Inside Retail

FEBRUARY 16, 2025

For the Overall Online Store Experience, the Online CX Index covered search and discovery, pre-purchase support, and checkout and payment analysing up to 100 data points across the entire pre-purchase experience. Moreover, customers compliment Supres wide range of payment and flexible shipping options and authority to leave deliveries.

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Payment Services Checkout Drop-Shipping Shipping 130

Retail TouchPoints

SEPTEMBER 16, 2024

As ecommerce losses from online payment fraud surge toward $48 billion annually, it’s crucial for organizations to leverage advanced technologies to stay ahead of these bad actors. A sudden spree of small electronics purchases from different vendors at a new location could indicate account compromise.

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Merchant Services Payment Services Loss Prevention Accounting 264

Inside Retail

JULY 2, 2024

Here, Li speaks to how Revolove’s global growth is driven by localisation strategies that deliver the best service to its customers within each region. That involves operations, customer service, logistics, warehousing, currency and finance. We built a good service to increase repeat customers.

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Inside Retail

JUNE 4, 2024

Harnessing the expertise of platforms such as Startshipit, together with our simple, reliable shipping solutions, can unlock significant opportunities.” Today, the brand is shipped to more than 190 countries and has a loyal following of fashionistas, thought leaders, and celebrities. It’s not a one-size-fits-all,” Ciano concludes.

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Fashion Payment Services Shipping Wholesale 259

Retail TouchPoints

NOVEMBER 4, 2020

Without proper identification of the individuals behind transactions or new account openings, it’s difficult for retailers to tell the difference between good customers and bad actors, and therefore easier for fraudulent activity to slip through. Digital fraud can take many forms, with the most common being account takeover ( 29.8%

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Merchant Services Payment Services Accounting Jewelry 317

Inside Retail

MARCH 8, 2022

ShipStation, the world’s largest multi-channel, multi-carrier e-commerce shipping solution, is launching a new feature designed to bring better savings to small businesses signed on to the service. The premise of ShipStation is that we cover all of a retailers’ shipping needs on one platform,” says Pope. “The

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Shipping Merchant Services Payment Services Accounting 130

Retail TouchPoints

FEBRUARY 4, 2021

Before the NotPetya attack rampaged through Europe in 2017, affecting companies including FedEx and shipping giant Maersk, few people would have thought a vulnerability in a piece of accounting software could create such devastation. Critical vulnerabilities can be found in unexpected places. Adopt a zero trust approach.

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Payment Services Shipping Accounting Management 299

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. These can all be categorized as customer service-type chargebacks. Today, fraud has accelerated and grown even more sophisticated due to the rise of ecommerce and mobile payments.

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Merchant Services Payment Services Shipping Accounting 278

Retail TouchPoints

AUGUST 24, 2022

For brands selling internationally, local tax codes, compliance and support for a variety of currencies are hurdles that can’t be ignored. Today’s online shoppers are looking for customization wherever possible, and that necessitates that ecommerce stores offer a variety of payment and shipping methods.

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Checkout Payment Services Shipping Promotions 289

Retail TouchPoints

NOVEMBER 20, 2023

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. Employee Theft Alarmingly, internal theft accounted for nearly one-third of shrink in 2022 (NRF).

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Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

JUNE 23, 2022

Give Back-to-School Shoppers Alternative Payment Options. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. This alternative form of payment was popular with all age groups in the survey, although the reasons for its popularity seem to vary by generation.

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Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Scammers gather financial account information and government program ID numbers to take over accounts, divert funds and commit identity fraud. K eep bots out of your customers’ accounts and checkout.

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Merchant Services Accounting Payment Services Returns 298

Retail TouchPoints

JANUARY 24, 2023

Organizations can create multi-user accounts with up to five users, allowing members of the same company to share payment information, order history and purchasing capabilities. Available products cover categories including office supplies and furniture , food and beverage , restroom , electronics , classroom and facility needs.

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Payment Services Checkout Shipping Customer Experience 278

Retail TouchPoints

OCTOBER 18, 2023

For instance, in 2019, Asos said it would begin deactivating the accounts of serial returners on its site. For retailers with overseas customers, the returns process can be more complex, with potentially more loopholes for returns fraud. Large, multinational crime rings may be behind an attack.

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Returns Payment Services Shipping Accounting 277

Retail TouchPoints

AUGUST 25, 2021

Before the pandemic, ecommerce accounted for approximately 16% of all retail. A high level of services unique to each customer, delivered with little or no downtime, is what consumers now expect. In online retail, for instance, a microservice might be employed to manage a product catalogue or accept a particular method of payment.

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Payment Services Shipping Customer Experience Consumer 264

Retail TouchPoints

JANUARY 14, 2022

As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Shipping cutoffs with USPS, UPS, FedEx and others all happened around Dec. Shoppers have been embracing modern technology and services throughout the pandemic, and this trend continued during the holidays. 18 and Dec.

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Social Commerce Fulfillment Drop-Shipping Payment Services 306

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” The trade-off is long shipping times, another thing Wish is working hard to improve. Reducing shopping and shipping friction.

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Merchant Services Drop-Shipping Shipping Payment Services 245

Retail Focus

JANUARY 12, 2023

However, to do that, the system needs to be operable 24/7 throughout the entire year. The ultimate benefits that come with all of that include: reduced operating costs, fewer operator errors, increased sales, . Deciding Which Processes to Automate. The old-fashioned way of doing that was always to have staff available.

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Payment Services Inventory Management Returns Checkout 130

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Stressed Consumers Spread Out Spending with BNPL. said Pandya. “

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Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

MARCH 3, 2022

That includes frictionless payments and checkout and fast shipping options. Professional fraud rings are shopping with other people’s payment data or loyalty points, so they’re usually not as price-sensitive as customers shopping with their own money. Account takeover fraud trends pose additional risks.

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Merchant Services Drop-Shipping Payment Services Shipping 246

Retail TouchPoints

MAY 22, 2023

This California-based retailer serves Hispanic communities with a large but carefully curated product selection and a surprisingly wide range of services — wide enough that the company is at least as much a bank as it is a retailer. Curacao wouldn’t exist without both sides of its operations, according to Nerubay.

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Payment Services Department Stores Shipping Accounting 290

Inside Retail

DECEMBER 21, 2021

Heartbroken by the disappearance of her cat, Filipino IT specialist and blogger Sophie* decided to use her Facebook Ads account to appeal to anyone in her local area who might have seen it. First, the bank account linked to her card was emptied of around $600. Typically she would spend PHP500-1000 per campaign (US$10-20).

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Accounting Payment Services Advertising Management 246

Inside Retail

MARCH 17, 2022

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. it operates in silos and unconnected platforms. Endless aisle. True cross-channel loyalty.

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Checkout Drop-Shipping Payment Services Inventory Management 246

Inside Retail

NOVEMBER 22, 2023

The danger facing the retail sector is year-long and growing, as revealed in the just-released Trustwave Threat Intelligence Briefing: The 2023 Retail Services Sector Threat Landscape. Seasonality: S easonality can make it difficult to maintain security and compliance standards.

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Payment Services Supply Chain Management Accounting Point of Sale 162

Retail TouchPoints

NOVEMBER 26, 2020

That means showing customers high-quality images, answering frequent questions on sales pages, using an FAQ or chatbot for other concerns (like shipping times or costs), and reducing the number of hoops they have to jump through for the checkout purchase. Increase your payment options. Provide information and advice.

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Payment Services Checkout Shipping Fulfillment 207

Retail TouchPoints

MAY 2, 2022

Authentic Brands Group (ABG) has reportedly filed a lawsuit against one-click checkout service Bolt , claiming that the solution provider failed to deliver on promises in a contract related to the implementation of the technology, according to Bloomberg , The Business Journals and other media sources.

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Checkout Shipping Payment Services Accounting 278

Inside Retail

MAY 12, 2021

The Covid-19 pandemic has hit the leisure industry hard, but the recovery presents a once-in-a-lifetime chance for leisure service operators to reconsider their business models and seize opportunities to grab wallet share from customers who start to consume leisure services again. Pre-payment . Enhanced benefits .

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Payment Services Shipping Consumer Accounting 182

Retail TouchPoints

JULY 13, 2023

Ashley Hubka, SVP and General Manager of Walmart Business The service formally debuted in January 2023 with a dedicated ecommerce site tailored to the needs of small businesses, including a curated product assortment and navigation features designed with organizational shoppers in mind.

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Payment Services Shipping Accounting Checkout 246

Retail Minded

MARCH 9, 2023

For many, payment management can be challenging to tackle. However, starting on the right track regarding the payment aspect is crucial to ensure a seamless flow of operations. Luckily, the advancement in technology makes the payment administration task manageable. Running a business involves juggling an array of tasks.

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Payment Services Management Consumer Shipping 52

Inside Retail

DECEMBER 1, 2022

With Christmas just around the corner, it’s important to stay vigilant as scams and fraud can happen to any business that accepts debit and credit card payments, and can have a significant financial and reputational impact at this time of year. Tools like 3DSecure can help with these additional security processes.

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Merchant Services Payment Services Accounting Finance 147

Retail TouchPoints

AUGUST 23, 2021

claimed to continue operating normally in the wake of COVID, and their expected revenue changes compared to pre-COVID 2020 projects were -15.3%. To survive during the pandemic, retailers quickly adapted to mobile, contactless payments, curbside pickup and different delivery options to serve customers during a unique period of disruption.

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Payment Services Location Customer Experience Management 264

Retail TouchPoints

AUGUST 5, 2022

Fraudsters are getting more sophisticated and are using a variety of tactics, such as identity theft, chargeback fraud , “silent” fraud, account takeovers and “pharming,” complicating organizations’ ability to detect these incidents. Yet the reality is that by focusing on fraud first, companies are focusing on the wrong priority.

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Merchant Services Returns Shipping Payment Services 288

Retail TouchPoints

JULY 11, 2023

Often referred to as third-party sellers, these independent businesses now account for more than 60% of annual sales on Amazon, according to the company, and they sell an average of 7,800 products every minute through the platform. Those numbers of course bump up significantly on Prime Day. Also, Amazon gets more happy Prime members.

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Payment Services Shipping Checkout Fulfillment 200

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. By entering numerous emails and shipping addresses, the bots can get around traditional fraud detection systems. Resellers’ Operations Slow Retailers’ Progress.

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Merchant Services Payment Services Drop-Shipping Shipping 162

Small Biz Trends

DECEMBER 30, 2021

With the power of the internet and speedy delivery services, you can now start selling clothing online sending them anywhere in the globe. You can also ship items via printable shipping labels directly to the seller and enjoy fast payments. It’s a Huge Market to Sell Clothes Online. The RealReal.

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Drop-Shipping Payment Services Shipping Thrift Store 144

Retail TouchPoints

AUGUST 29, 2024

Overall, Salesforce predicted that Chinese shopping apps will account for just over one in five ( 21% ) purchases this holiday season. Consumers cite value as their top reason for using these apps, at 58% , far outstripping the second-most-popular reason, fast shipping, at 28%.

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Inside Retail

NOVEMBER 21, 2022

De Preaumont has tried to build a unique experience for the customer from the discovery of its product – typically on Instagram – to the ordering process, and all the way to generating loyalty via an intimate customer relationship. In France, products are good but we seem to have given up on service quality,” De Preaumont explained.

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Payment Services Wholesale Shipping Accounting 246