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5 ways to save money on shipping

Inside Retail

Shipping is ideally the last interaction we have with customers. There are a lot of options out there to create a more fine-tuned shipping strategy, while also saving money. Here’s five ways from ShipStation Australia to help you save money (and time) when it comes to shipping. Automate your shipping process.

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Transaction Similarity Analysis: a Cutting-Edge Solution in Fraud Detection

Retail TouchPoints

As ecommerce losses from online payment fraud surge toward $48 billion annually, it’s crucial for organizations to leverage advanced technologies to stay ahead of these bad actors. A sudden spree of small electronics purchases from different vendors at a new location could indicate account compromise.

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How small businesses can access discounted shipping rates

Inside Retail

ShipStation, the world’s largest multi-channel, multi-carrier e-commerce shipping solution, is launching a new feature designed to bring better savings to small businesses signed on to the service. ShipStation now offers discounted rates, so there’s more added value and convenience for the merchants.

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TikTok Shop Partners with Royal Mail for ‘Click and Drop’ Service for Merchants

365 Retail

TikTok Shop has today announced a new partnership with Royal Mail to help merchants of all sizes improve their delivery experience and thrive on the platform. Click & Drop is Royal Mail’s primary shipping solution. Merchants will also be able to see their TikTok Shop orders alongside other sales channels, all in one place.

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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although diversifying the company’s merchant base is one of the company’s key turnaround pillars), customers can get products for dirt cheap. Doubling down on merchants outside of China.

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You Just Experienced your First Chargeback. Now What?

Retail TouchPoints

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. These can all be categorized as customer service-type chargebacks. From cases of friendly fraud, where a customer disputes a legitimate transaction as fraud — resulting in a chargeback to a merchant.

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Identifying the ‘Faces’ Behind Faceless Online Transactions

Retail TouchPoints

Because of this ease, merchants have begun relying on POS financing to drive sales growth. McKinsey has found that around 50% to 60% of loans originated at POS are either partially or entirely subsidized by the merchant. Digital fraud can take many forms, with the most common being account takeover ( 29.8%