How Hot Topic and Lamps Plus Mastered Inventory Management and More
Retail TouchPoints
JUNE 2, 2023
The retailer has seen digital sales shift away from next-day deliveries, which now account for just 18.2% of orders, toward two -day or later windows, which account for 80%. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.
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