Retail TouchPoints

MARCH 22, 2022

The model that Amazon first pioneered 22 years ago — an online shop of products from third-party sellers (as opposed to its own inventory) and advertising offerings to help those sellers connect with consumers — is becoming commonplace across the retail industry. It very well might be [advertising].”.

Advertising 299

Advertising Department Stores Wholesale Management 299

Retail TouchPoints

NOVEMBER 21, 2023

November and December holiday sales average around 19% of total retail sales, per the NRF , and this share can be even higher for some department stores and specialty retailers. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership. Per Adobe Analytics , consumers spent $11.3

Shopping 278

Shopping Consumer Specialty Retailers Department Stores 278

Retail TouchPoints

MAY 27, 2021

It’s true that some of this marketplace momentum can be attributed to retailers looking to take a bite out of Amazon’s pie by launching their own “Everything Stores” (Walmart and Target in particular come to mind). Regardless of the form the marketplace takes, the aim is the same — to keep consumers in your ecosystem for as long as possible.

Fulfillment 280

Fulfillment Advertising Shopping Department Stores 280

Inside Retail

NOVEMBER 8, 2022

per cent) and department stores (down 0.4 Aussie consumers appear to be still spending those cash reserves built up over the Covid years, engaging in some sort of short-term gratification, turning to retail therapy to deal with the news of impending crises. . per cent bump. I’d say it’s a little more complex than that.

Advertising 246

Advertising Department Stores Consumer Accessories 246

Retail TouchPoints

MARCH 13, 2024

Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary categories and companies geared toward more price-conscious consumers flourished, opportunities presented themselves for brands that kept an open mind. However, not all customers behave the same.

Payment Services 264

Payment Services Consumer Customer Retention Marketing 264

Retail TouchPoints

MARCH 29, 2024

Data from Statista shows that the average tenure of chief marketing officers (CMOs) at the leading 100 advertisers in the United States reached 39.6 Executives in this role are caught in a whirlwind of balancing investments with rapidly evolving consumer touch points, staying afloat amidst a sea of trends, strategies and tactics.

ATS 270

ATS Department Stores Marketing Consumer 270

Inside Retail

MARCH 14, 2024

Doubling down on Myer One To date, Myer’s customer loyalty program Myer One has over 7 million digitally contactable members and the department store’s fiscal turnaround has been loyalty-led. The return on investment from advertising budgets is hard to determine, while the return on investment for loyalty programs is trackable.

Department Stores 243

Department Stores Returns Advertising Planning 243

Retail TouchPoints

FEBRUARY 28, 2022

It found that 67% of consumers believe that the best shopping experiences of the future will incorporate both human and digital channels. Most of them, of course, achieved their initial success through the use of creative advertising and storytelling, often in mass-market print and television.

Fulfillment 264

Fulfillment Advertising Jewelry Department Stores 264

Inside Retail

OCTOBER 27, 2022

million, a fraction of the amount that many other direct-to-consumer businesses have raised to achieve a similar annual revenue. “We could do it without fundraising because we have positive EBITDA, but it’s about how quickly you want to grow,” the chief executive said. So far, Trinny London has raised £7.5

Department Stores 246

Department Stores Advertising Accounting Fashion 246

Inside Retail

JUNE 22, 2021

The team is also working with vendors to ensure product images and advertising reflect its target audience – like the national TVC and print campaign starring comedian Jean Kittson that Starts at 60 itself is rolling out in conjunction with the launch of its online retail offer. Older online shopping ‘boom’. A race to reach baby boomers.

Payment Services 236

Payment Services Department Stores Shopping Consumer 236

Inside Retail

AUGUST 10, 2023

Interject and hijack” Laws pointed to discount department store Big W as a retailer that has successfully used Pinterest to engage people across the entire user experience – from when they are making discoveries, to the point where they are ready to buy. Our job is to make the ideas that they are creating shoppable.”

Advertising 228

Advertising Department Stores Shopping Planning 228

Retail TouchPoints

JULY 20, 2022

While consumer expectations have continuously shaped retailers’ strategies, tech choices and best practices, COVID-19 accelerated this rate of change. Finally, “innovative” capabilities would incorporate personalization or tailored results based on consumer context and past behaviors. The result? Social proof for products.

Consumer 288

Consumer Customer Experience Inventory Management Shopping 288

Retail TouchPoints

MARCH 1, 2022

While the growth of online commerce and social media has made it easy for direct-to-consumer (DTC) businesses to start up and ship items to customers, moving such a business to the next level can be a lot tougher. Rise of the ‘Inclusive Consumer’ There are strong indications that many consumers are ready for these changes.

Beauty and Health 260

Beauty and Health Consumer Department Stores Finance 260

Retail TouchPoints

FEBRUARY 7, 2023

While these segments lack some of the strong supplier relationships that exist in grocery, based on our observations and experience, we expect them to benefit substantially from on-site, off-site, and endemic/non-endemic advertising. This is the first step toward a reimagining of the physical store.

Grocer 278

Grocer Apparel Department Stores Point of Sale 278

Retail TouchPoints

APRIL 19, 2021

Retail TouchPoints (RTP) : Why are consumers flocking to livestream shopping? Matt Moorut: Livestream shopping allows consumers to discover new products in a channel that they are already using. For younger consumers, this is an extension of the way they behave online. consumers via this channel? .

Shopping 227

Shopping Social Commerce Promotions Department Stores 227

Inside Retail

MAY 19, 2024

It sells both direct-to-consumer through a mix of online and stand-alone stores and via retail partners, including department stores and pharmacies. Réthoré attributes Asian consumers’ affinity for Jurlique to its core range of rose-based products. It goes beyond industry standards in many ways.

Customer Retention 264

Customer Retention Department Stores Consumer Marketing 264

Retail Focus

DECEMBER 12, 2023

Importance of Christmas Windows to Consumers Enhancing the Festive Atmosphere Christmas windows transcend their role as mere promotional tools; they emerge as architects of a city or shopping district’s festive ambiance. Christmas windows, with their artful displays and thematic storytelling, serve as powerful emotional touchpoints.

Consumer 264

Consumer Department Stores Promotions Returns 264

Inside Retail

JANUARY 3, 2023

Whether it’s a small boutique or a major department store chain, all businesses can harness the potential of this powerful technology. At Amazon, algorithms are used to track consumer behaviour and adapt product recommendations based on a wide range of factors.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

MARCH 20, 2024

Embrace the ‘Ceremony’ of the In-Store Experience During COVID-19 shutdowns, consumers quickly got used to browsing and buying online. Now that consumers have come back into the stores, everybody really wants an experience,” Plenert said. That’s free advertising.”

Specialty Retailers 278

Specialty Retailers Department Stores Consumer Advertising 278

Inside Retail

JUNE 17, 2021

Imran Khan, consumer goods and retail industry director at Salesforce, said the retail industry also need game designers and programmers. “If People from the retail industry would need to change their customer experience and make it more interesting [for their consumers].”. Creativity and talent for storytelling.

Payment Services 211

Payment Services Fashion Department Stores Consumer 211

Inside Retail

DECEMBER 14, 2022

Both brands were able to maintain their wholesale relationships, with Bardot seeing a different type of consumer on its websites, compared to in-store, prior to the closure of its 72 stores in 2019. We’re looking to expand [Bardot Junior] through these department stores, [as well as] through our digital channels,” he said.

Department Stores 130

Department Stores Wholesale Fashion Advertising 130

Indigo 9 Digital

NOVEMBER 16, 2023

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. From mattresses sold by Casper to prescription eyeglasses from Warby Parker ambitious founders have taken a page from Amazon’s playbook hoping to sell goods directly to consumers online. million and $58.5

Consumer 98

Consumer Returns Advertising Marketing 98

Inside Retail

FEBRUARY 5, 2024

A decade ago, the advertising and marketing sector was taken to task by Peter Field and Les Binet. At the time of publication, many brands were prioritising short-term metrics and missing out on the results of advertising campaigns which research showed develop over time. per cent, department stores up 3.6 billion and $1.6

Advertising 130

Advertising Department Stores Supermarket Accessories 130

Retail TouchPoints

JULY 28, 2021

People were already shopping online and ordering food for delivery, but it has become evident that consumer preferences have changed permanently. The retail sector is at a pivotal moment in adapting to the changed market conditions and consumer preferences. A New York-based start-up advertises “groceries delivered in 15 minutes”.

Fulfillment 299

Fulfillment Outdoor Location Shopping 299

Inside Retail

SEPTEMBER 10, 2024

The return of the J Crew catalogue was a deliverable that Wadle promised in a LinkedIn post back in 2020 when she first announced that she would be taking the helm of the brand – but there was already wide consumer demand for its return. The theme is obvious, and maybe a surprise to no one, fashion consumers love to see clothes in print.

Fashion 147

Fashion Returns Department Stores Consumer 147

Inside Retail

AUGUST 20, 2024

With more than 20,000 SKUs across homewares, toys, pet accessories and apparel, Anko-branded products represent 85 per cent of the stock in Kmart stores and have been purchased by a whopping 90 per cent of Australian households. Now, Kmart is looking to take Anko global. We’ve not pushed Anko on that basis. That’s something we’re working on.

Marketing 262

Marketing Department Stores Promotions Accessories 262

Retail TouchPoints

OCTOBER 21, 2020

The report added: “Even as ecommerce grows, we see retailers with stores retaining a significant advantage over online-only retailers for browsing, advice and immediacy of availability.” stores across its portfolio, including DICK’S Sporting Goods outlets, Golf Galaxy and DICK’S Sporting Goods Warehouse Sale outlets.

Sporting Goods 226

Sporting Goods Consumer Apparel Fulfillment 226

Inside Retail

MARCH 13, 2024

Sonder audits and values owned media which quantifies the size of the prize, creating benchmark-based advertising rate cards for every type of retail media channel imaginable. It can often be difficult for finance departments to pick where that value is because a lot of the deals are sometimes struck as ad subsidies.

Advertising 130

Advertising Department Stores Finance Marketing 130

Inside Retail

JULY 21, 2021

To engage the value-conscious consumer, it’s time to consider more effective marketing initiatives and strategies to win, through programs that offer acquisition, increased frequency, and long-term loyalty, like Cashrewards. We take wasted advertising spend and give it to the consumer. So far, Cashrewards has generated $2.5

Beauty and Health 130

Beauty and Health Advertising Returns Department Stores 130

Inside Retail

JULY 29, 2021

They have a retail-wholesale philosophy — they have their own stores, they’re in large department stores [through concessions] and they hold licences for a bunch of very well loved and established brands. IR: What about that mix of own stores, concessions, wholesale and licencing appeals to you as a retail business model?

Wholesale 246

Wholesale Fashion Department Stores Marketing 246

Inside Retail

DECEMBER 13, 2021

The pandemic has impacted some bricks-and-mortar stores all over the world, particularly in larger settings that rely on international travellers. The retail store sales are OK, but stores [that depend] on tourism like department stores and multiple store chains have been heavily impacted,” Butscher said.

Fashion 130

Fashion Accessories Department Stores Advertising 130

Small Biz Trends

JULY 8, 2021

Specialty stores are often a part of small retail store businesses. Unlike department stores that sell a wide variety of items, specialty stores offer niche-specific products. According to a report , small specialty retail stores have a market size of $33.4bn in the US. The answer is a big resounding YES.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Inside Retail

SEPTEMBER 19, 2021

A new on-demand delivery app is connecting consumers with personal shoppers who will go in-store to make a purchase for them and bring it to their doorstep within two hours. Gimme aims to offer the best of both worlds: the ease of online shopping and near-instant fulfilment of buying something in-store. .

Shopping 130

Shopping Supermarket Boutique Department Stores 130

Inside Retail

MAY 19, 2023

The US consumer economy may be weakening, but Walmart is bucking the trend delivering another set of very strong numbers. Improvements to the proposition, including stocking more aspirational brands in areas like beauty, and strong online service levels have helped retain higher-income consumers. Overall group revenue increased by 7.6

Advertising 130

Advertising Consumer Shopping Department Stores 130

Inside Retail

SEPTEMBER 19, 2022

Not that long ago, walking into a carefully organised grocery market, hearing a pianist perform in the centre of a high-end department store, or having a retail associate help guide you represented a good retail customer experience. Chatbots also have their role, and consumers have become used to the concept, says Bolduc.

Customer Experience 147

Customer Experience Customer Retention Marketing Promotions 147

Inside Retail

JULY 15, 2024

Lotions, serums, sunscreens and other skincare products typically advertise whitening on the label. The in-store scene is also crowded with players, from mass marketers like supermarkets, 7-Eleven, Watsons and Boots to the growing mall and streetfront retailers like Beautrium and Beauty Buffet.

Marketing 130

Marketing Accounting Department Stores Advertising 130

Inside Retail

JULY 18, 2022

A retina scan lets advertisers push products on him like a new Lexus or American Express card, as well as giving them the ability to access his purchase history to determine whether his socks need replacing. Retailers could certainly benefit from an online sales assistant that responds to emotional cues and speaks 12 different languages.

Department Stores 130

Department Stores Point of Sale Accessories Advertising 130