Retail TouchPoints

JANUARY 14, 2022

As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Shoppers have been embracing modern technology and services throughout the pandemic, and this trend continued during the holidays. But when it came to alternative payments, BNPL was the star. 18 and Dec. 18 and Dec.

Social Commerce 306

Social Commerce Fulfillment Drop-Shipping Payment Services 306

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty.

Payment Services 246

Payment Services Shopping Planning Fulfillment 246

Retail TouchPoints

AUGUST 31, 2023

Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%. Now, the new app is empowering Shopify merchants to offer this seamless payment experience to their customers.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

Retail TouchPoints

JANUARY 11, 2021

“As part of the ONE RETAIL approach, we combine a variety of consumer journeys into one and put our smartphone app at the center of the entire shopping process,” explained Ekaterina Sokolova, CFO of M.Video Eldorado Group in an interview with Retail TouchPoints. “We Machine Learning-Powered Analytics Now Central to Demand Forecasting.

Payment Services 301

Payment Services Location Fulfillment Customer Experience 301

Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

Payment Services 297

Payment Services Fulfillment Consumer Returns 297

Retail TouchPoints

AUGUST 11, 2022

If your company is like most, one very important aspect of managing your gift card program may be overlooked, or at least not be given the attention required — state regulatory and legal compliance. Keeping Up with State Compliance. Here are a few recommended next steps: Consult with your internal legal and compliance departments.

Payment Services 277

Payment Services Management Fulfillment Consumer 277

Retail TouchPoints

JUNE 17, 2022

You can have one backend system, one accounting system and use one marketing agency to manage multiple brands. There are many operational efficiencies and synergies. So fast forward to today and we have approximately 96 active aggregators operating globally. Earnout payments are important pieces of the acquisition price jigsaw.

Payment Services 305

Payment Services Accounting Marketing Fulfillment 305

Retail TouchPoints

NOVEMBER 8, 2023

DoorDash has added tax-advantaged HSA and FSA accounts as payment options for on-demand delivery of more than 30,000 eligible products. To publicize the new option, the delivery service has added “HSA/FSA Eligible” labels under individual products on select merchants’ store pages. Additionally, through Nov.

Merchant Services 162

Merchant Services Payment Services Accounting Consumer 162

Retail TouchPoints

APRIL 6, 2023

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks.

Payment Services 262

Payment Services Supply Chain Management Supermarket Accounting 262

Retail TouchPoints

OCTOBER 22, 2021

6-Step Process to Build an Ecommerce Website from Scratch. The process of building an online store goes beyond just understanding the market you are about to enter. The process of developing an ecommerce website from scratch consists of the following steps: 1. Follow 3 key design principles. Buy premium web hosting.

Payment Services 264

Payment Services Inventory Management Promotions Checkout 264

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

Payment Services 275

Payment Services Accounting Customer Experience Point of Sale 275

Retail Focus

SEPTEMBER 5, 2024

From the use of chatbots to direct customers to the correct department while shopping on their mobile device or computer, through to sophisticated inventory management that helps retailers operate easier, the potential for AI in retail is far-reaching. For example, computer vision providers understand the critical importance of data privacy.

Payment Services 162

Payment Services Checkout Inventory Management Store Layout 162

Retail TouchPoints

NOVEMBER 20, 2020

The pandemic has accelerated the shift away from shopping in person, making it difficult for many brick-and-mortar retailers to sell products, service their debt load and pay vendors. With the pandemic affecting everyone, there has been more transparency and open-mindedness among the various constituents in the process.

Payment Services 264

Payment Services Consumer Management Planning 264

Retail Focus

JANUARY 12, 2023

However, to do that, the system needs to be operable 24/7 throughout the entire year. The ultimate benefits that come with all of that include: reduced operating costs, fewer operator errors, increased sales, . Deciding Which Processes to Automate. The old-fashioned way of doing that was always to have staff available.

Payment Services 130

Payment Services Inventory Management Returns Checkout 130

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. By 2025, buy now, pay later is projected to account for 1.6% ($941 billion ) of global POS transaction value.

Merchant Services 278

Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

FEBRUARY 11, 2021

Now the store is viewed as a flexible asset, capable of fulfilling a variety of needs: Distribution center supplying inventory to other locations Ecommerce fulfillment Amazon return hub Curbside pickup Private bubble/pod shopping location Retooled for more buying, less shopping Emphasis on health and safety, contactless shopping.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

AUGUST 25, 2021

Before the pandemic, ecommerce accounted for approximately 16% of all retail. A high level of services unique to each customer, delivered with little or no downtime, is what consumers now expect. In online retail, for instance, a microservice might be employed to manage a product catalogue or accept a particular method of payment.

Payment Services 264

Payment Services Shipping Customer Experience Consumer 264

Retail TouchPoints

OCTOBER 18, 2023

For instance, in 2019, Asos said it would begin deactivating the accounts of serial returners on its site. For retailers with overseas customers, the returns process can be more complex, with potentially more loopholes for returns fraud. Large, multinational crime rings may be behind an attack.

Returns 277

Returns Payment Services Shipping Accounting 277

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Stressed Consumers Spread Out Spending with BNPL. said Pandya. “

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

NOVEMBER 28, 2022

Social accounted for 12% of all mobile traffic referrals. Shoppers are embracing the Buy Now Pay Later payment method more this year to be able to buy desired gifts for family and friends.”. At retailers that offer the service, just 13% of online orders used curbside on Black Friday, compared to 21% in 2021. 19 through Nov.

Payment Services 278

Payment Services Fulfillment Accounting Consumer 278

Retail TouchPoints

JUNE 2, 2023

They are at the cusp of all things digital, which drives us on everything, from payment options to search — and ultimately, from a merchandising platform standpoint. The retailer has seen digital sales shift away from next-day deliveries, which now account for just 18.2% Being connected is vital to providing the right customer service.”

Inventory Management 278

Inventory Management Management Fulfillment Supply Chain Management 278

Inside Retail

MARCH 17, 2022

It connects, on a centralised and measurable platform, several touchpoints and interactions a customer has with the brand or business: payments, rewards, inventory, delivery options, product return, supply chain, fulfilment options, and more. it operates in silos and unconnected platforms. True cross-channel loyalty.

Checkout 246

Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

JUNE 11, 2024

We know from our customers that hair loss is a very personal topic, and many of our patients refer our online service to their close friends and family. Seamless Onboarding Experience Simplify the onboarding process for influencers by providing a user-friendly, mobile-responsive landing page with an easy signup widget.

Payment Services 253

Payment Services Beauty and Health Marketing Fulfillment 253

Retail TouchPoints

AUGUST 29, 2023

Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods. Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland.

Checkout 242

Checkout Payment Services ATS Accounting 242

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Home Furnishings 264

Home Furnishings Payment Services Promotions Accounting 264

Inside Retail

MARCH 8, 2022

ShipStation, the world’s largest multi-channel, multi-carrier e-commerce shipping solution, is launching a new feature designed to bring better savings to small businesses signed on to the service. What we’re now offering is essentially a single postage account, giving the retailers access to multiple shipping services in one place.

Shipping 130

Shipping Merchant Services Payment Services Accounting 130

Retail TouchPoints

NOVEMBER 26, 2020

Increase your payment options. Clearly display your trust signals on payment pages. Then, create what you think would be the most enjoyable checkout process. Use your ecommerce and customer management platforms to learn names associated with accounts and ask. Provide information and advice. Listen to your customers.

Payment Services 207

Payment Services Checkout Shipping Fulfillment 207

Retail TouchPoints

FEBRUARY 26, 2024

Sherwood took Retail TouchPoints behind the scenes of the chain’s technology and service evolution as it continues to grow across the West. But in the process, he fell back in love with the business he had grown up in, and the plan changed. “I When David Sherwood joined the family business in 2001, the plan was to sell.

Loss Prevention 299

Loss Prevention Jewelry Payment Services Accounting 299

Small Biz Trends

SEPTEMBER 3, 2021

If you’re a small business, freelancer, or just have an online side hustle, you’re going to feel the recent increase in fees from online payment platforms like PayPal and Venmo. And as these other online payment systems increase their fees, Square Online is keeping the same rates with more features.

Payment Services 140

Payment Services Checkout Point of Sale Fulfillment 140

Inside Retail

FEBRUARY 28, 2022

To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. During this time, Merchgirls defaulted to manually fulfilling orders, requiring in-house staff to manage their bookings individually via phone and email with carriers.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Inside Retail

MARCH 25, 2024

And it is worth remembering that while brands are scrambling to deliver a memorable experience online, sales in physical stores still account for about 85 per cent of transactions in Australia. The best-in-class checkout tools can be used at permanent shops, pop-up stores, or events and staff can take payments with the confidence of 99.9

Customer Experience 243

Customer Experience Merchant Services Checkout Payment Services 243

Inside Retail

OCTOBER 18, 2022

We now live in a world where relationships between technology and people are much healthier, making our lives more fulfilling rather than overwhelming. This is where we see it heading, and what a connected omnichannel customer experience (CX) needs to account for in the behaviours and needs of customers adapting to their environment.

Payment Services 297

Payment Services Consumer Fulfillment Accounting 297

Retail TouchPoints

JULY 11, 2023

Often referred to as third-party sellers, these independent businesses now account for more than 60% of annual sales on Amazon, according to the company, and they sell an average of 7,800 products every minute through the platform. Importantly, sellers must use FBA, Fulfilled by Amazon, to participate.)

Payment Services 200

Payment Services Shipping Checkout Fulfillment 200

Retail TouchPoints

SEPTEMBER 23, 2022

With 2 million third-party sellers accounting for more than half of its retail revenue, Amazon ’s relationship with the businesses that sell on its platform has become essential to its success. The New ‘as-a-Service’ Frontier. As those sellers have become more successful though, they have also become more powerful …and more demanding.

Fulfillment 189

Fulfillment Shipping Payment Services Shopping 189

Star Miconics

APRIL 20, 2022

If you are a dispensary owner, you will undoubtedly consider starting a cannabis delivery service for your customers. Software that helps you create an online store, allows for online ordering, accounts for inventory management, and integrates with the proper point-of-sale (POS) hardware is a must-have to assist your delivery aims.

Payment Services 98

Payment Services Point of Sale Inventory Management Management 98

Retail TouchPoints

AUGUST 7, 2023

A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” Temu also operates as a manufacturer-to-consumer marketplace and offers a wide range of merchandise, from homewares to apparel.

Merchant Services 245

Merchant Services Drop-Shipping Shipping Payment Services 245

Inside Retail

JUNE 17, 2021

Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. According to a 2019 study by McKinsey, young Chinese consumers will account for 65 per cent of the growth in luxury fashion and accessories globally heading into 2025. Retail the New Way.

Payment Services 113

Payment Services Fulfillment Specialty Retailers Consumer 113