Retail TouchPoints

JANUARY 8, 2025

Instacart customers can now shop a wide selection of skin care, hair care, cosmetics, fragrances and wellness products from Ulta. “Reimagining how and where beauty lovers can shop with us has always been at the core of Ulta Beauty’s mission,” said Jodi Williams, VP of Ecommerce at Ulta Beauty in a statement.

Grocer 298

Grocer Accounting Shopping ATS 298

Retail TouchPoints

SEPTEMBER 26, 2024

New account fraud is surging, and despite the conventional wisdom that this type of fraud is mostly a problem for banks, retailers are in the crosshairs too. In fact, account creation fraud rates are growing fastest in the retail sector, with 44.7% Data breaches have been a problem for many years, but 2023 was the worst yet for U.S.

Accounting 261

Accounting Payment Services Consumer Customer Experience 261

Retail TouchPoints

NOVEMBER 5, 2024

This login effect means that first impressions of your retail site are often formed during account creation and that all future login interactions impact your customers’ perception of your retail experience.   If your customers have to deal with an annoying login process at the end of their shopping journey, they’ll just abandon their cart.

Payment Services 298

Payment Services Customer Retention Accounting Checkout 298

Inside Retail

NOVEMBER 10, 2024

Endeavour Group ‘s retail sales remained flat in the fiscal first quarter as customers shopped more selectively. per cent and accounted for 9.3 The company’s retail sales totalled $2.54 billion, with BWS and Dan Murphy’s comparable store sales declining 1.1 per cent year over year. Online sales increased 6.3

Promotions 261

Promotions Accounting Consumer Shopping 261

Retail TouchPoints

JANUARY 2, 2025

increase in online shopping. At the same time , in-person shopping and spending also saw gains , with Mastercard remarking on what it called consumers balanced basket: restaurant spending grew 6.3% One of the biggest recipients of all that IRL shopping this year was malls. last year). 21 in 2024) increased a whopping 177.1%

Consumer 283

Consumer Returns Jewelry Promotions 283

Retail TouchPoints

FEBRUARY 20, 2025

During checkout, shoppers will see an option to log in to their Amazon account and verify their Prime membership. Post-purchase, Prime members also can view, manage and track their Buy with Prime orders from their Amazon account on Amazon.com or their Adidas order confirmation email.

Checkout 216

Checkout Fulfillment Accounting Returns 216

Inside Retail

FEBRUARY 6, 2025

Traditional gifts including flowers, food and chocolate will be popular, with people aged 18 to 34 accounting for 27 per cent of spending. This marks the first time that Valentine’s Day spending has exceeded $500 million.

Accounting 272

Accounting Shopping ATS 272

Retail TouchPoints

JUNE 4, 2024

Century 21 has expanded its partnership with livestream shopping app ShopShops to bring the iconic New York City retailer to TikTok Shop. Now, starting June 6, ShopShops’ dedicated Century 21 NYC hosts also will share livestreams on Century 21’s TikTok account.

Shopping 278

Shopping Returns Fashion Accounting 278

Retail TouchPoints

MAY 9, 2023

Amazon has debuted a new immersive shopping functionality called Amazon Anywhere that allows customers to discover and buy physical products from Amazon within virtual environments such as video games, augmented reality applications and mobile apps.

Shopping 310

Shopping Accessories Accounting Apparel 310

Retail Gazette

DECEMBER 4, 2024

In the UK, customers shopped Alexa-enabled devices , including the newest models of Echo Dot and Fire TV Stick 4K. The holiday shopping event was also the biggest to date for independent sellers, whose products accounted for over 60% of sales made across the site during Black Friday Week and Cyber Monday.

Shopping 115

Shopping Returns Accounting 115

Retail TouchPoints

JANUARY 13, 2025

According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers.

Returns 298

Returns Social Commerce Checkout Shopping 298

Inside Retail

MARCH 11, 2024

Credible reports suggest The Body Shop Australian business is facing a cashflow crisis as a result of the collapse of the UK parent company. The Body Shop operates about 100 stores in Australia and is said to be the most profitable international arm of the stricken business.

Shopping 290

Shopping Accounting Management Marketing 290

Retail TouchPoints

JUNE 10, 2024

stores by 2026, testing of a Gen AI-powered digital shopping assistant and the integration of drone delivery into its app. Since that time, Walmart has added more Gen AI-powered online shopping features, including product reviews, product summarizations and product comparisons. in a state m ent.

Shopping 299

Shopping Fulfillment Accounting Planning 299

Retail TouchPoints

MAY 11, 2023

Generative AI in Search Shopping will be one of the key test cases for Google’s new Search Generative Experience (SGE), which uses generative AI to make more complex search tasks “simpler and smarter.” SGE is built on Google’s existing AI-powered Shopping Graph , which includes 35 billion product listings, 1.8

Shopping 297

Shopping Accounting Consumer Advertising 297

Retail TouchPoints

OCTOBER 11, 2024

This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail. That includes curbside pickup for online orders, checking for stock to optimize shopping trips and more.

Advertising 295

Advertising Drop-Shipping Checkout Supermarket 295

Inside Retail

FEBRUARY 5, 2025

In 2024, the situation reversed and food and beverage accounted for a massive 45 per cent of leasing transactions CBRE data showed. Whats different here though is that Vincoms core competencies dont seem to extend to the design, customer experience and other skills that define the best shopping-centre developers.

Shopping 130

Shopping Fashion Accessories Location 130

Retail TouchPoints

DECEMBER 11, 2024

On Sunday I did my weekly shopping at the store to find out if Amazon Fresh might be able to fill the hole left by Fairway, literally and figuratively. Not to mention that the delis prepared food section offered very little to entice someone to take a break from shopping and sit down to eat. billion acquisition of Whole Foods.

Checkout 284

Checkout Grocer Kiosk Promotions 284

A1 Retail

JANUARY 14, 2025

The Perfume Shop has implemented the first phase of their Store+ app initiative. Store+ is an initiative designed to enhance the customers shopping experience and make it easier for them when it comes to making an informed perfume purchase. Rating details where they are able to filter best reviews that come directly from social media.

Shopping 103

Shopping Accounting Marketing Planning 103

Inside Retail

MARCH 3, 2025

Leo is a luxury customer, he shops luxury constantly and his family shops luxury, Good shared. Since securing those key accounts and proving its commercial success, Leo Lin has gone on to launch with additional retail partners, such as Revolve, FWRD, Rent The Runway and Anthropologie.

Fashion 208

Fashion Boutique Accounting Wholesale 208

Retail TouchPoints

DECEMBER 6, 2024

In a recent interview with Retail TouchPoints , Peterson shared more details on this transformation journey, including Carters investments in: An immersive, reimagined retail experience complete with a Mothers Lounge, toddler-tested Playhouse, Kid Interactive Zone, gift shop, community events and more.

Visual Merchandising 289

Visual Merchandising Apparel Marketing Fashion 289

Retail TouchPoints

FEBRUARY 10, 2025

Many of us have shared the following experience: Youre going about your day when you receive a text saying your package from Amazon couldnt be delivered and you need to log into your account to resolve the issue. to Hold on, is this legit? The halo effect refers to peoples tendency to trust brands they have a positive impression of.

Consumer 205

Consumer Accounting Shopping ATS 205

Retail TouchPoints

NOVEMBER 22, 2024

Retailers are tasked with tackling these challenges while navigating other issues disrupting their business, from rising theft rates to heightened customer demands for more seamless and transparent shopping experiences. retail and dining foot traffic has been trending up — and this is likely to continue through the holiday shopping season.

Management 278

Management Merchant Services Employee Engagement Store Operations 278

Retail TouchPoints

OCTOBER 17, 2024

Qualified influencers will be able to create custom shoppable storefronts featuring Foot Locker products, and then link to that storefront from their social media accounts as well as tag specific products they mention. This is an immersive program bringing basketball culture to fans, sneaker enthusiasts and local communities. ”

Marketing 288

Marketing Accounting Location Fashion 288

Retail TouchPoints

DECEMBER 14, 2023

More than 150,000 owners of select GE Appliances can now view seasonal recipes on their oven’s and range’s LCD screen and then seamlessly shop for the ingredients from supermarket giant Kroger. Touchscreens on the appliances will showcase a rotating selection of recipes from Kroger and strategic CPG brands including King Arthur Baking.

Shopping 263

Shopping Supermarket Accounting Consumer 263

Retail Focus

MARCH 27, 2025

Online casinos like tg.casino offer rewards like deposit match bonuses and free spins to players when they sign up for new accounts. Customers can be rewarded with discounts or free gifts with their first shop or when they agree to sign up for marketing communications at e-commerce stores.

Shopping 130

Shopping Marketing Accounting ATS 130

Retail TouchPoints

NOVEMBER 21, 2023

When customers aren’t actively searching and shopping for gifts, they are spending an elevated amount of time watching their favorite TV shows and movies — especially holiday classics like How the Grinch Stole Christmas and Elf. In many ways, the same trends we see in consumers’ Q4 shopping behaviors mirror their TV viewership.

Shopping 278

Shopping Consumer Specialty Retailers Department Stores 278

Retail Focus

OCTOBER 30, 2024

Media outlets often cover the shopping experience as part of cultural events or trends due to the sense of occasion and exclusivity it creates. In Los Angeles, Gucci opened a pop-up shop to commemorate the brand’s centenary, with references to the Hollywood film industry.

Location 246

Location Consumer Store Layout Shopping 246

Retail TouchPoints

MARCH 14, 2025

AI and the Purchase Cycle Although brick-and-mortar, in-store visits account for 80% of all shopping, the online marketplace is increasingly becoming the new norm, reinforcing the importance of online search strategies to meet and engage consumers.

Accounting 179

Accounting Customer Experience Consumer Marketing 179

Retail TouchPoints

JUNE 17, 2024

Even accounting for food’s essential nature, that’s a lot of thoughts — but when you factor in everything that goes into the planning, shopping and preparing of all of the day’s meals, it starts to make a lot of sense. Recently, we also won a Webby People’s Choice award for best shopping and retail app,” she added. “So

Shopping 279

Shopping Consumer Planning Location 279

Inside Retail

NOVEMBER 25, 2024

They were visible in malls, high streets, shopping centres, or online marketplaces. million Australians now shopping on the platform every month. Today’s consumers expect a seamless shopping experience, fast delivery, and competitive pricing. Once, we knew our competitors.

Fast Fashion 246

Fast Fashion Fashion Consumer Marketing 246

Retail TouchPoints

JANUARY 25, 2024

Passwords are at the heart of the issue and account for 30% of all abandoned online purchases. Best Buy has taken a conservative approach to implementing passkeys, opting to keep the familiar account registration process with a username and password while allowing more users to add a passkey in their account settings.

Payment Services 264

Payment Services Shopping Accounting Checkout 264

Retail TouchPoints

FEBRUARY 13, 2025

She described Instagram accounts of Costco hauls, including those looking at dupes of iconic Lululemon products such as a zip hoodie and finding they are of comparable (if not exact) quality. Back then] if you were rich, you only wore luxury goods, you only shopped in specific stores you went to Bergdorf.

Fast Fashion 285

Fast Fashion Consumer Fashion Shopping 285

Inside Retail

JANUARY 10, 2024

Embracing AI Walmart’s goal is to make shopping experiences effortless, engaging and personalised. A new GenAI search experience, which is live on iOS for all customers within the latest version of its app, is now available for all customers who are logged into their Walmart account.

Shopping 262

Shopping Payment Services Social Commerce Checkout 262

Inside Retail

OCTOBER 22, 2024

Jeanette Fenske: I’m accountable for all of the Woolworths Supermarket Stores across Australia, so just over 1000 supermarkets, roughly 130,000 team members. What that really means is I have full P&L accountability for our financials for those stores, but equally for our customer and our team experience.

Supermarket 246

Supermarket Accounting Management Store Operations 246

Inside Retail

NOVEMBER 18, 2024

But with this unspoken pact breached, consumers and the ACCC are now looking for accountability and compensation. If you ask consumers, they’ll likely say they’re ‘pissed off with both of them,’ but then continue shopping as usual – that’s the dark power of a duopoly,” Ritchie said. “In

Supermarket 246

Supermarket Promotions Consumer Accounting 246

Retail TouchPoints

OCTOBER 23, 2024

This signals that 3P is now seen as a crucial lever for growth, now and in the future.” ‘A Significant Shift’ in the Way Brands go to Market Consumers today are shopping across more online channels than ever before, and 3P commerce platforms have emerged as a key method for brands and retailers to reach those shoppers wherever they are.

Consumer 290

Consumer Fulfillment Management Accounting 290

Retail TouchPoints

DECEMBER 7, 2023

Sika Health — a payment solution that enables ecommerce merchants to accept Health Spending Account (HSA) and Flexible Spending Account (FSA) payments — has launched a new marketplace where consumers can shop directly for HSA- and FSA-eligible products.

Merchant Services 264

Merchant Services Payment Services Accounting Checkout 264