Retail TouchPoints

JANUARY 13, 2025

According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers.

Returns 298

Returns Social Commerce Checkout Shopping 298

Inside Retail

AUGUST 20, 2024

To become a household name, Temple & Webster is focussing its social commerce efforts on Instagram while keeping an eye on the up-and-coming markets that TikTok could help it unlock. Social commerce is only going to become bigger and a more important part of the [marketing] mix.”

Social Commerce 278

Social Commerce Accounting Marketing Shopping 278

Retail TouchPoints

OCTOBER 17, 2024

Foot Locker is driving home is connection to sport culture with a series of new initiatives, including the debut of a platform to scale its creator marketing efforts and a multi-year partnership with the Chicago Bulls that will include events, in-store activations and behind-the-scenes content. ”

Marketing 288

Marketing Accounting Location Fashion 288

Inside Retail

FEBRUARY 2, 2025

Leveraging insights into their lifestyle, aspirations, and consumption patterns, retailers can position themselves for success in this evolving market. Social commerce will dominate By 2029, social commerce driven by platforms like TikTok and Instagram will account for a substantial share of Gen Zs purchases.

Social Commerce 130

Social Commerce Payment Services Beauty and Health Checkout 130

Inside Retail

JANUARY 16, 2022

During periods of lockdown, social media emerged as a key form of communication, opening an opportunity for retailers to accelerate the development of social commerce in the APAC region. China continues to lead the world in social commerce. This growth was largely driven by Covid-19. Live shopping emerges.

Social Commerce 130

Social Commerce Beauty and Health Payment Services Accounting 130

Retail TouchPoints

APRIL 21, 2021

Pinterest also is launching multi-feed support for Catalogs, a new feature that will help businesses easily upload their products in multiple product feeds within the same Pinterest Business account. Shopify merchants, as well as any retailer with a Pinterest business account, can now add up to 20 product feeds to their account.

Marketing 321

Marketing Accounting Advertising Consumer 321

Inside Retail

MARCH 29, 2022

Social commerce, or purchasing products and services within social platforms, represented just 4 per cent of the US retail e-commerce market in 2021. Millennials’ and Gen Z’s reliance on social media and willingness to make in-app purchases are fuelling wider adoption – and a sort of transformation.

Social Commerce 130

Social Commerce Advertising Checkout Shopping 130

Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. Marketers are really at the forefront of this transformation ,” Schwartz said. since the 2019 State of Marketing report. “It

Consumer 289

Consumer Marketing Checkout Customer Experience 289

Retail TouchPoints

NOVEMBER 21, 2022

Good product and stellar customer service are a big part of the recipe, but the secret sauce has been the brand’s social marketing strategy , according to Ben Yahalom, who joined the company from Meta in March 2022 as Chief Business Officer and was promoted to President in October. Step Three: Trust the Machine. Step Four: Expand.

Marketing 317

Marketing Advertising Wholesale Apparel 317

Retail TouchPoints

AUGUST 3, 2022

While Ulta doesn’t intend for every investment made by Prisma Ventures to directly impact its own retail offerings, “where synergies exist the partners will co-create to bring innovation to the market,” according to Ulta.

Social Commerce 298

Social Commerce Accounting Marketing Planning 298

Retail TouchPoints

MARCH 9, 2021

and global brands to consider its role in their marketing playbooks. However, lack of clarity around what livestreaming truly is, and how it is best applied in a broader marketing strategy, is making it difficult for companies to realize its true potential. Its rampant rise in China is encouraging U.S.

Retail Marketing 306

Retail Marketing Marketing Boutique Fashion 306

Inside Retail

JULY 26, 2021

A recent KPMG report has predicted Hainan to become the world’s biggest duty-free market in the next two years. With borders shut daigous and P2P accounts on Taobao have anchored into selling us everything from apparel to infant milk formula. Second-life commerce. For luxury travel retail brands, this is an opportunity boon.

Social Commerce 130

Social Commerce Advertising Apparel Accounting 130

Retail TouchPoints

FEBRUARY 26, 2025

We live in an attention economy, said Justin Breton, Head of Brand Marketing Innovation at Walmart in an interview with Retail TouchPoints. The next generation of consumer is scrolling on social platforms, they’re binge-watching on streaming platforms, theyre spending their time playing games Minecraft, Roblox, Fortnite, Spatial.

Advertising 173

Advertising Accounting Marketing Consumer 173

Retail TouchPoints

SEPTEMBER 2, 2021

A retailX panel of social media and influencer experts had a candid conversation about how influencers are driving the maturity of social commerce, which is expected to reach $36.09 Some influencers have backgrounds in marketing — they’re digital creators and that’s where their backgrounds began.”

Social Commerce 302

Social Commerce Accounting Marketing Planning 302

Independent Retailer

FEBRUARY 15, 2022

Social commerce is a subset of ecommerce, and harnesses the purchasing power of young customers on innovative new retail platforms. In 2021, social commerce sales increased by over 35 percent, totaling a spend of over $36 billion, still only 10 percent of what the Chinese market will spend. . trillion in 2022.

Social Commerce 98

Social Commerce Payment Services Marketing Fulfillment 98

Inside Retail

MAY 30, 2024

In Southeast Asia’s top six countries – Indonesia, Thailand, Vietnam, Malaysia, the Philippines, and Singapore – retail e-commerce sales will rise from $93 billion in 2023 to $193 billion in 2028. trillion by 2028, accounting for 28 per cent of total US retail sales. In the US, online retail sales are expected to reach $1.6

Social Commerce 261

Social Commerce Accounting Consumer Marketing 261

Inside Retail

FEBRUARY 20, 2025

Impact of singles economy on retail The singles economy is retails most significant market force. Data analytics firm Euromonitor International stated that, in 2023, single-person families accounted for one-fifth of all households worldwide. This move is more than just a trend, it indicates a fundamental market transformation.

Social Commerce 130

Social Commerce Consumer Marketing Accounting 130

Retail TouchPoints

JULY 12, 2021

The new funding is a major vote of confidence in the potential of digital commerce in India, still a relatively nascent market. Brick-and-mortar dominates the retail scene, with ecommerce projected to account for just 7% of sales this year, up from 3% in 2017. billion population, but still with plenty of room for growth.

Wholesale 309

Wholesale Social Commerce Fashion Consumer 309

Retail TouchPoints

AUGUST 1, 2022

“It’s interesting that TikTok has allowed a ‘capital C’ corporation to be involved, but I think it stems from the fact that Barnes & Noble was the very first retailer to identify that #BookTok was a driving factor in book sales ,” said Jessica Brigman, Senior Account Executive at The Walt Disney Co. ’s Merchandising the #BookTok Movement.

Social Commerce 278

Social Commerce Accounting Marketing Consumer 278

Retail TouchPoints

JULY 30, 2021

accounted for $5 billion of Alibaba’s total $74.1 products, combined with the sheer size of the Chinese market, make the potential hard to ignore : “It’s an opportunity for Western brands to find a faster-growing market than the one they’re currently operating in. The China market is very different than the U.S.

Merchant Services 279

Merchant Services Accounting Social Commerce Payment Services 279

Retail TouchPoints

AUGUST 6, 2024

ecommerce market with TikTok Shops, delivering the most complete social commerce experience to date. How Newcomers Took Market Share Temu launched in the U.S. As it entered a new market, it needed to establish brand awareness and attract customer interest on a national scale. in Sept 2022. was expensive.

Advertising 278

Advertising Fast Fashion Social Commerce Marketing 278

Retail TouchPoints

JUNE 22, 2022

Shopify has launched a number of new integrations aimed at helping retailers meet shoppers wherever they are — across social media, stores and in-person events. The solution can help retailers handle payments at temporary locations, including pop-ups, events and farmer’s markets, as merchants attend more in-person events over the summer.

Merchant Services 289

Merchant Services Payment Services Social Commerce Shopping 289

Retail TouchPoints

SEPTEMBER 14, 2023

Historically, marketers have had to dig through analytics and sales tracking to evaluate influencer campaign results, making it difficult to accurately measure ROI and understand the full-funnel impact of these programs.

Accounting 264

Accounting Marketing Social Commerce 264

Retail TouchPoints

DECEMBER 2, 2020

These trends have put a renewed spotlight on impulse buying and how marketers can trigger those spontaneous purchases that drive sales and profits. Social commerce plays a vital role in impulse buys because marketers can customize their messages and meet customers at the right time. Pleasure is intrinsic to the purchase.

Social Commerce 259

Social Commerce Checkout Payment Services Consumer 259

Retail TouchPoints

JUNE 9, 2022

But Lindsay Jerutis, GM for ShopStyle Collective , believes that marketing and social teams are overlooking a significant opportunity: using influencers to sway product demand and respond to product availability challenges. The influencer marketing industry is poised to reach $16.2

Consumer 363

Consumer Marketing Promotions Management 363

Retail TouchPoints

AUGUST 8, 2023

Right now, retailers are selfishly positioning their customer journey to benefit their marketing efforts, not the end consumer. While data sourcing customer information can be a key part of any marketing strategy, it could also be the reason you’re losing revenue. Here’s why. His early career includes time in the U.S.

Social Commerce 246

Social Commerce Consumer Shopping Accounting 246

Retail TouchPoints

NOVEMBER 3, 2021

Well, the video sharing app is rapidly changing the face of discovery opportunities and influencer marketing, and instantly improves the customer experience in the world of cross-channel retailing. Therefore, discovery commerce is the only way to cut through the noise and win customer spend in an increasingly crowded ecommerce market.

Consumer 246

Consumer Accounting Customer Experience Marketing 246

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 Selling directly on social networks, on the other hand, is more recent. trillion by 2025.

Social Commerce 67

Social Commerce Shipping Accounting Point of Sale 67

Retail TouchPoints

DECEMBER 11, 2023

Drawing on their combined firsthand experience in digital and consumer goods, Co-founders Jana Bobosikova, Ricky Chan and Brendon Garner knew that traditionally, brands followed a linear, hierarchical path in which products were developed, sold and then marketed to a community.

Accounting 278

Accounting Consumer Planning Marketing 278

Retail TouchPoints

OCTOBER 25, 2023

However, beyond celebrity mega-influencers, many influencers are curating a wealth of unique audiences that marketers may not be aware of. Marketers also will want to look into digital solutions to make sure the data involved in a brand’s influencer outreach is suitably measured and accounted for.

Advertising 290

Advertising Accounting Marketing Promotions 290

Inside Retail

MARCH 20, 2024

Kearney, a renowned global consultancy firm, recently unveiled its latest findings in the 2023 Global Retail Development Index (GRDI) report , shedding light on emerging market potentials and strategic pathways for retail expansion. China is the world’s largest retail market, accounting for almost 50 per cent of global retail transactions.

Retail Marketing 130

Retail Marketing Marketing Social Commerce Consumer 130

Retail TouchPoints

MAY 6, 2021

2020 could easily be considered a breakout year for social commerce. Consumers reported spending 45% more time on social media in Q4 2020, and orders coming from social-referred channels (including paid ads and organic posts) grew by 50% year over year, according to data from Salesforce.

Beauty and Health 200

Beauty and Health Accounting Social Commerce Advertising 200

Retail TouchPoints

OCTOBER 21, 2022

What that enables people to do is accept payments for goods and services and then also grow and market their business on the Venmo platform. We actually have tens of millions of people who just have Venmo accounts. For example, I have a farmer’s market down the street that I go to every week. Leonhard: There are three things.

Merchant Services 338

Merchant Services Payment Services Checkout Finance 338

Inside Retail

OCTOBER 5, 2021

The social-commerce app matches women with a contributor sharing a similar body type who can guide them on the best styles to suit their physical characteristics. More than 83,000 women from over 100 countries have downloaded the app, with the US, Australia, and the UK accounting for 70 per cent of users.

Fashion 246

Fashion Social Commerce Telecommunications Returns 246

Retail TouchPoints

APRIL 4, 2022

But as consumers, businesses and markets settle into something like a new routine, what changes will commerce experience in the year ahead? What makes live commerce so appealing is that it offers brands the ability to enable social commerce and provide customers with a sense of community through peer-to-peer and influencer engagement.

Checkout 328

Checkout Drop-Shipping Customer Experience Shipping 328

Retail TouchPoints

OCTOBER 13, 2023

Ask questions: On its branded account, Bask prompts users with questions to get followers to chat and sharing their feedback. “If Engage with other accounts: “It’s a good idea to not just scream into the void,” Huffstetler said. As the brand has used the platform, it has uncovered a few key learnings of what works — and what doesn’t.

Accounting 279

Accounting Promotions Consumer Marketing 279

Retail TouchPoints

JANUARY 24, 2023

Social shopping is becoming more and more popular given the surge in social media usage and the ease of completing a transaction without ever leaving the app. It’s no surprise that social commerce sales are expected to reach $45.74 working with the leading agencies, publishers and marketers across digital media.

Advertising 276

Advertising Social Commerce Consumer Fulfillment 276