Retail TouchPoints

NOVEMBER 28, 2024

Mobile-first consumers: With 91% of shoppers using a smartphone to make purchases, mobile commerce sales are expected to account for 62% of all retail sales by 2027. These payment methods simplify transactions by allowing consumers to store multiple cards or bank accounts in a single digital wallet, reducing the need for manual entry.

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Independent Retailer

NOVEMBER 15, 2024

In this article, we’ll talk about retail management, what it is and why it’s important. This information will be useful to entrepreneurs and business managers who implement approaches aiming at streamline processes, improving customer service and reducing costs.

Management 105

Management Wholesale Visual Merchandising Promotions 105

Inside Retail

MARCH 2, 2025

McDonalds Australia CEO and managing director Antoni Martinez is leaving the Golden Arches after nearly 20 years with the fast food giant and almost than three years in the leadership role. An accounting and marketing graduate, Chiczewski also has a Masters of Business degree.

Finance 226

Finance Accounting Customer Experience Planning 226

Inside Retail

NOVEMBER 15, 2021

This article outlines why tapping into automated accounts receivable solutions along with offering more convenient payment plans to your business customers is a good idea and smart business practice. Why should your business provide payment plans to business customers? Happy customers are loyal customers.

Payment Services 264

Payment Services Planning Finance Accounting 264

Retail TouchPoints

JANUARY 18, 2022

Sheetz , a convenience store chain with 630 stores across six states, has chosen the RELEX Solutions unified retail planning solution. Sheetz had sought technology that could support demand planning across its supply chain network within a single system.

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Planning Inventory Management Accounting Promotions 256

Retail TouchPoints

MARCH 26, 2025

After several months spent deciding the fate of its struggling Family Dollar division, parent company Dollar Tree has sold the banner to Brigade Capital Management and Macellum Capital Management for $1.007 billion. Family Dollar results were accounted for as discontinued operations. jump in traffic and a 0.1%

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Retail TouchPoints

MAY 30, 2024

PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement.

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Advertising Merchant Services Payment Services Planning 278

Retail TouchPoints

OCTOBER 11, 2023

In fact, data from Legion Technologies finds that 37% of managers say they’re hiring more minors due to the shortage. Automating compliance management across the organization also fortifies security, makes compliance processes more efficient and even helps companies optimize labor costs by eliminating redundancies.

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Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. A good virtual queue system will include a centralized management dashboard, robust reporting and a customizable interface.

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Management Customer Experience Location Accounting 290

Retail TouchPoints

MAY 10, 2022

Taking a proactive approach in planning for and responding to severe weather volatility will help safeguard any business’s reputation — and long-term growth potential. In that case, proper emergency preparedness planning may be the key to successfully navigating any number of storms. Develop a Business Response Plan.

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Planning Location Fulfillment Management 286

Retail TouchPoints

DECEMBER 18, 2024

As ecommerce continues to grow, various states are introducing or planning to introduce Retail Delivery Fees (RDFs). trillion in 2023, accounting for 22% of total retail sales , with projections suggesting an increase to $1.9 He has been listed among Accounting Todays Top 100 Most Influential people for four years.

Accounting 278

Accounting Point of Sale Consumer Planning 278

Retail TouchPoints

OCTOBER 17, 2024

Through the Foot Locker Storefronts platform, Foot Locker can find best-fit creators, manage their engagements and reward influencers at scale with a commission on sales. Foot Locker plans to host other community-focused events at its Chicago stores throughout the season; In-Store Activations: On Nov.

Marketing 288

Marketing Accounting Location Fashion 288

Inside Retail

AUGUST 29, 2023

per cent to $51 driven by cost-conscious consumers while active Dusk rewards members reached 735,000 and accounted for 62 per cent of total sales. Incoming CEO Vlad Yakubson will start earlier than planned on October 9. The post Dusk plans e-commerce overhaul as sales slip appeared first on Inside Retail.

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Planning Accounting Promotions Consumer 242

Retail TouchPoints

NOVEMBER 13, 2024

Importance of Effective Communication in Retail Security With the increased prevalence of retail crime, the ability to communicate in tandem among security personnel, management and law enforcement is essential. Retailers can use this accountability to improve response tactics and planning.

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Retail TouchPoints

JANUARY 13, 2025

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9%

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Retail TouchPoints

JANUARY 30, 2023

As such, the store itself features a “completely reimagined” layout and inventory management system developed to enable “accurate and affordable grocery pickup in minutes.” “The 100-year-old grocery business is not immune to disruption,” said Matt Christensen, CEO and Managing Partner at Rose Park Advisors in a statement.

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Retail TouchPoints

FEBRUARY 26, 2025

Ask for documentation of suppliers data security practices and incident response plans. Organized fraudsters use search and social media ads to deceive customers into clicking through to fake websites that steal their payment data, account login credentials or both. Supplier cybersecurity. Vendor communication.

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Inside Retail

AUGUST 29, 2023

The plans were revealed along with the group’s annual result which saw a $33.5 With that taken into account, comparable store sales rose by 9.6 CEO Scott Evans said the company’s improved performance stems from management recognising that retail has “forever changed” with customer expectations shifting dramatically.

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Planning Apparel Accounting Returns 241

Retail TouchPoints

FEBRUARY 17, 2025

Manage Peak Seasons Better One of the most powerful aspects of voice picking technology is its flexibility to adapt to fluctuations in order volume and changes in product lines. To enhance the WMS, the company included a multi-modal voice-directed applications and a management console.

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Fulfillment Inventory Turnover Apparel Shipping 214

Retail TouchPoints

APRIL 7, 2023

This includes new types of insurance plans and preventive tools like AI and threat monitoring. For example, implementing two-factor authentication login methods can increase customers’ account security. The rise in cybercrime is increasing the market for tools and solutions to defend against hackers.

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Planning Payment Services Accounting Consumer 264

Retail TouchPoints

JANUARY 23, 2025

has nearly doubled over the last six years, now accounting for roughly 17% of all merchandise sold, according to Timothy Fehr, COO of Happy Returns, citing research conducted in partnership with the National Retail Federation. Retail TouchPoints) Those robots are central to how Happy Returns plans to continue to scale its business.

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Retail TouchPoints

JUNE 16, 2022

The delivery company is still investing in the region, which accounts for 90% of its business, with plans including further expansion through potential mergers and acquisitions. Both Fridge No More and Buyk shut down earlier this year, but other newcomers like China-based Missfresh have managed to find success with this business model.

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Planning Fulfillment Accounting Marketing 304

Retail Focus

NOVEMBER 27, 2024

Of course, this is much easier said than done, with “going green” not something that can be done overnight and instead requires careful thought and planning. There is no escaping the subject of sustainability, with retailers under increasing pressure to implement changes to make them into a more planet friendly operation.

Promotions 290

Promotions Fashion Consumer Marketing 290

Wiser

MARCH 14, 2025

The Complex Role of a Category Manager Category Managers sit at the center of a high stakes balancing act. Their days are a flood of supplier negotiations, promotional planning, and cross-functional meetingsall demanding swift, strategic decision-making. Every product decision carries weight.

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Management Inventory Turnover Promotions Markdowns 78

Retail TouchPoints

JANUARY 25, 2022

4) Think Big: Improve supply chain and inventory management. Building a roadmap and investing time in long-term planning is essential for advancement. retail consulting practice at dunnhumby, where she was on the leadership team managing the Macy’s account. Prior to joining Merkle, Katz was a member of the U.S.

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Management Marketing Customer Experience Inventory Management 264

Retail TouchPoints

JUNE 3, 2024

Brand Manager, BÉIS Christina Sandore, Associate & Senior Architect, Bergmeyer Marcello Aldorasi, Director of Robotics & Automation, BJ’s Wholesale Club Cydnie Kalkhourst, Director of Retail Experience & Education, Canada Goose Kelly Johnson (Rodeck), Head of U.S.

Wholesale 312

Wholesale Space Planning Management Finance 312

Inside Retail

FEBRUARY 13, 2025

While customer service remains an essential outcome, it is a byproduct of well-planned and flawlessly executed operational strategies. Prioritising execution over planning Execution is everything, Adam Wiser, founder of Storetaskr, told Inside Retail. You cant manage what you dont measure, Wiser noted.

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Retail TouchPoints

APRIL 4, 2023

Here are some strategies that social media managers can use to scale reach and, in turn, increase ROI on Instagram. Before making any influencer considerations, think about how your influencer marketing plan will fit into your broader social media marketing strategy and create measurable goals you can report on and track.

Management 262

Management Advertising Marketing Accounting 262

Retail TouchPoints

JANUARY 24, 2023

The digital wallet will be managed by Early Warning Services (EWS) , the company that operates Zelle, but will operate separately from Zelle. EWS also said that if a sizable number of merchants enable the wallet it might also explore adding other payment options, such as direct payments from bank accounts. Bancorp and Truist Financial.

Merchant Services 305

Merchant Services Payment Services Accounting Checkout 305

Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. The post Planning to sell online in the US?

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Planning Shipping Returns Customer Retention 290

Retail Focus

MARCH 31, 2025

How Your Office Layout Influences Employee Behaviour Office clutter doesn’t happen overnight; it’s usually the byproduct of poor layout planning. When was the last time your office evaluated its space management? A bit of accountability goes a long way. Employees naturally prefer convenience over neatness.

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Accounting Planning Management Consumer 130

Retail TouchPoints

JANUARY 15, 2025

Her business plan, which centered around creating products for people with curly, coily, tight and textured hair, was decades in the making ( 20 of dreaming, 10 years in development and five years in-market, according to the Pattern Beauty website ), but now Ross and her Co-CEO Christiane Pendarvis are setting their sights on growing the brand.

Marketing 279

Marketing Consumer Advertising Accounting 279

Retail TouchPoints

JUNE 20, 2024

As a result, administrators can spend less time on maintaining and updating their Amazon Business account; Budget management tools: Users can streamline how they set and review time-bound budgets across an organization by setting spend thresholds and making budget amounts visible to buyers to get ahead of overspending.

Accounting 264

Accounting Inventory Management Management Shopping 264

Retail TouchPoints

JANUARY 3, 2023

Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. According to the 2022 State of Bot Mitigation Report , nearly 70% of companies using anti-bot solutions lost revenue to bot-driven account fraud.

Merchant Services 306

Merchant Services Payment Services Accounting Checkout 306

Retail TouchPoints

JANUARY 5, 2023

New perks include an Elite Support Line for prioritized exclusive assistance for business needs and account management services with personalized purchase support from Home Depot experts. The retailer plans to announce additional benefits for the Member, Elite and VIP tiers throughout 2023.

Accounting 284

Accounting Planning Management Shopping 284

Retail TouchPoints

JUNE 12, 2024

Omnichannel planning is widely recognised as the contemporary, effective and optimal approach to coordinating digital media. We all know that crafting a brilliant digital media plan stems from developing a comprehensive digital strategy. Sure, there are obvious benefits to omnichannel planning, but are we omni-obsessed?

Advertising 289

Advertising Planning Consumer Marketing 289

Retail TouchPoints

APRIL 11, 2022

His appointment reflects our succession planning process and the talent across our company. Sink has more than 20 years of finance and accounting experience, including 12 years at Lowe’s in roles across finance, strategy and accounting. Prior to his time with Lowe’s, Sink worked at Deloitte and Nucor Corporation.

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Finance Promotions Accounting Returns 288