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How Authentic Reviews, Transparency can Help Alleviate the Headache of Returns

Retail TouchPoints

consumers returned $890 billion in merchandise in 2024, equaling 16.9% There have been a variety of technology solutions designed to make a dent in these numbers, with many focusing on pre-purchase fitting technology to decrease returns of apparel and footwear purchased online. of all purchases.

Returns 278
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Exclusive Q&A: B2B Cruise Retail Player Comes Ashore to Support Resort-Based Luxury

Retail TouchPoints

She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. Shaw: Its going to be very similar to what were doing on ships. We also can create branded logo apparel and giftable items for a cruise line or a resort.

Shipping 278
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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. Once full, the large Gaylords make their way to shipping pallets and the smaller boxes are combined into more Gaylords. That mindset is changing.

Returns 272
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Six Things the Consumer of 2021 Really Wants

Retail TouchPoints

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands.

Consumer 312
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Tools, Value Apparel and Home-Delivered Wine Top List of Fastest-Growing Retailers

Retail TouchPoints

2022 Hot 25 Retailers list — which identifies the brands that boosted their domestic sales by the highest percentages in 2021 compared to 2020 —exemplify three strong COVID-era trends: do-it-yourselfism, consumer preferences for more casual and value-priced apparel and increased alcohol consumption. The Kantar-NRF U.S.

Apparel 246
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Leveraging Voice-Directed Picking to Optimize Multichannel Fulfillment

Retail TouchPoints

Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share. A multi-channel retailer and North Americas leader in womens apparel and lingerie with more than $1.75

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Why Your Online Store Needs a Cross-Border Ecommerce Strategy

Retail Focus

In a world where consumers can shop from virtually anywhere, ecommerce is no longer limited by geography. For example, a fashion store may sell winter clothing in the Northern Hemisphere while offering summer apparel to customers in the South. Evolving Consumer Behaviours Todays consumers are more global than ever.