Remove Accounting Remove Inventory Management Remove Store Operations
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Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Retail TouchPoints

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and profitable store environments. According to research from Emarketer , U.S.

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Revolutionizing Retail: How Ergonomic Robots Enhance Shopping Experiences

Retail TouchPoints

With Amazon pulling back on their cashierless stores , we cannot depend on robots to completely take over the retail experience. We need to account for customers with unique needs and establish stronger trust between robots and people to ensure these robotic helpers integrate seamlessly into retail environments.

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Inventory management for efficiency and experience

I Vend

This lack of inventory costs retailers an estimated up to 8% of revenue in lost sales. iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. Read about iVend’s smart retail technology for inventory management.

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Gas Stations Evolve: AI and EVs Drive Transformation into Mini-Grocery Stores

Retail TouchPoints

As of January 2024, plug-in EVs accounted for nearly 10% of all passenger vehicle sales in the U.S., These stores must expand their product assortment, improve inventory management and optimize supply chain operations almost overnight. reflecting a significant shift in consumer preferences and vehicle technology.

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AI in CX Innovation and Journey Management: Key Insights for Retail Business Leaders

Retail TouchPoints

Finally, many retailers operate in a siloed manner. When inventory management, marketing, supply chain and in-store operations dont speak the same language and rely on separate data streams and objectives, theres a loss of agility. Disconnected teams mean fragmented decision-making.

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Paper Store POS Upgrade Untethers Associates, Boosts Productivity

Retail TouchPoints

In fact, the 2023 Retail TouchPoints Store Operations Survey found that among the 82% of respondents who have armed associates with mobile devices, 59% saw improved employee productivity while 50% saw improved cross-sells and upsells. That’s three different passwords and user accounts in each store across the fleet.

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Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

The results would be a noticeable increase in kitchenware sales, improved customer satisfaction due to reduced wait times and more evenly distributed foot traffic throughout the store. Integrating network analytics with existing inventory management systems brings about a synergy that enhances accuracy and responsiveness.