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Smash-and-Grab Is Only One Part of a Retailer’s Loss Prevention Story

Retail TouchPoints

Yet despite the growing frequency of ORC, retailers would be remiss to focus their loss prevention efforts solely on these brazen, smash-and-grab scenarios. In fact, according to the 2023 National Retail Security Survey conducted by NRF, Appriss Retail and the Loss Prevention Research Council, 68.8% Similarly, 57.8%

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Sensormatic Solutions and MTI Add New Loss Prevention Tools for High-Value Devices

Retail TouchPoints

Sensormatic Solutions has extended its partnership with MTI to offer additional loss prevention and liability offerings for high-value electronics, including smartphones, tablets and cameras. The solutions are designed to safeguard these devices while still letting customers interact freely with them.

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Federal Policies, AI and Supporting Law Enforcement: Retailers Fight Back Against ORC

Retail TouchPoints

billion in losses, up from $93.9 billion in 2021, according to a retail security report from the National Retail Federation (NRF) and the Loss Prevention Research Council (LPRC). Notably, theft (both internal and external) accounted for nearly two-thirds of the total shrink found in the report.

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Turn Your Store Associates into Superheroes with These Four POS Capabilities

Retail TouchPoints

Follow evolving protocols as they relate to loss prevention. Your POS system needs to account for that. And process returns of stuff people don’t want! They likely need to host events, too, since store events are all the rage. Keep the stores tidy. Personalize the experience. Sales associates need robust POS solutions.

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The Role of Communication in Streamlining Retail Security Operations

Retail TouchPoints

Effective communication systems ensure loss prevention and security can quickly rule out suspicious activity. Clearer accountability: When something occurs, security can use documented recorded channels and logs to trace steps taken during the incident.

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Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. I learned to collect accounts from this grumpy old dude, who is now the grumpy old dude running our collections.

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Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Retail TouchPoints

Typically, ORC is reliant on a single entity, like an address, credit card or store account that connects a complex crime ring across retail stores. Common examples of ORC include when merchandise is stolen and returned for profit or sold through online auctions or in-person sales. Organized retail crime is a growing problem.