Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

Merchant Services 264

Merchant Services Social Commerce Checkout Payment Services 264

Retail TouchPoints

SEPTEMBER 21, 2020

Walmart’s contributions will include the Walmart.com assortment, its e-Commerce marketplace, plus fulfillment, payment and measurement-as-a-service advertising service. Walmart previously expressed interest in TikTok when it joined Microsoft to make a bid for the social network in the U.S.

Payment Services 264

Payment Services Fulfillment Advertising Social Commerce 264

Retail TouchPoints

OCTOBER 2, 2024

This could be a billboard or advertisement on the street, the look and feel of a storefront design, or the physical and digital displays within a shop. Retailers Rethink Spaces, Blurring the Line Between Shopping and Advertising Studies show that U.S. in-store retail media advertising spending will increase more than 30%.

Kiosk 278

Kiosk Advertising Consumer Employee Engagement 278

Retail TouchPoints

JUNE 3, 2021

Even if brands and retailers don’t have a physical store, they have an opportunity to create a seamless customer-focused experience that spans across their branded ecommerce sites, marketplaces and even social channels. SharperImage.com Gets a Big Payoff from a Headless Commerce Upgrade . In fact, it is going to be a $13.8

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail TouchPoints

JANUARY 10, 2023

A lot of sellers will start out selling on a single ecommerce marketplace, but then find as time passes that this marketplace gets more saturated — and more expensive to advertise on — making it harder to sell. Savvy brands are starting to use short-video formats and livestreaming to social-sell their products.

Payment Services 287

Payment Services Drop-Shipping Fulfillment Shipping 287

Retail TouchPoints

OCTOBER 7, 2022

Social Commerce Meets Affiliate Marketing. The Independent ’s move is yet another sign that ecommerce has officially moved beyond the store website; consumers increasingly expect to be able to make a purchase when and where inspiration strikes , whether that be on social media, while streaming videos or directly in search engines.

Merchant Services 278

Merchant Services Checkout ATS Fulfillment 278

Retail TouchPoints

AUGUST 9, 2022

You want to also offer consumers something that hasn’t been fulfilled by their current options.” Consumers may have a desire to find new brands and unique products from around the globe, but one question may prevent them from clicking “add to cart”: Will this product have the same quality that’s advertised?

Social Commerce 305

Social Commerce Returns Consumer Marketing 305

Retail TouchPoints

JULY 30, 2020

Heightened competition inspiring hyperlocal, omnichannel advertising. That means both omnichannel retailers and their online-only counterparts will be vying for the same shopper dollar, creating a hyper-competitive advertising landscape.

Merchant Services 315

Merchant Services Advertising Apparel Consumer 315

Retail TouchPoints

AUGUST 24, 2023

Educational Insights also were early adopters of other social commerce offerings on platforms like Facebook and Instagram, but Parkhurst said no previous platforms they tried even came close to performing like TikTok Shop has. The company also sees lifts in sales at Walmart, Target and other retailers during these live sessions).

Shopping 244

Shopping Merchant Services Fulfillment Social Commerce 244

Star Miconics

FEBRUARY 16, 2024

Part of this shift is the emergence of social commerce, a trend that’s setting the stage for this next retail revolution. Combining mobile shopping and social media, two of the most popular contemporary pastimes, retailers are finding more creative ways to engage consumers, drive sales, and enhance the shopping experience.

Social Commerce 59

Social Commerce Merchant Services Shopping Consumer 59

Retail TouchPoints

DECEMBER 2, 2022

The company’s website, built on WooCommerce , features all 2,000+ items carried in the store, and orders are fulfilled directly from the store itself. Social media also has become an integral part of the business, especially because Economy Candy doesn’t pay for any advertising. “We’ve Word-of-Mouth in the Digital Age.

Social Commerce 290

Social Commerce Clienteling Location Shopping 290

Retail TouchPoints

NOVEMBER 11, 2021

Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. Another layer of the marketplace conversation is new media and advertising offerings. 17 from 1:20 to 2:10 p.m.

Merchant Services 342

Merchant Services Payment Services Consumer Beauty and Health 342

Retail TouchPoints

DECEMBER 21, 2023

Media and Advertising Became More Contextual (and Measurable) Marketing teams are feeling more pressure to perform. Other brands are exploring how to embrace more contextual advertising vehicles — such as retail media , CTV or even shoppable TV — that allow them to reach consumers in a more contextual way. Nicole Silberstein 2.

Sporting Goods 306

Sporting Goods Advertising Consumer Apparel 306

Inside Retail

JUNE 1, 2022

Whether through digital campaigns, marketplaces or social media, clarify the path to purchase so it’s easy for consumers to find you and complete their purchase. Fulfil customer expectations. Achieve automation and scale with the right fulfilment options. Fulfilment and delivery plans. Social commerce.

Social Commerce 130

Social Commerce Fulfillment Wholesale Consumer 130

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 187

Consumer Payment Services Fulfillment Advertising 187

Retail TouchPoints

SEPTEMBER 12, 2023

Creators can share products in short videos and livestreams, and sellers can choose the Affiliate plan that’s the right fit for their brand; TikTok Shop ads , offering sellers more opportunities to promote their TikTok Shops; Fulfilled by TikTok (FBT) : A new logistics solution that lets merchants focus on their products while TikTok Shop stores, (..)

Merchant Services 278

Merchant Services Payment Services Shopping Checkout 278

Retail TouchPoints

JANUARY 24, 2023

.” — Kristi Argyilan, SVP, Retail Media, Albertsons Media Collective “At Nordstrom, we’re excited about the growth of brand advertising and offering new ad platforms and formats such as video to create much richer connections for our customers. Onsite advertising makes up 40% of our investment; 60% is off-site advertising.

Home Furnishings 279

Home Furnishings Advertising Consumer Customer Experience 279

365 Retail

MARCH 1, 2022

We predict that the ongoing shift in buyer behaviour and subsequent move to online shopping will be the driving forces for brands to continue and even accelerate the pace of their Amazon digital transformation sales strategies, as well as use this as an opportunity to improve their digital commerce operations.

Social Commerce 111

Social Commerce Drop-Shipping Fulfillment Shopping 111

Retail TouchPoints

JULY 14, 2020

To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. All of them are now charging for advertising and other bells and whistles on their sites. We now ship to 160 countries and we have three fulfillment centers, in the UK, U.S. and Singapore.

Checkout 205

Checkout Fulfillment Shipping Payment Services 205

Retail TouchPoints

FEBRUARY 12, 2024

Watch for sneaky malicious links on social media Social media apps aren’t just a place for people to share photos and connect with friends. Platforms like TikTok and Instagram are rife with scammers looking to prey on young people who are susceptible to buying things they see advertised on the apps.

Shipping 282

Shipping Clienteling Returns Shopping 282

Inside Retail

MAY 7, 2023

Companies typically turn to billboard advertising or flyer distribution to get consumers’ attention and have not been able to market to targeted groups of consumers. The future is bright According to Morandi, commerce in Asia Pacific is experiencing a growth spurt, backed by booming social commerce and a changing multi-generational landscape.

Social Commerce 130

Social Commerce Consumer Fulfillment Shipping 130

Retail TouchPoints

NOVEMBER 27, 2023

Our target demographic is so wide, and we always think of our customer as someone who isn’t just trying to fulfill a need. “Our goal is to reinvent and elevate personal care into moments of joy that inspire pleasure,” Lisbona explained.

Consumer 296

Consumer Wholesale Marketing Accessories 296

Inside Retail

NOVEMBER 7, 2022

With shoppers often buying sweets, custom-made apparel, accessories and jewellery, White Day offers e-commerce platforms a huge opportunity to fulfil consumers’ needs. The e-commerce factor. Social commerce platforms are exploring the potential of the market through live streaming, e.g The show goes on.

ATS 130

ATS Social Commerce Consumer Promotions 130

Rangeme

JUNE 8, 2021

However, to be successful, “you need to invest in site build, content creation, marketing/advertising and more if you want to reach the same caliber of audience a marketplace provides,” says Megan Kimmerer, client success and communications manager at geekSpeak Commerce, an e-commerce services agency in Toronto.

Payment Services 105

Payment Services Social Commerce Consumer Marketing 105

Retail TouchPoints

JANUARY 15, 2021

Cost per order: Your cost per order is an important metric because it tells you how much one order costs once advertising, packaging, shipping, etc. Total costs (marketing, packaging, shipping, fulfillment, storage, etc.) / # of orders = cost per order. are factored in.

Payment Services 164

Payment Services Promotions Shipping Planning 164

Retail TouchPoints

SEPTEMBER 8, 2020

The essence of the IRL experience is extended across channels — from the Olivela e-Commerce site to branded social accounts and digital advertising campaigns. On social media, members of the Olivela team share tips for surviving work-from-home life. Digital and store appointments help fulfill the luxury promise.

Consumer 130

Consumer Beauty and Health Fashion Fulfillment 130

Retail TouchPoints

SEPTEMBER 8, 2020

The essence of the IRL experience is extended across channels — from the Olivela e-Commerce site to branded social accounts and digital advertising campaigns. On social media, members of the Olivela team share tips for surviving work-from-home life. Digital and store appointments help fulfill the luxury promise.

Consumer 130

Consumer Beauty and Health Fashion Fulfillment 130

RETAIL MANAGEMENT SOFTWARE

JANUARY 23, 2023

Retail Media Networks Retail media networks are a form of advertising that enables retailers to monetize their first-hand data to better serve customers with more relevant offers when shopping in digital and physical stores and via email/SMS. Fulfilling delivery promises is also crucial to winning and retaining customers.

Retail Trends 94

Retail Trends Social Commerce Shipping Consumer 94

Retail TouchPoints

JULY 2, 2021

As you create these 3D assets, they become valuable in many different ways — your advertising, search results through web and mobile — so you can start to build a broader case for investing in this innovation.”.

Merchant Services 198

Merchant Services Customer Experience Marketing Consumer 198

Retail Geek

APRIL 30, 2021

Jason: [1:51] Yeah so Scott one of the interesting things in Facebook’s announcement is they referenced the the likely impact that the that Apple’s changes to mobile, app tracking the idea of a would have on their go forward advertising revenue and is a reminder. 3:25] The iOS 14.5

Fulfillment 98

Fulfillment Payment Services Merchant Services Shipping 98

Retail Assist

JANUARY 17, 2023

Quick commerce, social commerce, marketplaces, greenwashing of brands, a resurgence in physical retail and a rebalancing of ecommerce were key themes during the year. Whilst some press reports suggest there could be a decline in social media usage amidst a shunning of Big Tech, it’s pretty unlikely.

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

Retail Geek

APRIL 7, 2023

We also briefly discuss e-commerce in Brazil, around Jason’s recent trip to São Paulo. In this episode we recap everything you may have missed if you couldn’t make it to Las Vegas. But apparently like taking the email address of all the people you sell something too and uploading it to a server via an API is too hard.

Merchant Services 52

Merchant Services Payment Services Social Commerce Advertising 52

Retail Geek

JANUARY 20, 2023

Shopify launches an ad product such as a retail media network Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. 6:08] Startup automation things that could bring automated picking to store fulfillment or small fulfillment centers or. Pick to light systems and gloves like a lot of.

Social Commerce 52

Social Commerce Fulfillment Drop-Shipping ATS 52

Retail Geek

JUNE 25, 2021

Now we did see growth on Amazon I’ve seen some reports out there that Amazon was flat, or even I saw one report that said it was it was down for Prime day but we didn’t see that we saw we saw growth. [12:38]

Apparel 66

Apparel Advertising Marketing Fulfillment 66

Retail Geek

AUGUST 20, 2022

First move to making fulfillment by Amazon available to non Amazon sellers or at least sellers off of the Amazon platform and so it’s kind of interesting. Checked out on Tick Tock in huge quantities yet but it’s super interesting the Amazons kind of approach to social commerce, is get content creators and influencers and sellers.

Consumer 83

Consumer Wholesale Drop-Shipping Social Commerce 83

Retail TouchPoints

JANUARY 24, 2023

Social shopping is becoming more and more popular given the surge in social media usage and the ease of completing a transaction without ever leaving the app. It’s no surprise that social commerce sales are expected to reach $45.74 What should advertisers be aware of when investing in this format? billion in 2022.

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Advertising Social Commerce Consumer Fulfillment 276

Retail Geek

FEBRUARY 28, 2023

In this episode we cover: Amazon Q4 Earnings Walmart Q4 Earnings US Department of Commerce Q4 e-commerce data Discussion of Temu and other Social Commerce News Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Jason: [33:04] The for Sheehan.

Apparel 52

Apparel Drop-Shipping Social Commerce Shipping 52