Study: Consumers Warm to Social Commerce, But Payment Mistrust Could Hamper Growth
Retail TouchPoints
JUNE 7, 2021
The increase in social media usage, combined with a tandem increase in online purchasing, proved to be the push both consumers and brands needed to move into the burgeoning realm of social commerce. Facebook and Instagram Lead the Way in Social Conversion. Brand Content is a Key Driver in Inspiring Social Purchases.
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