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B2B Marketplace Faire Accelerates the Digitization of an Underserved Market: Wholesale

Retail TouchPoints

But one area of commerce has stubbornly resisted this move toward digitization — wholesale. People basically just ignored the third leg of that triangle though, the wholesale leg.” For nearly two decades now online marketplaces have proliferated, beginning with Ebay and Amazon, followed by Walmart, Etsy and countless others.

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Leveraging Voice-Directed Picking to Optimize Multichannel Fulfillment

Retail TouchPoints

Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share.

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Casper CEO’s Roadmap to Profitability: Control Costs, Expand Wholesale and Cater to Customers

Retail TouchPoints

What that meant was that we were anti-customer; we were optimized around internal channel accounting and not what was in the best interest of the customer. So in 2012 we rebuilt, top to bottom, the entire company so we could replenish stores and ship to the customer from the same inventory pool. How do you view those channels?

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Sunnier Economic Outlooks Drive Peak Season

Retail TouchPoints

They invest in new storefronts and build strong wholesale relationships. Great Omnichannel Experiences Win Customers Consumers expect great omnichannel experiences — from fast shipping to buy online, pick up in-store (BOPIS): 83% of consumers search elsewhere if they can’t find fast shipping options. BOPIS removes shipping fees.

Shipping 264
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Smart logistics are enabling Australian fashion labels to thrive abroad

Inside Retail

Harnessing the expertise of platforms such as Startshipit, together with our simple, reliable shipping solutions, can unlock significant opportunities.” Today, the brand is shipped to more than 190 countries and has a loyal following of fashionistas, thought leaders, and celebrities. It’s not a one-size-fits-all,” Ciano concludes.

Fashion 259
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Preparing for the Post-Holiday Return Surge

Retail TouchPoints

Customers are attracted to free return shipping, refunds, and no questions asked policies. Retailers that have tried to prevent these behaviors have begun implementing strategies to account for frequent and fraudulent returns. Return Policy Abuse Returning items can be a logistical disaster and cost burden for ecommerce businesses.

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How Advanced Email Analytics Helped Kerrits Boost its DTC Business 150%

Retail TouchPoints

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. Once the pandemic hit, our wholesalers had to close their stores, and we had to rethink our entire email plan,” said Florin.

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