Retail TouchPoints

DECEMBER 7, 2023

Sika Health — a payment solution that enables ecommerce merchants to accept Health Spending Account (HSA) and Flexible Spending Account (FSA) payments — has launched a new marketplace where consumers can shop directly for HSA- and FSA-eligible products.

Merchant Services 228

Merchant Services Payment Services Accounting Checkout 228

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?

Merchant Services 264

Merchant Services Payment Services Consumer Checkout 264

Retail TouchPoints

JANUARY 14, 2022

With the increase of mobile wallets and more consumers hopping on the e-gift card bandwagon, merchants must practice a heightened sense of vigilance around issues of gift card fraud. Here’s some insight as to how merchants and consumers can avoid scams and gift card fraud: Consumer vs. Merchant. billion online with U.S.

Merchant Services 315

Merchant Services Payment Services Management Accounting 315

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. Digital wallet usage is expected to account for 40.5%

Merchant Services 282

Merchant Services Payment Services Checkout Accounting 282

Inside Retail

FEBRUARY 4, 2024

Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum. million Australians shopped online, marking a new record. While more Australians used mobile wallets for payments, adoption was fastest among younger generations.

Merchant Services 264

Merchant Services Payment Services Accounting Consumer 264

Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Surges in online shopping during the pandemic helped fuel the growth of point-of-sale loans — a market that is forecast to grow at an annualized 9.8% Consumers are using BNPL to stretch purchase payments between paychecks.

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. Given the ongoing shift in consumer shopping preferences, many of these new businesses will be digital-first companies. These can all be categorized as customer service-type chargebacks.

Merchant Services 244

Merchant Services Payment Services Shipping Accounting 244

Retail TouchPoints

DECEMBER 17, 2024

Amazon was one of the first retailers to launch an AI shopping assistant, but others swiftly followed. Image courtesy Amazon) Pick a retailer and they likely already have an AI shopping assistant, or are working on one. AI shopping assistants are ushering in a new era of commerce, Goldberg said on LinkedIn.

Shopping 246

Shopping Merchant Services Consumer Advertising 246

Inside Retail

AUGUST 2, 2022

Fraud and online shopping scams were called out as the most common incidents, putting retail businesses on the front line. This is particularly true for card-not-present fraud, which accounts for the vast majority of issues, and increased by 12 per cent in the year to 30 June 2021. . Managing fraud after the sale.

Merchant Services 147

Merchant Services Payment Services Accounting Management 147

Inside Retail

JANUARY 16, 2024

Cybersecurity company Kasada recently revealed that cybercriminals have compromised more than 15,000 customer accounts of Mexican fast food chain Guzman y Gomez, liquor retailer Dan Murphy’s, streaming service Binge, home shopping network TVSN and Event Cinemas since November.

Merchant Services 289

Merchant Services Payment Services Accounting Checkout 289

Inside Retail

JANUARY 30, 2023

Every consumer wants to shop on their terms. For retailers, meeting demand for an ever-expanding range of payments and digital services no longer has to be costly or complex. To keep pace, online retailers continue to add new services to their e-commerce offerings.

Merchant Services 147

Merchant Services Payment Services Management Marketing 147

Retail TouchPoints

JANUARY 3, 2022

billion, accounting for a record 18.9% It’s a lose-lose scenario: Customers are left completely frustrated by the process and brands put their reputations on the line every time a customer leaves their website because of a poor user experience. of all holiday retail revenue and representing an 11.3%

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Merchant Services Shopping Customer Experience Accounting 263

Retail TouchPoints

MAY 16, 2024

The international expansion of the service represents a big opportunity for Walmart’s multi-market suppliers in particular, shared Mark Hardy, the Head of Walmart Data Ventures noted in a blog post announcing the news. Walmart Luminate empowers us to tailor our offerings precisely to consumer needs, ensuring unparalleled shopping experiences.

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Merchant Services Accounting Marketing Shopping 230

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. This approach can reduce fraud losses and improve the shopping experience for good customers.

Merchant Services 255

Merchant Services Accounting Payment Services Returns 255

365 Retail

NOVEMBER 20, 2023

TikTok Shop has today announced a new partnership with Royal Mail to help merchants of all sizes improve their delivery experience and thrive on the platform. By integrating the service into TikTok Shop, merchants of all sizes can save time and improve the delivery experience.

Merchant Services 104

Merchant Services Drop-Shipping Shopping Shipping 104

Retail TouchPoints

APRIL 29, 2022

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. On average, it costs $33, or 66%, of the price of a $50 item for retailers to process a return, up from 59% last year, Optoro estimates. . Exacerbating the situation, these same shops lost $10.30

Returns 279

Returns Merchant Services Drop-Shipping Shipping 279

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Account takeover fraud trends pose additional risks.

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Merchant Services Drop-Shipping Payment Services Shipping 218

Inside Retail

MARCH 4, 2024

Removing friction from the checkout process and personalising the experience were some of the strategies for delivering results. That included rebuilding its online facilities to meet customers’ expectations and exemplify great customer service. It drops them straight back into the completed cart.”

Merchant Services 130

Merchant Services Payment Services Shopping Checkout 130

Retail TouchPoints

SEPTEMBER 12, 2024

Register to get access to all six sessions, which will dig into: Trend 1: Economic Forces will Shift Where and How People Shop Early research from Salesforce revealed that most consumers will seek value this holiday season. will add more data and context to where, how and why consumers will shop this holiday season.

Merchant Services 287

Merchant Services Returns Consumer Planning 287

Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. We’re Not a Retailer, We’re Not a Marketplace’.

Merchant Services 287

Merchant Services Advertising Shopping Drop-Shipping 287

Inside Retail

MARCH 25, 2024

And it is worth remembering that while brands are scrambling to deliver a memorable experience online, sales in physical stores still account for about 85 per cent of transactions in Australia. Merchants on Shopify POS can now design the in-store experiences that reflect their brand best without having to sacrifice reliability.”

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Customer Experience Merchant Services Checkout Payment Services 243

Retail TouchPoints

SEPTEMBER 2, 2020

Vivino , an online wine marketplace and app, is capitalizing on this growth by doubling down on its user-driven ratings process and personalized tools and features. Buy Wine: We have been working hard to streamline the digital wine buying process by allowing users to buy wine right from the Vivino app or website in two easy clicks.

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Merchant Services Shopping Customer Experience Shipping 224

Retail TouchPoints

NOVEMBER 13, 2023

Meta and Amazon have quietly debuted a new closed-loop social commerce experience that allows Facebook and Instagram users to link their social media accounts to Amazon so they can make purchases directly in-platform. And Meta, of course, gets something out of the deal as well, in the form of more information to aid its advertising efforts.

Social Commerce 250

Social Commerce Merchant Services Accounting Checkout 250

Retail TouchPoints

SEPTEMBER 28, 2020

Fortunately, not long into the crisis, search behemoth Google paid attention to these companies’ needs, announcing in April that merchants would be able to list products on its Google Shopping platform for free. Your business should certainly be looking to harness Google Shopping to its advantage. of all clicks. of all clicks.

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Shopping Merchant Services Accessories Drop-Shipping 182

Retail TouchPoints

JULY 22, 2021

The more contemporary appellation for the massive Chinese shopping extravaganza is apparently Double 11 or 11.11 (pronounced “Eleven, Eleven.”) Global Shopping Festival , and they would know given that the ecommerce giant was the event’s original architect. The idea of the Global Shopping Festival is to celebrate shopping.

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Merchant Services Consumer Shopping Accounting 326

Retail TouchPoints

JANUARY 3, 2023

This was especially evident on Black Friday, when many merchants offered steep markdowns to compete. Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. Bad Bots are Siphoning Profits.

Merchant Services 281

Merchant Services Payment Services Accounting Checkout 281

Small Biz Trends

NOVEMBER 8, 2021

Amazon Pay is a fast and easy way to purchase products and services. Customers can buy things from your e-commerce online storefronts and/or website using the data stored in their Amazon account. They can shop with Amazon Pay at your store. Amazon Pay is a service customers can use. They need an Amazon Seller Account too.

Checkout 144

Checkout Merchant Services Payment Services Accounting 144

Retail TouchPoints

OCTOBER 18, 2022

PayPal has introduced PayPal Rewards, a unified program accessible via the company’s app that allows customers to shop while earning, tracking, saving and redeeming rewards. The company has aligned its merchant offers, cash back savings and shopping products in pursuit of providing a frictionless consumer journey.

Merchant Services 209

Merchant Services Accounting Shopping Consumer 209

A1 Retail

AUGUST 26, 2021

To do so effectively, however, retailers need to optimise their payments ecosystems now to put in place the right framework for expansion in the future. This is due to a shift in consumer behaviour resulting from local lockdowns and social distancing guidelines, which drove customers to explore online shopping channels.

Merchant Services 75

Merchant Services Payment Services Consumer Returns 75

Retail TouchPoints

AUGUST 7, 2023

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. But times have changed dramatically in the 13 intervening years: Temu , which debuted just last September, is now the top shopping app in the U.S., Doubling down on merchants outside of China.

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Merchant Services Drop-Shipping Shipping Payment Services 200

Retail TouchPoints

JUNE 23, 2021

From a shopping perspective, the scene of the crime has evolved from the POS to the internet, and the number of victims is huge. In 2018, 151 million conventional (non-bot) attacks were observed, and of these, 91 million were directed at online merchants. Ralf Gladis is CEO of payment services provider Computop.

Merchant Services 146

Merchant Services Payment Services Shopping Checkout 146

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?

Merchant Services 130

Merchant Services Payment Services Consumer Checkout 130

Retail TouchPoints

NOVEMBER 22, 2024

Retailers are tasked with tackling these challenges while navigating other issues disrupting their business, from rising theft rates to heightened customer demands for more seamless and transparent shopping experiences. retail and dining foot traffic has been trending up — and this is likely to continue through the holiday shopping season.

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Management Merchant Services Employee Engagement Store Operations 247

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S.

Consumer 255

Consumer Merchant Services Payment Services Drop-Shipping 255

Retail TouchPoints

DECEMBER 17, 2021

Klarna has launched a new browser extension that enables consumers shopping on desktop computers to access its buy now, pay later service at any online store, even if the retailer is not a Klarna partner. . Despite the recent growth in mobile shopping, desktop still accounts for 32% of all ecommerce traffic, according to SaleCycle.

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Merchant Services Checkout Payment Services Consumer 217

Independent Retailer

JULY 15, 2021

Sales of CBD products at tobacco stores and smoke/vape shops have increased at a substantial rate over the past few years, with no slowdown in sight. We offer a POS system with NRS PAY credit card processing that is ideal for your business, and we will not hassle you for selling CBD,” Elie Y. A: Yes, you are in luck.

Merchant Services 98

Merchant Services Point of Sale Checkout Accounting 98

Retail TouchPoints

JUNE 17, 2024

Today, marketing programs are more comprehensive and measurable than ever, inclusive of apps, social media accounts, finely tuned promotions, influencer collabs, gift cards and more. In general terms, it is a digital promotion that is activated by using a specific payment card, website or app to make the purchase.

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Merchant Services Promotions Consumer Marketing 237