s dream team Dusk’s refreshed, world-class executive team is now on a mission to take its redefined brand identity and sturdy value proposition to the people – awakening the customer’s senses 365 days a year. He was previously GM of Retail Apparel Group’s menswear brand Yd, where he led a brand transformation alongside Jeremy Taylor.

Marketing 246

Marketing Customer Experience Shopping Wholesale 246