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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

Geekplus robots are now in use at all three of Happy Returns’ Hubs. Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. They resemble Roombas with a skinny highboy table on top.

Returns 272
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Walmart Offers Free At-Home Pickups for Online Product Returns

Retail TouchPoints

Seeking to minimize customers’ return complexities, Walmart has partnered with FedEx for at-home pickup of unwanted gifts or ill-fitting apparel. Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app.

Returns 263
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Reports: Chinese Ecommerce Player Pinduoduo Launches U.S. Site

Retail TouchPoints

The site offers items across categories including apparel, jewelry, pet supplies and home and garden, many at bargain prices. Temu’s site shows average shipping times to most of the U.S. Pinduoduo has made its most aggressive move yet into non-Chinese markets with the Sept.

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SHEIN Hosts Sold Out Pop-Up Event in San Francisco

Retail TouchPoints

Online fast fashion retailer SHEIN is hosting the latest in its traveling series of pop-up events at San Francisco’s Embarcadero Center from June 24 to 26, 2022. The online resale platform offered Bay Area customers 40% off their first ThredUP purchase and free shipping if they pledged not to shop the SHEIN pop-up event.

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The Secret Behind Quick-Turn Merch: A Strong Partner

Retail TouchPoints

To take the obsession even further, it seems like everyone is wearing branded apparel promoting them. This branded apparel — or merch, as it’s more commonly called — sent consumers into a frenzy. How do these brands turn around these drops so quickly? Everywhere you look, someone is talking about these moments.

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Six Things the Consumer of 2021 Really Wants

Retail TouchPoints

With so much change happening so quickly and so unpredictably, we at Pitney Bowes decided that returning to an 8 th edition of our annual consumer research study wasn’t going to cut it, so instead we moved to a weekly poll of consumer sentiment in Q4 called BOXpoll. One-third think seven-day free shipping is ‘acceptable.’ on average.

Consumer 312
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Q4 Roundup: Amazon and Target’s Success Spotlights Fulfillment Prowess, Stores or no Stores

Retail TouchPoints

Its retail performance exceeded Moody’s analyst expectations, and margins held up well despite heavy competition from rivals like Walmart , Target and Best Buy , according to Charlie O’Shea, VP at Moody’s. Struggling Apparel Retailers See Hope Online.