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Macy’s Delays Q3 Earnings to Investigate Financial Irregularity

Retail TouchPoints

Following an independent investigation and forensic analysis, Macy’s said it identified “a single employee with responsibility for small package delivery expense accounting” who had intentionally made erroneous accounting entries to hide approximately $132 to $154 million in delivery expenses from Q4 2021 to this current quarter.

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Answering the $100 Billion Question: How Can Retailers Combat Refund Fraud?

Retail TouchPoints

In 2023, fraudulent returns accounted for a staggering 13.7% Once they’ve gained access to legitimate accounts, these fraudsters can commit refund fraud on a larger scale, often remaining undetected for extended periods. That’s where behavioral signals and location intelligence become crucial.

Returns 278
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Location Data is a Must for Site Selection

Retail TouchPoints

As the country continues its transition to a post-pandemic reality, future business success hinges upon accounting for changing consumer dynamics and taking a data-led approach to retail site selection. Demand for delivery and contact-free services persists, resulting in fewer in-person visits to store and restaurant locations.

Location 277
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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. Uninterrupted Power Supplies (UPS) and generators are valuable for boosting resilience, especially if trading in locations that experience regular electricity power-cuts.

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Discount Tire Acquires 25 Dunn Tire Locations

Retail TouchPoints

Discount Tire has purchased the retail tire and automotive maintenance operations of Dunn Tire , which provides parts and installations for brakes, lube and oil services, front-end repairs and state vehicle inspections at 25 locations in western and central New York and Pennsylvania. Financial details of the transaction, which closed Sept.

Location 260
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Costco Teamsters Authorize Strike when Contract Ends on Jan. 31

Retail TouchPoints

Our members have spoken loud and clear Costco must deliver a fair contract or theyll be held accountable, said Sean M. Earlier this month, the union held practice pickets in several locations: in Hayward, Calif. 31, 2025 when their current contract runs out. OBrien, Teamsters General President in a statement. and Sumner, Wash.;

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Circle K to Deploy 700+ Bitcoin ATMs at Locations Across the U.S.

Retail TouchPoints

Circle K is rolling out a network of bitcoin ATMs at 700 of its locations across the U.S. According to Bitcoin Depot, the whole process — from signing up for an account to completing a transaction — takes about one to two minutes. and Canada in an exclusive partnership with Bitcoin Depot.