Retail TouchPoints

AUGUST 4, 2023

This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models.

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Inside Retail

DECEMBER 7, 2021

Australia will create a licencing framework for cryptocurrency exchanges and consider launching a retail central bank digital currency as part of the biggest overhaul of its payments industry in a quarter of a century. “Australia must retain its sovereignty over our payment system.”

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Retail TouchPoints

JUNE 24, 2024

The lawsuit, filed in 2017, alleged that Founder and then-CEO Kevin Plank knowingly or recklessly misrepresented facts regarding consumer demand for Under Armour’s products as well as the company’s financial and operating results, according to the Wall Street Journal. Under Armour will pay the settlement with cash on hand or draw on its $1.1

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Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., Amazon acquired Whole Foods in 2017 for $13.7 billion.

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Retail TouchPoints

JUNE 7, 2021

after Google, accounting for 25.2% Ensuring a safe shopping experience is a critical part of any ecommerce operation. Even fewer respondents liked the idea of social platforms sharing purchases on their feed, à la Venmo, ( 39% ) or storing their payment information ( 29% ). of digital ad revenue share, according to eMarketer.

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Retail TouchPoints

APRIL 14, 2023

Amazon is adding convenient payment options to 11 Whole Foods Markets in the Denver area with the rollout of its Amazon One palm recognition solution. Shoppers can use the Amazon One service to check out without needing to pull out their wallets or purses. Additionally, the SouthGlenn, Colo.

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Retail TouchPoints

NOVEMBER 5, 2024

consumers abandon a purchase and stop accessing an online service because they can’t remember their passwords 4.76 As a retailer, your login process affects customer behavior and loyalty. The amount of mental processing power needed to use your site affects how easily users find content and complete tasks.

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Retail TouchPoints

APRIL 5, 2022

Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. Source: CivicScience. RTP: Consumer adoption of things like digital wallets is still relatively low.

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Retail TouchPoints

APRIL 3, 2023

billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 Myos Fetch is a full-service SMS “concierge” for all things related to the brand and its focused, yet growing, product line. More than 66% of U.S. million or so homes spent $136.8 billion in 2023.

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Cisco Retail

JULY 29, 2022

This is the third blog in a series on financial services where I investigate a few challenges of managing hybrid cloud operations in the payment application development arena. The evolution of electronic payment technology. million websites globally rely on PayPal for the checkout and payment process, generating 15.4

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Retail TouchPoints

MAY 16, 2022

Buy now pay later (BNPL) is one of the largest, fastest-growing and most well-funded segments in the fintech market. It’s clear this reverse layaway payment model is also here to stay. For instance, a cybercriminal could create 100 fake accounts to buy a variety of laptop computers. It’s not hard to understand the appeal.

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Retail TouchPoints

OCTOBER 13, 2022

And they’re getting younger — Gen Y and Gen Z continue to drive growth and will account for 70% of the luxury market by 2025. In this “initially” sweet context, many brands argue that they have “world-class” service, but service experiences are barely differentiated from one another.

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Retail TouchPoints

MAY 30, 2024

PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement. I’m thrilled to have Mark join our team and lead this important work.”

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Inside Retail

FEBRUARY 4, 2024

The Australian e-commerce market is set for a dynamic evolution this year. Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum. While more Australians used mobile wallets for payments, adoption was fastest among younger generations.

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Retail TouchPoints

APRIL 14, 2023

In recent years, the financial landscape has changed dramatically with new economic challenges making it increasingly difficult for consumers to commit to recurring monthly payments. The global prepaid cards market was valued at $2.2 alone, the use of branded payments solutions has grown by more than 50% in the last five years.

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Inside Retail

APRIL 10, 2024

But while labour and marketing budgets are typically the first to be put on the chopping block, retailers may be overlooking opportunities to reduce costs in the back end by automating everyday finance functions, such as accounts payable and accounts receivable. “I

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Retail TouchPoints

MAY 24, 2024

Additionally, a CFPB market report issued in September 2022 revealed that more than 13% of BNPL transactions involved a return or dispute and that people disputed or returned $1.8 BNPL is “often used as a close substitute for conventional credit cards,” according to a CFPB press release.

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Retail TouchPoints

JANUARY 12, 2022

As M+A activity continues, convenience retailers are experiencing increased pressure to maintain market share. decrease from 2019 primarily driven by the decrease in single-site operators. despite less than desirable market conditions. Focus on service. Take the tech leap.

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Retail TouchPoints

JULY 14, 2021

Ap p le will reportedly team up with Goldman Sachs to launch its own buy now, pay later (BNPL) platform that lets shoppers make Apple Pay payments in installments, according to Bloomberg News. The move sent share prices for other BNPL providers downward as the market reacted to the news. Investors’ fears are not unfounded.

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Retail TouchPoints

NOVEMBER 4, 2020

In 2019 , the total market share of online U.S. Without proper identification of the individuals behind transactions or new account openings, it’s difficult for retailers to tell the difference between good customers and bad actors, and therefore easier for fraudulent activity to slip through. The Harmful Impact of Digital Fraud.

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Retail TouchPoints

JULY 15, 2024

The platform’s franchise account and trade policies functionality give H Mart precise control over product visibility based on the customer’s location, allowing them to show only the products that are available locally. Migration to the new platform was completed in just seven months, with help from global creative agency VML.

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Retail TouchPoints

APRIL 11, 2023

Walmart has filed a lawsuit seeking to end its credit card contract with Capital One Financial , alleging that the payment company failed to live up to certain terms of the agreement. In the meantime, cardholders should not experience any disruptions in service and can continue to use their existing Capital One Walmart credit cards.”

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Retail TouchPoints

JANUARY 11, 2021

“As part of the ONE RETAIL approach, we combine a variety of consumer journeys into one and put our smartphone app at the center of the entire shopping process,” explained Ekaterina Sokolova, CFO of M.Video Eldorado Group in an interview with Retail TouchPoints. “We Machine Learning-Powered Analytics Now Central to Demand Forecasting.

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Retail TouchPoints

MARCH 3, 2022

Enhancements to its same-day delivery offering with the previously announced addition of product returns and Starbucks order pickup to its Drive Up service at select stores, as well as an expansion of the backup item option for more categories.

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Retail TouchPoints

SEPTEMBER 29, 2021

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business. What Makes Subscriptions Appealing?

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Retail TouchPoints

JANUARY 3, 2023

Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. According to the 2022 State of Bot Mitigation Report , nearly 70% of companies using anti-bot solutions lost revenue to bot-driven account fraud.

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Retail TouchPoints

JANUARY 14, 2022

Gaining access to consumer accounts has increased, allowing fraudsters to purchase gifts on their dollar. These scams don’t typically require large payments. However, with the rise of digital payments, merchants are beginning to notice a steady increase in fraudulent losses that are compounding over time.

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Inside Retail

JANUARY 30, 2023

For retailers, meeting demand for an ever-expanding range of payments and digital services no longer has to be costly or complex. To keep pace, online retailers continue to add new services to their e-commerce offerings. Every consumer wants to shop on their terms. The evolution of e-commerce offerings continues to gain pace.

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Retail TouchPoints

AUGUST 11, 2022

Responsibility for your gift card program typically lives in the marketing department. If your company is like most, one very important aspect of managing your gift card program may be overlooked, or at least not be given the attention required — state regulatory and legal compliance. Keeping Up with State Compliance.

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Inside Retail

NOVEMBER 15, 2022

Delivery service provider Deliveroo has ceased trading in Australia, entering voluntary administration after about seven years of operation in the country. During the past few years, the market has experienced fierce competition from global major players, including DoorDash, Menulog and Uber Eats.

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Inside Retail

JANUARY 24, 2022

People flock to shopping centres and it is not just to procure goods and services; it is also about the experiential enjoyment, the social element and the ability to make more informed purchasing decisions.”. Of course, physical retail has had to undergo a few changes since the first wave of Covid, particularly at entry, payment and checkout.

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Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. Bing accounts for approximately 25% of total monthly search volume in the U.S.,

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Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. These can all be categorized as customer service-type chargebacks. Today, fraud has accelerated and grown even more sophisticated due to the rise of ecommerce and mobile payments.

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Retail TouchPoints

JUNE 17, 2022

This demonstrated to the market that there was real money to be made using this model. You can have one backend system, one accounting system and use one marketing agency to manage multiple brands. There are many operational efficiencies and synergies. There are many operational efficiencies and synergies.

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Payment Services Accounting Marketing Fulfillment 305

Retail TouchPoints

JANUARY 25, 2024

Passwords are at the heart of the issue and account for 30% of all abandoned online purchases. Because of this, it’s nearly impossible to reverse-engineer one key from the other, or for hackers to guess or intercept, because the keys are randomly generated and never shared during the sign-in process.

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Inside Retail

MARCH 21, 2022

Automate your shipping process. An employee who would spend most of their time processing shipping labels can now focus on customer service, marketing, or other business activities. Finding the cheapest way to ship a package doesn’t have to mean using the slowest service. Take advantage of shipping discounts.

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Retail TouchPoints

JUNE 16, 2021

However, an experienced investment banking professional possesses the acumen to help you market your business to the most qualified buyers and guide you through each stage of the transaction. The M&A process is highly involved, and acquirers are becoming increasingly sophisticated. But what exactly does that process entail?

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